Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

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hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
63,012 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Honda Civic fuel system problems

fuel system problem

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2004 Honda Civic Owner Comments

problem #2

Jul 032008


  • 73,023 miles


First incident was when my gas gage marked 1/2 full, drove to work approximately 10 miles and the gage showed empty and the gas light came on. I knew I didn't use that much gas. The same day, the gage showed back at 1/2 full. Several incidents followed where I would fill my gas tank and the gage would not move until later that day to show that I would put gas in my car. I would inform the people at the Honda dealership where I get all my work done but there is only one time that was annotated on my records that they checked this at 15,000 miles. I have a couple of friends, husband and family members that know about this happening to my car because I always mentioned this to them and how the dealership never found nothing wrong with my car. It was very frustrating and I would never have my car below 1/2 a tank because I never knew if it was marking right or not. The last time I took it to the Honda dealer to check it out because it was not working correctly, they told me it needed a battery, they did not mention anything about a fuel pump being wrong or bad, so I replaced the battery that cost me $149. I have all my work done at the Honda dealer and have all the maintenance done there as well because I felt Honda's were reliable cars. I was going to buy another Honda Civic but after this, I will never buy another Honda car again and will inform the public about this incident so they can be aware of this. People that own Honda's may not be aware of this little incident and may just ignore it which may cost them money later on. Think of the thousands of dollars Honda can make off of these people. I see so many Honda out there. If I had been aware of this, I would made sure my records were properly annotated. Being a female, sometimes we're taken advantaged of. I do not feel I should have to pay for the fuel pump that needs replacing since I have done all the maintenance on my Honda.

- Fayetteville, NC, USA

problem #1

Aug 192007

Civic 4-cyl

  • Automatic transmission
  • 53,000 miles
First the check engine light comes on. Then the car started running poorly like it was starving for gas. Then it died. Seemed like the fuel pump was bad. I had it towed to Honda to get it fix. When the service lady called she treated me like a child. She told me I was just low on gas like I am some kind of moron. I explained what had happened to her and she just shrugged me off and said there was nothing wrong.($80) next day check engine light comes on again and had another mechanic look at it. Checked the code and replaced the O2 sensor. (300.00) next day check engine light lights again and I take it back to the mechanic. Finally they listen to me and check the fuel pump. From what I learned there is a faulty plastic clip on the fuel pump that holds the pressure regulator to the pump. It unclipped itself and the connection separated. The mechanic talked to Honda and the Honda man said it was a pretty common occurrence lately. The fix, replace the fuel pump. ($330) so after $710 and an $80 tow the car is finally fixed.

- Drexel Hill, PA, USA

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