This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2008 Honda CR-V. The contact stated that after starting the vehicle and driving, within minutes the front driver-??s side door erroneously unlocked. The cause of the failure was not yet determined. The vehicle was taken to the local mechanic who was unable to determine the cause of the failure. The manufacturer was notified of the failure. The local dealer was not contacted. The failure mileage was 80,000.
The contact owns a 2008 Honda CR-V. The contact stated she locked her child and dog inside the vehicle and was unable to open any doors with the key. The contact stated she sought roadside assistance to open the door. The contact took the vehicle to the local dealer, where it was diagnosed with needing the door lock actuator to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was unknown.
The contact owns a 2008 Honda CR-V. The contact stated while pulling out a parking lot, she attempted to lock the doors to the vehicle however, the locks failed to operate as designed. The contact attempted to lock the doors unsuccessfully. The contact stated that she had received an unknown recall notification previously for Latches/Locks/Linkages and the vehicle was repaired under recall. The contact was unsure about the recall campaign information. The vehicle was taken to the dealer for diagnostic testing and the contact was informed that the rear passenger-€™s side door failed to latch and the door latch needed to be replaced. The contact was informed that the recall had expired 11/7/2015. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 223,035.
- Jackson Springs, NC, USA
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The contact owns a 2008 Honda CR-V. The contact stated that the front and rear passenger's side doors failed to lock as designed. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed nor repaired. The manufacturer was not notified. The failure mileage was approximately 96,000.
Vehicle door locks unlock, lock, make loud noise, while driving or parked and lock switch activated. Problem has been going on for more than a year but has gotten steadily worse in recent weeks.
The contact owns a 2008 Honda CR-V. the contact stated that the front driver and passenger doors did not lock. The contact also stated that the doors made an abnormal winding sound as if something was pulling the doors. An unknown warning indicator illuminated. The vehicle was taken to mcconnell Honda (2840 eastern blvd, montgomery, al 36116, (334) 271-2500) where the passenger door was repaired; however, the failure recurred. The front driver's door was not repaired because the mechanic stated that there was no recall. The manufacturer was not made aware of the failure. The failure mileage was 21,000.
The contact owns a 2008 Honda CR-V. the contact stated that the door locks failed to secure and were locking and unlocking randomly while the vehicle was in operation. The dealer (goodson Honda in houston, tx) indicated that they serviced the vehicle per an extended warranty campaign (A14-083) product update regarding the driver's door lock actuator; however, the remedy was not a permanent solution. Shortly after the dealer's repair, the other three doors made a clicking noise, and locked and unlocked more frequently. The manufacturer was notified of the failures. The vehicle was not repaired. The failure mileage was not available.
The contact owns a 2008 Honda CR-V. in may of 2016, the vehicle doors locked without warning. The contact had to reach their hand through the passenger side window and open the door from the outside. Once they exited the vehicle, the contact could not get the doors to unlock even with the key fob. The contact had to call roadside assistance to help unlock the doors. The vehicle was taken to Honda of kirkland (12420 ne 85th St, kirkland, wa 98033) where they replaced the driver side door lock actuator per service bulletin number: 14-083. A year and a half later, the same failure occurred on the passenger side. The contact paid to have the passenger side door lock actuator replaced. Furthermore, the contact stated that the rear driver door would not lock. The vehicle was taken back to the dealer and the contact was informed that the warranty had expired. The manufacturer was contacted and was unable to assist. The vehicle was not repaired. The failure mileage was 120,000.
The contact owns a 2008 Honda CR-V. the contact stated that the rear driver and passenger doors failed to lock. The contact informed the dealer (frank brown Honda) who stated there was no recall on the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and informed the contact that, due to the vehicle being in a previous recall for the locks and no failure was found, the recall was considered complete. The manufacturer also stated that, due to the recall being completed, they were not able to provide another recall repair. The approximate failure mileage was 82,579. Updated 08/23/17 the consumer stated upon accelerating door locks would click or lock. Updated 08/25/2017.
