This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2003 Honda CR-V. the contact received notification of NHTSA campaign numbers: 14V351000 (air bags) and 14V349000 (air bags); however, the parts needed to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2003 Honda CRV. The contact received notification of NHTSA campaign number: 14V351000 (air bags) however, the contact was unable to have the vehicle serviced under the recall because the part was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.
Received recall notice dated January 2015 requiring air bag inflator replacement. Called to make appointment for recall repair but parts are not available to dealer. Was told it would take approximately 3 weeks for parts to come in but still not available to dealer. It is now 19 March 2015 and still no parts. Am concerned about safety of air bag deployment.
- Clinton Township, MI, USA
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I have been trying since before February 12 to get the recalled airbags fixed, but 2 dealers have told me the parts are on back order until "some time in April." I keep getting repeat letters warning me that the faulty airbags "could kill or injure you or other people in your vehicle, " and the letters state there can be "provision of, or reimbursement for, temporary alternative transportation, as necessary." But both Honda dealers I've contacted have refused to provide this alternative. My 2003 Honda CRV is my only car; thus, it's my only means of transportation.
The contact owns a 2003 Honda CR-V. the contact received notification of NHTSA campaign numbers: 14V351000 (air bags) and 14V349000 (air bags); however, the parts needed to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure.
My problem is that after I got the recall information the local dealership has not been able to get the parts to fix the problem. How long do the companies have to get the parts to the dealers?the recall letter came out in January. It is now the middle of March.
The contact owns a 2003 Honda CR-V. the contact stated that the recall notice for NHTSA campaign number: 14V351000 (air bags) was received in June of 2014. After contacting the dealer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be given. The manufacturer was not notified of the delay. The contact had not experienced a failure.
The contact owns a 2003 Honda CR-V. the contact received notification of NHTSA campaign number: 14V700000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Updated 4/30/15
The contact owns a 2003 Honda CR-V. the contact stated that NHTSA campaign number: 14V700000 (air bags) and NHTSA campaign number: 14V351000 (air bags) exceeded a reasonable amount of time for repair. The dealer stated that the part needed for repair was unavailable. The manufacturer was not made aware of the delay. The vehicle was not repaired. The contact mentioned that the air bag warning indicator was intermittently illuminated on the instrumental panel. The approximate failure mileage was 113,000.
The contact owns a 2003 Honda CR-V. the contact received a recall notice for NHTSA campaign number: 14V700000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2003 Honda CR-V. the contact received notification of NHTSA campaign number: 14V349000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Updated 4/16/15
The contact owns a 2003 Honda CR-V. the contact received notification of NHTSA campaign number: 14V351000 (air bags) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.
The contact owns a 2003 Honda CR-V. the contact received notification of NHTSA campaign number: 14V349000 (air bags) however, the part was unavailable to perform the repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Updated 4/21/15 updated 10/9/15
The contact owns a 2003 Honda CR-V. the contact received notification of NHTSA campaign number: 14V349000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The VIN was not available. The contact had not experienced a failure.
I first called coral springs automall, coral springs, fl 33071 about replacing the airbags in my vehicle (due to a recall) on October 22, 2014. I spoke to a woman who did not identify herself, who seemed reluctant to help, and was told someone would call me back. After waiting three days, on October 25 my husband called again. He spoke to dexter, who promised he would call back when the parts were in stock within 7 to 10 days. Again there was no return call. So my husband called again on November 11. This time dexter said that the parts "could be on back order for two months." When questioned about the safety concerns of driving with these demonstrably dangerous airbags, distressing because there is regularly a baby in the car, dexter advised that the airbag fuse be removed until the situation was remedied. Once more we received no phone calls from the dealership. Thus another call was made on January 06, 2015. My husband again spoke to dexter, who repeated that he would call back in 7 to 10 days. Predictably, no one called. Another call was placed by my husband on January 15. This time, at last, dexter made an appointment for January 23. On the 23rd, the driver side airbag was replaced, and we were told that the parts for the passenger side were unavailable (no further explanation). They would need to be ordered. I don't comprehend how it is that after months of waiting for these parts, and being forced to drive in an unsafe vehicle, this dealership is still unable to fix the problem--despite making an appointment to do just that. The problems do not subside from here. Today, January 27, I went back to the dealership to address the fact that the cover on the driver side airbag was not attached. Once again, I was told that the passenger airbag parts were on order and no time frame for completion was offered.
My affected vehicle was traveling at 30 mph when broadsided by a vehicle traveling at 40-45 mph on the driver's side; my vehicle was also shoved out of the driving lane, proceeded to collide head on with a street sign with the front right and a utility pole with my front left. Neither the front or side airbags deployed. The vehicle was totaled and jaws of life was utilized to extricate me. I suffered a left-sided head injury (large contusion, concussion), shoulder injury (rotator cuff, fractured scapula) and back and neck strains. These injuries were caused by contact with the frame of the vehicle on the left side. Injuries could have been possibly avoided if side air bag deployed and cushioned the impact/protected driver from contact with vehicle frame. Contact with american Honda at the national office regarding this matter was met with total disinterest. One person actually told me I should be glad it did not go off because I could have been hurt worse by the airbag. I was also told that there were two recalls for airbags related to my vehicle - neither of which I was contacted. They claimed they had an incorrect address, but I had been previously notified of non-related recalls with no issue of incorrect address, and there are records of the dealer that has done prior recall work. No excuse....updated 02-03-15
2003 Honda CRV takata airbag recall for Honda. The dealer informed the consumer, only the passenger side air bag was affected by the recall. The driver side air bag was replaced in a previous recall. The consumer was informed, she must wait to be notified by mail from Honda regarding the next step.
A D V E R T I S E M E N T S
- Kennebunk, ME, USA