8.4
pretty badTypical Repair Cost:
$600.00
Average Mileage:
26,200 miles
Total Complaints:
16 complaints
Most common solutions:
- replace bad control arms in rear of vehicle (13 reports)
- not sure (3 reports)
suspension problem
This problem may be covered under warranty. Ask your Honda dealer.
Helpful Websites About 2007 Honda Civic uneven tire wear
2009Aug 19
Civic EX
- Automatic transmission
- 29,000 miles
Rear tires worn at 27000 miles worn inside replaced tires had front end alignment checked was ok. rear alignment checked control arms no good...
2009Jan 06
Civic ES 4 cyl
- Automatic transmission
- 42,600 miles
Our very first Honda purchased on the premise that it was the BEST car out there. Now I think we s/h stuck with a Ford!! Certified used w/12,000 miles. Starting making LOUD road noises - rear tires were wearing and HOnda replaced the rear control arm and did give us 2 new tires. Also visors broke!!! Have noticed some interior items that aren't made right. Warranty is up at 48,000 and not sure we want to keep this car since reading everyone else's problems. There sure are a lot of HONDA problems on your site. Wonder if Honda is paying off Consumer Reports!!! Not sure we can afford to trade this car off - it does get awesome fuel mileage, but these problems have us worried. PS Have a Ford Escape with over 115,000 on it and NO problems at all................Makes you wonder.............
A D V E R T I S E M E N T S
2008Oct 17
Civic EX
- Automatic transmission
- 18,000 miles
My Honda dealer expected me to pay to replace the worn rear tires on our year old Civic. With a little bit of Internet research, I informed him that I knew that Honda knew this was a manufacturer's defect-- they installed the WRONG PART when the vehicle was assembled, therefore it was HONDA's problem to correct without cost to me. I also threatened to notify the local TV station's consumer advocate about the problem.
He called me back to say he would pay 1/2, and I assured him that I was not going to pay. He had to contact a regional rep or somebody, but eventually I got the defective parts replaced under warranty AND the two rear tires replaced for free!
Stand up to Honda! If their cars are so superior they need to stand behind them when they screw up!
2009Aug 24
Civic
- Automatic transmission
- 21,000 miles
I bought this car used. It was fine for about 5500 miles. Then, at 21000 miles (had only 15000 miles when I bought it) the car was making a lot of noise in the rear and vibrating very bad. I was out of state on vacation and called Honda Customer Service. At first they were very nice. Said to take it to the nearest dealer right away. Took it in. They also were very nice. Explained about a service bulletin on the control arms and a few other recalls. Showed a graph on the bulletin and stated because my tires still have a lot of tread, even though they are cupping badly, Honda will not replace the tires. I argued with Customer Service for my whole vacation. Told them the faulty control arms caused the tires to wear and cup and should be replaced. They agree the control arms caused the wear but stated because I bought the car from a dealer other than a Honda dealer they will not pay to replace the bad tires.
2009Apr 10
Civic LX 1.8L
- Automatic transmission
- 33,000 miles
Honda Civic 2007 Coupe LX Auto, steering wheel trembling, and tire noise, went to dealer and he suggested 4 new tires, and an alignment.In addition he recommended the rear suspension upper control arms be replaced according to bulletin.
I purchased new tires,had alignment and tires balanced, as well the suspension fix. I still have trembling in steering wheel at higher speeds, car does not feel right. Honda Customer service has been a nightmare, they appear trained to stonewall, the regional manager was condescending and snotty. he is now blaming it on balancing.
I called the dealer and he does not believe it is a balancing issue. When I pressed him about the suspension ffix, as to whether it is a real solution, his reply was "thats what Honda says'
Does anyone know if there is a class action pending ? Or how I can proceed legally ? My attorney generals office was useless, i have reported to NTSB and FTC.
A D V E R T I S E M E N T S
2008Feb 23
Civic EX 1.8L
- Automatic transmission
- 24,000 miles
My 2007 Honda civic came with Bridgestone tires at 24000 flat spots all over. I rotate every 7,500 miles myself. always check air every two weeks. so far my new Michelin Primacy mxv4 205/55R16 are doing find with 24,000 miles on them look like new car is driving great.
Update from May 24, 2009: after talking to my dealer he is replacesing control arms on my civic and a four wheel allignment for free
Update from Nov 9, 2009: new tires are wearing good 24500 on them
2008Nov 15
Civic LX
- Automatic transmission
- 17,000 miles
Same problem as everyone else, and the same response from the dealer, Honda will not cover the damage caused to the tires. Honestly, what a way to run a car company.
