This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The airbag/ SRS light went off and Honda dealer said it was the seatbelts and required a $530 repair. I am not sure why this is not covered under a warranty for safety.
The contact owns a 2003 Honda Civic. The contact stated that the air bag warning light remained illuminated on the instrument panel. The failure continued to occur continuously for over a year. The vehicle was taken to the dealer in July for diagnostic testing and they advised her that it was dangerous to drive the vehicle in the event of a crash since the air bags may not deploy. The contact referenced NHTSA campaign id number 14V351000 (air bag), however the VIN was not included in the recall. The manufacturer was notified of the failure. The approximate failure mileage was 180,000.
The contact owns a 2003 Honda Civic. While attempting to decelerate at an unknown speed, the contact depressed the brake pedal and it became stuck to the floorboard. The failure caused the contact to crash into the rear of another vehicle. The seat belts failed to restrain the contact and the front air bag failed to deploy. As a result, the contact sustained injuries to the head, neck and back. The second driver also sustained injuries. The contact received medical attention and a police report was filed. The vehicle was destroyed. The manufacturer was notified. The failure mileage was 82,000.
The supplemental restraint system (SRS) light came on, read the code and was a 7-2 code meaning that the air bag or SRS module had an internal failure. This can be caused by a voltage deficiency problem so I had my charging system checked and everything was in specification range. Contacted Honda as I have read that they extended the warranty on these modules to a 10 year/ 150,000 mile warranty because of so many failures. They of course said that was only on select models. I am now looking into having the module repaired or replaced as the airbags will fail to work in a collision due to this issue. This is a serious safety issue and there are numerous complaints that you can readily find online about these modules failing. Honda should have to be required to fix these irregardless of mileage or age.
I bought this car 2 years ago when the car had about 96,000 miles. Car now has 130,353 miles and the air bag light is now on. Apparently Honda does not have a recall for this problem.
- New Carlisle, OH, USA
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When driving down the road, the vehicles stopped. I applied my brakes and nothing happened. I then hit the vehicle in front of me. And my air bags on my vehicle did not deploy.
SRS error light repeatedly comes on, with code 7-2 "internal failure of SRS unit", which apparently disables the airbag. Other people report this in forums, so adding it to your database in case there's a trend of failing control units.
I had taken for a recall on my Honda 2003 Civic ex at mcdavid Honda of irving. I recently had a oil changed at mcdavid Honda of irving. After the oil change, there was a difference in my car's performance. Its takes a lot to throttle the car from start to run, if its on incline road. The gas mileage has gone down from 30mpg to 27 mpg. When asked to have a look at it, the service adviser said "$ 99 for diagnose." When I took the delivery after the recall was done, I noticed my air bag light has come-on. I asked the service adviser about the light, he said the light was on when I delivered the car to them. There has been no accident, and the light just came on by itself. They told me, I have to pay $99 to have Honda to diagnose the problem. I talked to american Honda, they said "as your warranty has finished, american Honda is not responsible for any repair and services performed by any authorized Honda dealership".
The contact owns a 2003 Honda Civic. While parked, the air bag warning light illuminated. The vehicle was taken to the dealer who stated that moisture could have reached the air bag module and caused the failure. The vehicle was not repaired. The approximate failure mileage was 100,000. Updated 12/5/12
The contact owns a 2003 Honda Civic. The contact stated that while approaching a stop light the brakes failed. The contact stated that the vehicle did not slow down and the brake pedal kicked back up when depressed. As a result, the contact entered the intersection and another vehicle crashed into her vehicle. The air bags did not deploy. There were no injuries from the crash. The vehicle was taken to a repair shop, but the brakes had not been inspected. The failure and current mileages were 88,000. Updated 9/21/12
SRS warning light appeared in December 2011, made appointment with pohanka Honda in fredericksburg, va. To have diagnostic performed. Dealer stated that seatbelt buckle has bad sensor and needs to be replaced. Seat components have a lifetime warranty as stated in users manual page 48, and in warranties manual page 31 stating: Honda provides a lifetime warranty on seat belts. Honda will repair or replace any seat belt component that fails to function properly during normal use. In warranty manual it states, Honda will repair or replace, at its option, any Honda seat belt component that fails to function properly during normal use this includes all parts and labor charges. Pohanka Honda failed to warranty part stating the buckle is not part of the seat belt it is part of the electrical system and therefore not warrantied. Honda customer service stated that the buckle is not part of the seat belt and therefore not covered under warranty. Honda needs to warranty and stand behind this warranty. Not able to pass Virginia state inspection with this light on and failure.
