This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2007 Honda Civic. The contact stated that the air bag indicator illuminated. The vehicle was not diagnosed or repaired. The dealer was not contacted. The manufacturer was not notified of the issue. The approximate failure mileage was 80,000.
The contact owned a 2007 Honda Civic. While the contact's daughter was driving 25 mph, she turned into the wrong lane and crashed into another vehicle. The driver's air bag deployed. A police report was filed. The vehicle was destroyed and towed. The contact's daughter sustained a fractured right arm that required medical attention. The contact received notification of NHTSA campaign number: 16V346000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was not taken to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The approximate failure mileage was 153,000.
Received letter from Honda dated April 2017. Called dealer-bob howard on April 20, 2017 to schedule appointment. They advised they will call me and I have not heard from them. Their phone number is 405-753-8700.
Can't get dealer to replace airbag (passenger) on recall. They say parts are backordered. Service bulletin, 08-001 was never informed of and now cost is borne by user to replace faulty suspension parts
- Los Gatos, CA, USA
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The contact owns a 2007 Honda Civic. While driving various speeds, the air bag warning indicator remained illuminated. The vehicle was not diagnosed or repaired. The contact stated that the vehicle was previously repaired per an air bag recall. After the repair, the contact noticed that the air bag warning indicator was illuminated. The manufacturer was not made aware of the failure. The NHTSA campaign number was unknown. The approximate failure mileage was 155,890.
Takata recall: I would like to file a complaint regarding a Honda dealership that has failed to help with my recall. I contacted the Honda of serramonte when I first got a letter in the mail in October 2016. Since then I have called twice and they told me it may take a month to get the parts in onced I have ordered it, which I did. I then called after another two months and they forwarded me to the person that is in charge of the recall. She only had a voicemail and I left one for her. Each time I called, I got forwarded from person to person and no one really helping me deal with the issue. Everyday I'm driving around worried that if something happens with my airbag, how will I have a record of reporting it to the dealership to get it fixed. Dealership 485 serramonte blvd colma, ca 94014 phone number (650) 758-4800
I was notified that my car is being recalled for airbag problems. As instructed I telephoned for an appointment at Honda on July 24th, July 27th and July 29th 2016, at the number they gave me their letter. I did not hear back, so I left several more messages and emails, but still never heard back for an appointment. It has been over six months and I still have been unable to make an appointment for the recall.
The contact owned a 2007 Honda Civic. While driving 77 mph, the contact's vehicle was struck by an eighteen wheeler. As a result, the contact's vehicle struck a guardrail several times. The air bags did not deploy. A police report was filed. The contact sustained injuries to the tongue after biting a hole in it upon the impact of the crash. In addition, the contact suffered a concussion and bruises to the legs, hips, and arms. Medical attention was required. The vehicle was destroyed and towed. The manufacturer was not made aware of the crash. The failure mileage was unknown.
Takata recall. The contact owns a 2007 Honda Civic. The contact received notification of NHTSA campaign number: 16V346000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall: I took my car to poway Honda (poway, ca 92064). They charged me a diagnostic fee to fix this recall. I don't think it was fair that I have to pay a diagnostic fee, this should have been covered by the recall. My wife had taken the car to drop it off at the dealer. The dealer called me telling me that the SRS light was on when my wife dropped it off (I later found out from my wife that they were lying about this - the SRS light was not on when she dropped it off). They told me that since fixing the recall didn't cause the light to go off there was something else wrong and they needed to run additional diagnostics for which they charged me $120.88. After running the diagnostics they said that it was something wrong with the passenger side airbag inflator... I told them that was what the recall was for, then he quickly changed his story a couple of times from it being the drivers side airbag and then the passenger again. It sounded a little suspicious, and my suspicions were confirmed after talking to my wife, who stated that the SRS nor any other warning light was on.
Takata recall, waiting over 6 months for my dealer (pacific Honda) to get in the replacement parts.... I am not able to have passengers sit in the passenger front seat.
Takata recall recall for passenger frontal airbag inflator was issued 5/23/16. Recall noted that remedy parts would become available late summer/fall of 2016. I have contacted Honda and was told parts still are not available. It has now been 8 months with no remedy available, which is extremely troublesome as Honda recommends that you avoid having a passenger sit in the front passenger's seat until the recall repair has been performed. I would like to sell the vehicle, but fear I will not be able to, or will have to accept a much lower sale price, due to the open recall.
Takata recall. I received a letter about the recall sometime the beginning of 2016. They stated that the remedy would be ready late summer or early fall 2017. It advised me to not let anyone ride in the passenger seat until the recall is taken care of. It is now mid January 2017 and no word. It is very difficult, with a family of 5, for someone to not be in the passenger seat. It seems they need to make this a a higher priority and take care of this immediately. Still waiting for any information from them.
Takata recall. In July 2016, we received initial notification of the airbag recall. We called the dealer day, midlands Honda, to get it repaired. Midlands Honda, in lexington, SC told me they would call when the part was in. In October 2016, I called the midlands Honda, since we had not heard anything. They told me they couldn't even tell me if the part had been ordered. I called american Honda, and they said we had to go through the dealer. We have waited over 6 months to get this potentially life threatening recall repaired, and neither the local Honda dealer, nor american Honda, is doing anything to get this repaired. I'm not sure if I need to get an attorney involved, or not. We need to get this airbag recall repaired, before someone is injured or killed, due to Honda's lack of response, and apparent lack of interest in their customers well being. Please provide some assistance. Thank you.
VIN: [xxx] year: 2007 make: Honda model: Civic sedan number of open recalls: 1 NHTSA recall number: Opens new window takes away from VIN lookup section> 16V-346 recall date: May 23, 2016 manufacturer recall number: KA5 summary: American Honda motor co., Inc. (Honda) is recalling certain model year 2006-2011 Honda Civic vehicles. According to the equipment defect notifications (16E-042 and 16E-043) filed by takata, the propellant wafers in some of the subject inflators may degrade over time, which could lead to over-aggressive combustion in the event the airbag is activated. Overly aggressive combustion creates excessive internal pressure when the inflator is activated, which may cause the inflator body to rupture. Honda suggests that you avoid having a passenger sit in the front passenger's seat until the recall repair has been performed. Safety risk: In the event of an inflator rupture, metal fragments could pass through the airbag cushion material possibly causing injury to vehicle occupant. Remedy: The remedy parts needed to conduct passenger frontal airbag inflator recalls will become available in late summer/fall of 2016. Honda will notify owners in an initial letter with a second letter being mailed when parts are available. Owners may contact Honda automobile customer service at 1-888-234-2138. Honda's number for this recall is KA5. Recall status: Recall incomplete. Remedy not yet available. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
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- Ramsey, NJ, USA