2009May 01
Civic
- Automatic transmission
- 30,765 miles
As a result of the defective control arms there is uneven wear on the tires and the dealer told me to replace all 4 tires. There are flat spots on the tires and is very uncomfortable. The dealer refused to replace the tires under warranty as the car was over the 25,000 miles mark. I feel this is not fair as I should not have to replace tires until 60,000 miles. Now I am stuck with the cost of new tires because of a manufacturing defect in the control arms. I will be calling Honda customer service to lodge an official complaint.
2009Feb 14
Civic EX 4 cyl
- Automatic transmission
- 16,100 miles
Same as others, the web is full of complaints probably in the hundreds or thousands about the noise from the rear tires. Honda simply refuses to acknowledge that this is their problem and it is their fault that these tires are wearing out so quickly. More disgusting than anything is that we never received a re-call about this and Honda's 100% refusal do pay any more than 50% of two tires to be replaced. I rotate every 3000 miles myself and in my opinion if the rear tires are cupping then so are the current tires on the front. Honda seems to be taking the approach that they have done nothing wrong regarding this situation. The cars sounds like one is riding on a covered wagon with six horses pulling it along. Going to have it fixed next week for my own safety and the safety of my family but going to have to pay 50% for two tires. Was told by an Oklahoma City dealer yesterday there will most likely be a class action law suit filed against Honda for this problem in the near future as they are receiving scores of complaints daily about this just in Oklahoma. We have driven Honda cars since 1985 and have never had them act this way before. Personally I have sent details about this to ABC's 20/20, NBC's Dateline, etc. The more national media attention we as owners can draw into this debate the more likelihood something will be done about it. I am surprised that the National Insurance Institute has not gotten involved with this too. I am going to Google them as soon as I submit this. If they are as concerned about safety as they say they are them maybe they can help too. Please advise everybody you know to get on the internet and start flooding Honda 1-800-999-1009 with complaints about this, let's keep their line burning until they either fix the problem or change their number.
A D V E R T I S E M E N T S
2007Jan 01
Civic EX
- Automatic transmission
- 20,000 miles
Executive Summary: A roaring noise developed because of uneven tire wear on the rear tires. The uneven tire ware was caused by a bad rear alignment. The original rear fixed upper control arms (NOT-adjustable) on my Honda Civic were too short causing the bad alignment. Honda has released a bulletin to replace the fixed rear upper control arms with longer fixed upper control arms. The alignment cannot be adjusted because the rear upper control arms are fixed in place.
The longer fixed upper control arms did bring the rear alignment within specific tolerances, but this did not zero in the alignment perfectly. Honda does not sale an adjustable upper control arm and I had to acquire a rear adjustable upper control arm from a third party vendor.
I discovered that all Honda vehicles (except the S2000) have fixed rear upper control arms and the alignment cannot be altered. So why is it that they want to charge for an alignment?
My Experience: My problem is very similar to what others have described. My car developed a roaring noise on the original set of tires. I took the car into the dealer to determine the problem. The mechanic said that the tires had uneven ware and a new set of tires would resolve the problem. I told the mechanic to do what he needed to do to prevent this from happening again. I purchased the Michelin Harmony and explained to the Honda dealership that I wanted to make sure the alignment was spot on and anything else he could think of that needed to be done to prevent this problem from occurring again. I had put full trust and faith into the dealership and the mechanic.
After about 19,000 miles, the roaring noise returned and got really bad. Everyone who got into my car complained about the noise. Needless to say, this did not look good for Honda. I took the car into the dealership and they did all they could to place the blame on me. The Honda Dealership said that my driving habits could have knocked out the alignment, that I needed to bring the car more often to rotate/balance the tires, and that the roads are ruff, etc, etc. etc. I explained to the Honda dealership that I currently have three vehicles and I have had several others before them. I drive them all the same way on the same roads. The 2007 Honda Civic is the only one giving me this problem.
By this time, I was tired of talking to the service representative and ask to talk to the top dog of the dealership. I did not want to waste my time talking my way of the management chain. If everyone wanted to hear what I had to say, then they could listen to me tell it to the top dog who can make decisions.
But I did not get the dealership’s top dog and instead I got the service department manager. The service department manager offered to pay for an alignment and pay for one tire. I had to pay for the other tire. But I asked if this would solve the problem, because I did not want to bring the car in for new tires every 20,000 miles.
Eventually, I found out that the rear upper control arms are too short and that Honda has issued a bulletin to replace the rear upper control arms that are longer. The new rear upper control arms did bring the alignment into tolerance, but the alignment was not zeroed in. So I asked the dealership to locate and install some adjustable rear control arms in order to zero in the alignment. The adjustable rear control arms are not Honda Parts, but third party parts.
