This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2008 Honda CR-V. the contact stated that the door locks failed to secure and were locking and unlocking randomly while the vehicle was in operation. The dealer (goodson Honda in houston, tx) indicated that they serviced the vehicle per an extended warranty campaign (A14-083) product update regarding the driver's door lock actuator; however, the remedy was not a permanent solution. Shortly after the dealer's repair, the other three doors made a clicking noise, and locked and unlocked more frequently. The manufacturer was notified of the failures. The vehicle was not repaired. The failure mileage was not available.
The contact owns a 2008 Honda CR-V. in may of 2016, the vehicle doors locked without warning. The contact had to reach their hand through the passenger side window and open the door from the outside. Once they exited the vehicle, the contact could not get the doors to unlock even with the key fob. The contact had to call roadside assistance to help unlock the doors. The vehicle was taken to Honda of kirkland (12420 ne 85th St, kirkland, wa 98033) where they replaced the driver side door lock actuator per service bulletin number: 14-083. A year and a half later, the same failure occurred on the passenger side. The contact paid to have the passenger side door lock actuator replaced. Furthermore, the contact stated that the rear driver door would not lock. The vehicle was taken back to the dealer and the contact was informed that the warranty had expired. The manufacturer was contacted and was unable to assist. The vehicle was not repaired. The failure mileage was 120,000.
The ignition doesn't want to turn over. One would think the battery is dead, but it isn't. usually takes several tries. This is when car is stationary. Just started doing this recently.
I purchased a used 2008 Honda CRV on 07/19/2017. About a week ago the rear driver side door lock was unlocking by itself. While driving on city streets and fluctuating between 5 to 20mph the door locks would lock and unlock until you get to highway speed. The rear driver door would stay unlocked. I went to a Honda dealer to have it looked at and they said the actuator was bad and the rear passenger side door lock actuator was beginning to fail due a load noise when activated. They replaced both actuators at a cost of $602.25. I have service records of the vehicle from the past owner and the past owner had the driver side front actuator replaced and the rear actuator was looked at but not replaced. I read the class action law suit and it says, "for all settlement class vehicles, Honda will provide a countermeasure replacement free of charge, if that lock door actuator has not already been replaced with the countermeasure replacement part as provided in the Honda case 2:13-cv-00381-fsh-jbc document 56-1 filed 09/24/14 page 14 of 72 pageid: 694 11 countermeasure update. In order to receive a countermeasure replacement, a settlement class member must bring the settlement class vehicle to an authorized Honda dealer. Owners and lessees of settlement class vehicles will be entitled to a countermeasure replacement regardless of whether they exclude themselves from the settlement." Countermeasure means working or not working. The previous owner had the CRV service before the extended warranty ended and the actuators did not get replaced. I contacted Honda and they are willing to give me a $100 voucher to be used at any Honda dealership. In conclusion I feel this is a safety issue and when the previous owner had this car serviced at a Honda dealer the power lock actuators should have been changed. I am looking for compensation. Thank you,
Issue with door locks, Honda replaced one door lock in August 2017, we had issue with passenger door lock not locking, after Honda replaced the drivers door lock, now the passengers door will stay locked even after you have removed the key, this is a safety issue if in a panic you could not exit the car from the passengers side. I was told by my local Honda dealer that this was a expired warranty issue and that Honda would not fix it without charging for it, this is an ongoing issue, this should be a recall issue before someone gets hurt or worst!
The digital dashboard has gone haywire I cannot read how much fuel I have how many miles I can go how many miles are on the car when my oil needs to be changed or the temperature of the engine. This happened when I was driving and at first it was periodic it would act up then it would return to the full screen for weeks months then it would act up again and the same thing kept happening time after time finally it has gone completely haywire and I do not know how my vehicle is running because I can't read any of the gauges other than the speedometer and the tachometer there were nights when I came home and I park the car and the dashboard was completely out I came out the next morning started it up the dashboard came up full like nothing was wrong as soon as I started driving it went haywire again. I have called and been in touch with american Honda they said that it is not their responsibility to fix this issue I tried to explain to them that is it a safety issue it is not something that should be going bad in a vehicle in return they told me that it is no longer under warranty and I need to replace it myself the cost would be $752 including labor and I think this is unacceptable because I cannot or my wife cannot operate this vehicle safely and I believe it's Honda's responsibility to have a recall to get this issue fixed
The contact owns a 2008 Honda CR-V. the contact stated that there was a clicking noise near the driver's side, front passenger side, and the rear doors. The dealer (greenwich Honda, 289 mason St, greenwich, ct 06830, (203) 622-0600) was notified several times and indicated that the vehicle would need to be diagnosed. The manufacturer was notified of the failure. The failure mileage was not available.
Rear drivers side door no longer locks. The door does not maintain the 'locked' position. I called my local Honda dealer and was informed that I needed to replace the 'door actuator' at a cost of $350. I can no longer lock my CR-V up.
The contact owns a 2008 Honda CR-V. the contact stated that the vehicle was taken to braman Honda (located at 7000 coral way, miami, fl 33155, tel: 786-707-4314) for an unknown recall repair. The contact requested to have the vehicle diagnosed due to the front passenger door actuator independently locking and unlocking. The contact was informed that she would have to pay for the cost of the diagnostic test and the dealer may not be able to remedy the failure. The contact was informed that the manufacturer extended the warranty on all four door actuators on the vehicle; however, the warranty expired on November 7, 2015. The vehicle was not repaired. The manufacturer was notified of the failure, but the contact was not offered assistance in having the vehicle repaired. The approximate failure mileage was 31,463.
