I bought my 2000 Honda Civic used from a dealer in April of 2003. After about 2 months of having the car, I have noticed that when the gas tank is about a 1/4 (quarter) of a tank and/or below the car stalls (hard to start) when trying to start the engine.this happens during all seasons. This is my first car and I am not sure of what to do. I have an appointment with the dealer to inspect the car and I am hoping that something can be done about this problem. I am a young woman, and it's often scary at times when I am getting into my car at night and it does this.

- National City, CA, USA

The car is either difficult to start or starts and dies when the level in the fuel tank is near or below the 1/4 tank mark. This problem is prevalent in the 1999 and 2000 Civics, and Honda is aware of it. They claim to have a service bulletin on the problem, but I could not find it on your website. Honda refuses to fix it.this is a security issue for me. I purchased this car for my daughter, so that she would have reliable transportation. She is in law school, and has to spend a great deal of time in the library, late at night. She parks in the parking decks and by the time she leaves, hers is one of the few cars left. It concerns me that she might be pursued by someone, reach her car ahead of him, and then the car fails. With the population of Civics out there with young people driving, it is possible that this has already happened to someone. We have a right to expect that our kids are safe when we go to the expense of buying them a new car. I believe that many parents pay the extra money required to buy a Honda, because of the supposed quality of the vehicles. We shouldn't have to worry that their cars won't start when they are in danger.

- Bogart, GA, USA