The Honda and its dealerships are staying quite about this issue. Especially with the Crowd who buys the Honda Civix Si.
I discovered that all Honda vehicles (except the S2000) have fixed upper control arms and the alignments cannot be altered. Honda’s fix is to rotate/balance the tires often (for a charge). Now when the dealer charges for an alignment, what does he adjust? If you cannot adjust the alignment, why are they recommending an alignment?
2008Dec 26
Civic EX 1.8L
- Automatic transmission
- 60,000 miles
Went through original set of tires(Bridgestone Touranza) without problems. Replaced with Goodyear Eagle at appx. 65000 miles and recently rotated for the first time with 75000 miles on odometer.Prior to rotating these new tires I started hearing a lot of noise - howling- and thought it was coming from a wheel bearing which Honda has issued a recall notice for. This noise emanated from the drivers side rear wheel after appx. 5000 miles on new tires. It was my suspicion that the wheel bearing was the issue because of the recall notice and the symptoms, until I rotated for the first time. It was then that the noise transferred to the left front wheel.
I went to my local Honda dealer to have the 3 recall notices dealt with and thats when things got heated. I asked about the possibility of the front bearing being bad and was told that the recall notice covered only the rear.Under the impression that this was a bearing problem I was a little upset that they wanted to charge $100.00 to diagnose the noise. I left the car there and instructed them to comply with the recall notices and confirm/deny the bearing as being the source of the noise. I received a call about 3 hours later informing me that the front bearings were fine. I was then asked if the tires were recently rotated from the rear, which as stated above they were. The adviser then proceeded to explain Honda TSB (Technical Service Bulletin) 08-001.
This TSB tells the story of a defect in the rear suspension of the 2007 Civic sedan. The upper control arms require replacement at a cost of $350.00. I declined this service/repair in order to contact Honda Motor Corporation directly this coming week.
I am prepared to take Honda to court(Small Claims Court) and will if they refuse to help us. This is a manufacturers defect! Regardless of mileage it is their responsibility and I refuse to have to pay one dime to resolve this matter. I just bought those tires 10000 miles ago! They retail for 147.00 and I simply cant afford to replace them every 3 months.
2008Nov 19
Civic SI 2.0L Dohc Vtec
- Manual transmission
- 22,435 miles
We called the Honda customer service and filed our complaint, so they would have it in their system. We took the car to the dealer, to have them look at it. The manager came out and said they couldn't replace the control arms, because the car was lowered. I said we bought the car like that and you guys inspected it and it was ok, obviously it wasn't. After I said the even if the car is lowered or not, that would not change the wear of the tires it is caused by the faulty control arms. Then after another hour or more we had to argue with the sales manager and finally the agreed to fix it. It doesn't matter if the warranty is good or not, no matter what Honda has to repair the problem on any civic with this problem. I am taking the car in on Thursday to get it fixed. They wouldn't tell me how much all of the parts total up, but they have to changes both control arms, add on a camber kit(which they were supposed to do before we bought the car), change the anchor bolts and all bushings along, 2 lag bolts up in the front of the car, do the 4 wheel alignment, and change all 4 tires. I finally agreed on a price which was $250.00 for all 4 tires and the 4 wheel alignment, and thats all i had to pay.
2008Nov 19
Civic SI 2.0L Dohc Vtec
- Manual transmission
- 22,435 miles
click to see larger images
Complaint Photos
Me and my fiance purchased a 2007 Honda civic si. This is the second 07 si we have owned. On both of the civics I had that problem with 3rd gear popping out and also grinds sometimes going into 3rd. About three weeks ago the car started driving funny, and the rear end was slightly moving side to side on the highway. I checked and noticed the tires were almost gone in the rear. With only 22000 miles the tires should not be wearing down so all of the wires are showing in the tire. I was trying to figure out what was causing it. I already knew the alignment was off, but i just felt like something else was wrong. I called my dad and told him what was going on. A couple days later he found a whole bunch of complaints about 2006-2007 civics, with excessive wearing of the back tires. It turns out there are a whole bunch of people with this same problem. It is caused by bad control arms in the back of the car. I also found out that Honda has made a bulletin of this, but has not yet issued a recall. I called the manager to where we bought the car, and told him that my tires we wore down to the wires. According to him he considered that normal wear. Now that i know of this problem, i got in contact with the service manager who is looking at my car on Monday. I have printed off all of the complaints and the pics of their tires so i can show him. If i would have known this about the car I would have not purchased it. I have always owned Honda\'s, but I am not very impressed with this 07 Si. My 1991 Integra runs and drives a hell of a lot better. I am also calling Honda\'s customer service to make a complaint. They will only repair cars to your complaint if you have any of these problems. So please if you have a newer civic that has this problem call and make a complaint. Its a very dangerous problem I almost got in an accident, because the rear was moving so bad on the highway. I can\'t even barely drive the car in the rain unless i go about 30 or less. My front tires are stating to wear the same way.