The contact owns a 2008 Honda CR-V. the contact stated that the rear driver and passenger doors failed to lock. The contact informed the dealer (frank brown Honda) who stated there was no recall on the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and informed the contact that, due to the vehicle being in a previous recall for the locks and no failure was found, the recall was considered complete. The manufacturer also stated that, due to the recall being completed, they were not able to provide another recall repair. The approximate failure mileage was 82,579. Updated 08/23/17 the consumer stated upon accelerating door locks would click or lock. Updated 08/25/2017.
Electric door lock system recall: Our 2008 Honda CRV literally locked us out. We were yard saling in a nearby neighborhood. We parked on the street, and locked the vehicle. Upon returning to the vehicle, it would not unlock with the fob. I tried it several times with faint clicking sounds. The key also failed to unlock the drivers door. Our cell phone and keys to the house were in the locked vehicle. It was a Saturday afternoon and we were locked out of our vehicle and stranded. We were fortunate in that our neighbor and a friend were yard saling in the same area and gave us a ride home and we were able to gain entrance to our house via an open window. We were also able to get a hold of the mechanic(not the dealership!!) the mechanic fixed one failed door actuator and the other door actuators were also probably involved{??). he suggested going to the dealership for a diagnostic. The diagnostic revealed a total of three actuators gone bad!!! the dealership would be glad to "fix" the problem for $350 per actuator --- $270 for parts and $780 for labor.. it turns out the parts are predominantly plastic and appear made not to last. The picture could have been a lot different. The day before we were using the same vehicle 45 to 60 minutes from home and no nearby contacts. We would have been still stranded and even more stressed!!! we bought our Honda CRV because Honda supposedly had a better than average service record, quality of parts, and safety record.
I got a driver side door lock recall done at Honda in allentown pa..since then the passenger locks haven't worked right..I could hear them locking or unlocking while driving the car and now they don't lock right with the key (been doing that for months) yesterday I went to open the front passenger door (no kids locks there) and it was locked while all others opened with the key..standing on the driver's side I noticed the lock moving on its own to lock the car...my granddaughter was in the back and could not open her door..and Honda told me the recall only covered the drivers' side..now after having the lock problem..I've had a problem for the last month with the car starting..it won't turn over but if you wait and try again it will..the service station said battery was bit low..we put in a new one..it does not turn over at all now..they towed..put in new starter..seemed to fix it..after driving about 50 miles..I came home..went to use the next day and it won't start or turn over again..and put in new relay..still nothing..then I noticed the door locking itself..keys out of car..not in use or bumped
I am constantly replacing, tail lights, brake lights, third brake lights and reverse lights! all the locks whine when I put my vehicle in drive. They said that it would cost me $1200 to replace them all ! I do not believe that they all need replacing! my lamp light is out and they said it would cost $180 to fix that! I have had to have my back hatch repainted, and now above my windshield and grill need to be repainted! whats going to need repainting next?! I can not afford to have my CRV repainted, and it is embarrassing! I hand wash my CRV with special cloths! if Honda wants me continue buying their vehicles, they had better do something about this!!! I only take my Honda to the Honda vehicle for all oil changes, tire rotation, brakes, all fluid changes, alignments, tires, light bulb replacement (often). You name it, my CRV goes to them for maintenance!
The contact owns a 2008 Honda CR-V. the contact stated that the doors failed to lock intermittently and unlocked on the inside and outside without warning. The vehicle was taken to an independent mechanic for repair, but the failure recurred. The contact stated that there was an abnormal "clicking noise" while the vehicle was in motion and the keys became locked in the doors. The manufacturer was notified. The failure mileage was not available.
When opening the doors with remote the right front passenger door closes by itself. Also when shifting gears the same thing happen, (without the use of the remote).
The contact owns a 2008 Honda CR-V. while the vehicle was stationary, all of the automatic door locks on the vehicle malfunctioned. The contact attempted to open the doors with a remote key, but they did not respond when prompted. The contact was able to enter the vehicle through the driver's door by using the manual key. The contact stated that the doors locked and unlocked repeatedly on their own while making a loud "machine gun-like" noise. In addition, the contact stated that the ignition switch malfunctioned by making a loud scratching noise when prompted. The vehicle was not repaired. The dealer was made aware of the failure, but stated that there was no recall or extended warranty on the vehicle. The manufacturer was not made aware of the failure. The failure mileage was 117,398.
Headlamps blow out with frightening regularity; they last no more than 3-6 months. This is not due to contamination on the glass, as the blowout does not occur there. It may be a high voltage problem, as the headlamp socket has partially melted on several occasions as a result of a blowout. Both driver and passenger sides have been replaced with heavy duty/high temp sockets, and yet lamps continue to blow and have melted those. The blowouts have occurred both when the vehicle is stationary (starting) and while in motion. If both headlamps go out before you can replace the blown out one, then it becomes a potential cause of a night-time collision. If it was only an issue with headlights going out, that would be an expense worth managing for an otherwise solid car. But the melting of the socket and potential for additional shorts and arcing is troubling as it may lead to fire. Many CR-V owners have complained about and reported this very issue. NHTSA needs to force Honda to investigate and resolve this very, very common problem.
A D V E R T I S E M E N T S
- Cypress, TX, USA