My airbag light is on, as is many other people that own Honda Civics. Was told it is the airbag computer.almost $1000.this is a safety issue and Honda should recall an fix this issue. I work for Toyota and they had to recall all the gas pedal issues. That was a safety issue. I love my Civic but if Honda is not going to stand behind there product than I will never buy a Honda again. So I have a car with two airbags and they are useless.nice to know if I get in a wreck they will not work. So much for loving my Civic. How many complaints does it take for something to get done"?"
Front end collision in clearwater fl in which the seat belt did not restrain the driver and the air bag did not deploy. Driver's head hit windshield, he has significant head, neck and back injuries. The vehicle, a 2003 Honda Civic is a total loss. The car's SRS light had come on approx. 1 month before the accident. A Honda dealer replaced a part needed for that approx. 2 weeks before the accident.
My SRS light has been on for a few months. It was diagnosed that my SRS unit is broken, which I find hard to believe that something can be broken if it is has never been used. Now my air bags will not deploy if I crash. I have to ask Honda why this is not a safety warranty like a seat belt? this is threatening to any Honda driver and quite frankly, scary. I have read beyond numerous complaints regarding the same issue.
The contact owns a 2003 Honda Civic hybrid. The contact stated that a vehicle crashed into the rear of her vehicle while she was sitting idle which resulted in a five vehicle crash. The vehicle that crashed into her was traveling 60 mph. The air bags did not deploy. The contact and a passenger were injured and sustained bruises, abrasions and head injuries. The contact and passenger were transported to the hospital via ambulance. A police report was available. The manufacturer was not contacted. The failure and current mileage was approximately 100,000.
On going problem with SRS light on at 102,000 miles, Honda replaced front shoulder belt/retractor tensioner at 103,375 miles. SRS light on at 107,948 miles failed driver side seat belt tensioner, replaced by Honda. At 121,223 SRS light on again this time not seatbelt tensioner. I was told this is an airbag problem and the starting cost is $800. I was told the seatbelt will hold in an accident, but the airbags will not deploy and this needs to be repaired. I can't afford the repair cost involved. I really don't want to drive around in a small vehicle without airbags, but no option.
SRS light stays on, Honda service department claims the air bag computer is bad and needs to be replaced, $700 + and it is not covered by any warranty. The car is a 2003 Honda Civic hybrid that has never been in any accident. I have replaced the hybrid battery (at 95,000 miles), and the car now has about 120,000 miles on it.
I have a 2003 Honda Civic. The last part of last year (2009), I turned my car on, and the SRS airbag light came on, and I took my car in to allen Honda in college station, tx for service. The service tech asked if I had spilled any water on my steering wheel or had any fender benders recently, to which I answered no. I was then informed it might cost up to four hundred dollars to completely investigate and fix the problem. The technician said it could mean that there is something wrong with either my driver's or passenger's side airbag that will cause them not to deploy in the event of an accident. I was taken aback by this because it is not part of regular wear and tear, but a vehicle malfunction and I did nothing to cause the airbag light to come on. I have not yet gotten this issue fixed and the airbag warning light is still on. I do have some concerns about safety, and feel it should not be my responsibility to cover the cost of something that is not considered normal wear and tear and is not the result of any type of misuse or accident. I have since been contacted by Honda and the representative alluded to the fact that the government handles any type of recalls.
I am the original owner of a 2003 Honda Civic si that has approximately 58,000 miles. The car has always been garaged and has always been maintained by Honda dealers. I have always met and in some cases exceeded the recommended maintenance intervals. In November of 2009, the SRS light appeared on my dash after starting the vehicle one morning. This occurred about 2 weeks after a routine oil/filter service visit at my local Honda dealer. I returned to the dealer and paid approximately $85 for the service department to evaluate why this SRS indicator light was illuminated. I was told my vehicle had a "bad inflater" that "would not inflate the air bags during a [collision]" and that I needed to order/purchase a new cable reel assembly. The estimated parts and labor charges would be $540. The service personnel told me that they weren't sure if the new cable reel assembly would resolve the SRS issue but they believed that it was at least partly to blame for the SRS light being illuminated on the dash. I am presently aware of the recall of a number of many 2003 Honda Civics but mine has not been included. The issue with my vehicle represents an unexplained failure of a critical safety system that is unacceptable given the age and usage of this vehicle. I am concerned that the current recall announced on February 9th does not reach far enough.
A D V E R T I S E M E N T S
- Fairfax, VA, USA