2008Dec 02
Civic EX 4
- Automatic transmission
- 31,567 miles
I purchased new 2007 civic in November 2006, got a recall for rear bearing possibly needing changing dec 2007, i also noticed the inside of my rear tires wearing, so while warranty work was done Jan 2007, i had car aligned, I did not pay much attention until this week 12/3, and i noticed my right rear tire was "slick" WOW, and more vWOW, I took it immediately to dealer, pointed out what we had done in January, and had them look at tires: 2 front tires had lots of tread, left rear was almost "slick" right rear is "slick"...
They told me that their was a "bulletin" out, not recall to replace the upper control arms on the rear of the car, no cost, free alignment, BUT I had to pay for 2 new tire, at their "cost" $258 with tax.....I am very disappointed Honda did not at least send me a note even a email alerting me to the fix....when they knew I was going to have this problem.....Bridgestone tire will love it....I thing Honda show come clean on this very dangerous problem, and pay for fix and prorated waer on my tires.......
2008Jan 11
Civic Hybrid 1.3L
- Automatic transmission
- 17,000 miles
I bought this car in May 2007 and as I drove it I could hear the rear tires getting a humming noise. I took it to the dealer and was told the tires were cupped and that they would replace them under warranty. When I went to get the tires mounted I was told that I would have this problem until Honda came up with a solution to the suspension problem. What suspension problem?!!!!!!!! I e-mailed a letter to the service manager asking why I wasn't made aware of this problem when I purchased the car. Honda conveniently came up with a suspension kit the following week. They installed the suspension kit and put four new tires on. Well, after 8000 miles on these tires they are worn again and my car needs aligning in the rear. Now the dealer tells me that my car is out of alignment due to hitting pot holes in the road. They align it for me at no charge but will not replace the tires for a third time in 13 months.
Now I am working with a lawyer to get this problem resolved at no cost to me. I would really prefer them to take this car back because I am concerned about other problems this suspension problem may be causing with my car. Evidently the kit they put on my car was not the solution to this problem.
We have partnered with JustAnswer to offer online auto repair help and advice from expert professional automotive technicians. You describe your suspension problem or ask your question and they try to help you figure it out. The fee is typically $9 to $15, but you can offer to pay more for really tough questions. You will usually receive an answer in 10 minutes or less, and you do not have to pay anything unless you accept the answer.
A D V E R T I S E M E N T S
2007Nov 03
Civic LX 1.8L
I am a long time Honda driver (20+ years) and have never had a complaint, but my recent experience with the '07 Civic has not been good. Approx. seven months after buying the car, the rear tires were became worn and cupped and had to be replaced. The first winter with the car was an experience as it was very unstable on snowy roads and windy conditions, which I suspect is related to the rear end problem. I complained directly to the dealer in May of 2008 and he failed to tell me that there was a service bulletin regarding the rear tire wear and control arm replacement and that they hadn't heard of this problem from other Civic owners. Another winter came and the car continued to be dangerous to drive on snowy roads, we added a bag of sand to the trunk. The car became to be very noisy in the rear end, which I attributed to the aggressive tread of the snow tires we had put on. My wife happened to be at a garage and mentioned this so they put the car up on a lift, this was in October of '09. The rear tires were badly cupped and wearing on the inside. I emailed the salesman at the dealership with a copy of my original complaint from the spring of 2008. He referred me to the service manager who stated that he would contact the rep. I mentioned that I had found a service bulletin (08-01) that addressed this problem. He called the rep who would not even provide the parts at no cost. I decided to get the car aligned and they found that it could not be aligned because of the control arm problem.
My next step is to contact the dealer again to see what can be done. Bottom line is that the tire wear is due to a manufacturing defect and should be corrected no matter what the mileage on the vehicle. Toyota just announced a recall for some of their cars for floor mats possibly causing the gas pedal to stick wide open. It is just a matter of time before this rear tire issue results in serious injury. Honda should not wait to address this issue.
Update from Oct 16, 2009: Contacted Honda Customer Service and filed my complaint.
Posted a BBB complaint against Honda and received a phone call from Honda within a week asking me to have my problem diagnosed by a Honda dealer before they can consider any action.
Also joined in a class action suit being filed by a legal firm in Canada (www.merchantlaw.com).
There appears to be some hope in getting this resolved.
mgmvt
West Glover, VT, USA
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