The contact owns a 2008 Honda CR-V. the contact stated that the doors failed to lock intermittently and unlocked on the inside and outside without warning. The vehicle was taken to an independent mechanic for repair, but the failure recurred. The contact stated that there was an abnormal "clicking noise" while the vehicle was in motion and the keys became locked in the doors. The manufacturer was notified. The failure mileage was not available.
The contact owns a 2008 Honda CR-V. the contact stated that a recall notification was received sometime in January for the passenger side frontal air bag. The contact called the dealer to make an appointment and was informed by the dealer that the vehicle was included in a recall for the driver side door lock. The contact took the vehicle for the recall repair and was informed by the dealer that the driver side door lock was repaired. The contact informed the dealer that the door locks that failed on the vehicle were the passenger and rear door locks, which needed to be repaired. The dealer gave the contact a bill of $500 to order the parts, not including labor. The vehicle was not repaired. The manufacturer was made aware of the issue. The NHTSA campaign numbers were not provided. The approximate failure mileage was 135,000.
The contact owns a 2008 Honda CR-V. the contact stated that the driver's side door lock actuator failed to function. The doors randomly unlocked without warning. The dealer replaced the part. The contact was uncertain if the failure would recur. The manufacturer was notified of the failure. The failure mileage was not available. Updated 01/04/17 updated 02/13/17.
The contact owns a 2008 Honda CR-V. the contact stated that the passenger side door did not lock. Approximately one week after a recall repair was performed on the driver's door, the passenger door made a loud noise and failed to lock. The vehicle was taken back to the local dealer who was unable to duplicate the failure. The manufacturer was made aware of the failure and stated that the recall was on the driver's door only. The failure was not repaired. The failure mileage was approximately 80,000.
The contact owns a 2008 Honda CR-V. while driving various speeds, the passenger side door would lock and unlock independently. The vehicle was taken to the dealer where it was diagnosed that the vehicle actuator needed to be replaced. The vehicle was repaired; however, the failure recurred. The manufacturer was notified of the failure. The failure mileage was unknown....updated 01/23/17 the dealer stated the consumer may be subjected to one or more recalls relating to drivers and/ or passengers front air bag inflators.
Takata recall. The contact owns a 2008 Honda CR-V. after the vehicle was taken to the dealer for routine service, the dealer did not mention nor address NHTSA campaign number: 16V061000 (air bags). Upon starting the vehicle, the power locks failed to function. The contact had to manually lock the doors. In addition, the front passenger side door latch failed to function and could fracture. The dealer and manufacturer were notified of the failures. The approximate failure mileage was 200,000. VIN tool confirms parts not available. Updated 02/03/17 updated 02/07/17.
The contact owns a 2008 Honda CR-V. the contact received a manufacturer recall for the door lock actuator and replaced the parts per the recall. A year later, the parts failed to function. The failure occurred with the rear passenger side door actuator and then the front passenger side door actuator failed later. The dealer and the manufacturer were not notified. The contact called the manufacturer twice, was placed on hold several times, and then the call disconnected. The manufacturer was not notified. The failure mileage was not available.
The contact owns a 2008 Honda CR-V. while driving approximately 30 mph, a loud clicking noise sounded and the front passenger side power door locks activated independently. The manufacturer issued a customer satisfaction program related to the front driver's side power door lock; however, after the vehicle was serviced, a failure occurred with the front passenger side power door lock. The vehicle was taken back to the dealer who diagnosed that the passenger side power door lock would need to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 90,000.
The contact owns a 2008 Honda CR-V. while driving at an unknown speed, the doors unlocked and locked intermittently. In addition, the contact was unable to lock the doors electronically and manually. The vehicle was taken to a dealer where it was diagnosed that the rear driver's side door actuator needed to be replaced. The vehicle was repaired; however, the failure recurred with someone in the rear passenger seat. As a result, the passenger was unable to exit the vehicle. The vehicle was taken back to the dealer where it was diagnosed that all the door actuators needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 111,686.
A D V E R T I S E M E N T S
- Atco, NJ, USA