This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Paint issues - the front hood of the car, front fender, and front side fenders had to be repainted due to faulty clear coat issues. The roof has the same issue, but is outside of the warranty repair window, even though the issue is with their clear coat and not my vehicle; my vehicle is well maintained and well cared for including washing and polishing. Pictures of the roof are provided with no filter or alterations to the photos; the trunk has (knock on wood) yet to show any of these issues, but was also part of this same failure. I do not have any pictures of the hood, front/side fenders as those were repaired under warranty.
For the past two years, the paint on my car's front fenders, hood and roof has slowly begun to fade and peel. I now have 1/2 a dozen fairly large areas on my car where the paint has completely faded away.
Paint on my navy blue Civic is deteriorating on the trunk, hood and roof. Also my passenger sun visor is broke. It looks like it melted and cracked for no apparent reason. There have been many complaints about paint peeling and chipping. You would think that Honda would take responsibility for the problem.
- Point Pleasant, NJ, USA
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I noticed paint was really deteriorating on my wife's Civic on top hood and trunk. I started a web search only to find that there has been a known problem for years. I found out that there was a Honda campaign to correct the issue but it expired last year. I contacted local dealership and told there was nothing they could do. They did take pictures to hold for record. I escalated to Honda America customer service who gave me file # 4452996 to have the issue reviewed. The customer service was horrible. Many phone calls directly to voicemail without response for days. I was told by ron L. to go ahead and schedule the service with local dealership. I said, "does this mean the paint job will be covered, and he said either part or all should be covered. Before I get a chance to schedule an appointment, another cs agent, tony called and left me a message stating that I should call him right away regarding my file number. 2nd agent alled me and stated that his field representative would be at the local dealership to look at the pictures and make a decision. I receive a call from tony yesterday telling me the claim had been denied. I asked him why and he told me he had no information on why it was rejected and to get in contact with the local Honda dealership service manager for more information. The paint is deteriorating exactly how those covered by the campaign were deteriorating. I can send pictures if helpful.
Clear coat & paint still fading after it was repainted by cleobay Honda in 2014. Side airbag warning light is on most of the time for no reason. Sun visor's where replaced twice last in 2014 and are broken again. They will not stay up or down.
I would like to report a complaint with Honda corporation. There was a warranty issued for 2008 Honda Civics that covered an issue with paint chalking, cracking, and clouding. I was never notified of the warranty and they cannot confirm what home address the warranty notification was sent to....if at all.. lack of communication from Honda corporation is a clear gap in internal processes.
Ran over a shallow pot hole on a city street. The car was going 10-15 miles per hour (5 feet after a complete stop at a stop sign). The car was traveling straight across a one way stop. The driver's side air bag exploded (did not deploy) and seat belt stopped retracting. Damage was also noted to the base of windshield on the driver's side.
Clear coat starting peeling off of the roof roughly 6/2015 (roughly at 70,000 miles), to date the problem has spread to the trunk and starting on the side panels. I have reached out to my Honda dealership on two separate occasions and was informed that my VIN was not a part of the Honda clear coat recall and that I would be responsible for all repairs. Vehicle is parked indoors and has not been exposed to any hazardous weather conditions/etc that would cause this paint issue.
Paint is peeling on roof. Last week as I was loading a toddler into the vehicle, he managed to grab a piece of chipped paint and put it in mouth. I did some researched and discovered that Honda had issues with this particular paint. However, they are not taking responsibility since I missed their deadline. I am grateful that I was able to intercede and take the piece of paint out of my nephew's mouth and prevent him from going to the emergency room but could you imagine the potential risks out there. Based on my research it is common for this paint to chip on the roof and trunk, and I cannot believe that Honda is simply looking the other way. I guess we only have to wait and see the repercussions of their negligence and hope that drivers are vigilant when loading/unloading unruly toddlers from these questionable vehicles.
I noticed in the spring of 2014 that the paint on the roof of the car was fading quickly and significantly. Then, last month (March 2015, ) I noticed the clear coat is cracked and peeling off completely on the right rear bumper and the trunk. There have been no incidents to warrant this type of damage, so I suspect it's a factory defect.
My son was involved in a car crash with a large SUV. He hit them from the rear. My Honda Civic went under the bumper of the large SUV. Due to the impact my bumper tore off, my headlights broke, my hood was smashed in and the front end of the car was smashed in. Why weren't the air bags deployed"? that is our concern" my son could have died in this crash due to faulty air bags. We have pictures of the crash. Our main concern is the air bags not being deployed. I would like to notify Honda Corp of this incident.
A D V E R T I S E M E N T S
- Sugar Land, TX, USA