This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I braked unexpectedly and only my license plate was curved, but the driver passenger bag component popped open. The airbag didn't deploy properly. So if I was in an actual accident, I would have died.
1 airbags didn't deploy on highway accident on 1/11/2021. Honda usa rejected inspection upon request. 2 14 wheeler hit driverside on civic on hwy we almost died. 3 I reported accident of bags not deploying to Hobda USA. They denied case open for free inspection. 4 Airbags have not been inspected by no one. 5 unknown on the warning lamps. Dont know system.
The contact's girlfriend owns a 2012 Honda Civic. The contact stated that upon his girlfriend placing the vehicle into drive(D) while in her garage; the air bags deployed without warning. Black smoke emitted from the vehicle as his girlfriend exited the vehicle; the air bag hit his girlfriend in the face which resulted in a headache, she did not seek medical attention. She called the dealer and they informed her to bring in the vehicle for an inspection. The contact's girlfriend took the vehicle to the dealer on two occasions where they discovered that the air bag light had illuminated on the instrument panel but quickly disappeared prior to failure. His girlfriend was given an estimate for repair. The contact called Performance Kings Honda(9131 Fields Ertel Rd, Cincinnati, OH 45249) where he was given an appointment to have a second diagnostic performed on the vehicle. The contact attempted to reach the manufacturer but was unsuccessful. The vehicle had yet to be repaired. The failure mileage was approximately 86,000.
The contact owns a 2012 Honda Civic. The contact stated that the air bag warning light was illuminated. The contact took the vehicle to multiple local dealers and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 10,000.
My light for airbag inspection came on shortly after purchase. When we asked about it during a routine service we were told that shouldn't be happening. We were told the airbags are still working and they do not know why that is happening but, they were not interested in taking care of the issue even tho the car was under warranty at the time and several recalls were being issued for other cars with the Takata Airbags in them. Because of this poor service we decided to stop using your service. Now, several years later I have become aware of all the problems others are having with your airbags and requested a call back from a supervisor because no one answering your phones has offered any responsible response to this problem. No one is able to get a hold of a supervisor. I was finally given a case # thru an email from an unknown person with no contact information. I am very upset that I was not notified about this safety concern sooner and do not accept the system that you are using to get out of fixing a problem you pretended to know nothing about. Every time I try to find out which airbags are in my car I am referred to Takata Lawsuit over dysfunctional exploding bags are going off in older vehicles. I simply do not trust your process after many attempts to contact a responsible party and told they will get to it but, no one gets back and they have show no concern at all on their part. I do not wish to wait any longer for a correct response. it is long past due.
- Milwaukee, WI, USA
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Collision left front of car, passenger air bag deployed, drivers did not. Car was driving on a parking lot steering to the left and I struck concrete piller protecting lamp post
While the vehicle is in motion and making left or right hand turns (90 degree turns) with the vehicle going ~10 mph the airbag warning lightturns and stays on for some time before it disappears. However, the frequency of the airbag warning lights have increased. I took the vehicle to the dealership for further investigation and was told the issue is coming from a cable reel and the driver inflation may need to be replaced too. According to the Honda technician- if the issue/parts remain unfixed, the airbag will fail to deploy in a forward movement crash.
The contact owns a 2012 Honda Civic. The contact stated that the son was driving approximately 35 mph before crashing into the rear of a second vehicle. During the crash the air bags did not deploy, the message "check air bag" had displayed and the seat belt buckle had unlatched causing the driver to contact the steering wheel. The driver sustained injuries to both knees. A police report taken at the scene and the vehicle was towed away. The cause of the failures were not yet determined. The local dealer and manufacturer were not yet notified of the failures. The failure mileage was 100,000. The VIN was not available.
Every since I got this car (about 3 or 4 years ago) driving the car anytime if I even just placed my purse on the seat I would get multiple air bag warnings that my passenger air bag would be turned off. If anyone would sit on the seat it would give me even more warnings and turn off the air bags. When I would go get it checked everyone would tell me there was nothing they could do since they saw no warning since it would disappear once no one was in my passenger seat. My car now constantly has the air bag warning sign
Passenger airbag never detects when my son or another preteen close to his age is sitting in the seat. It always turns off/ deactivates. If there was an accident the airbag would not deploy and provide safety for my child or his cousins when inside my vehicle.
The contact called on behalf of her mom who owned a 2012 Honda Civic. The contact stated that while driving at 50 mph, the vehicle was involved in a chain reaction accident. The contact stated that the the driver and passenger frontal air bags failed to deploy. Additionally, the seat belts for the driver, passenger, and rear seat passenger failed to operate as intended. The driver and front seat passengers sustained injuries to the head, chest, back, and shoulders while the rear seat passenger sustained abrasions to the face from the back panel of the front passenger's seat. Medical attention was sought by each vehicle occupant. A fourth passenger in the vehicle was not injured. The contact stated that approximately four other passengers from the other vehicles involved in the crash also sustained injuries and medical attention was also sought. A police report was filed. The vehicle was towed to a tow and recovery facility. The vehicle was not inspected or diagnosed. Neither the dealer nor the manufacturer were contacted or notified of the failure. The approximate failure mileage was 136,000. The vehicle was destroyed.
A D V E R T I S E M E N T S
- Salt Lake City, UT, USA