This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2012 Honda Civic. While driving 35 mph, the check power steering indicator illuminated and the steering wheel became difficult to control. The failure was experienced several times. The vehicle was taken to causeway Honda (457 route 72, manahawkin, NJ 08050, (609) 597-0033) a few years ago for the steering wheel failure. The dealer peformed a diagnostic test that located the failure code at the steering software. The dealer updated the steering software; however, the failure recurred. The vehicle was not taken to the dealer for the recent failure. The vehicle was not repaired. The manufacturer was not contacted. The approximate failure mileage was 70,000.
The contact owns a 2012 Honda Civic. While driving 35 mph and making a turn, the steering wheel was difficult to turn. There were no warning indicators illuminated. An appointment was scheduled with sport Honda (3110 automobile blvd, silver spring, md 20904, (301) 890-4700), but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 76,000.
Just as many other complains, daughter got into car after classes and couldn't steer car in parking lot. Noticed check power steering light on. Dad came to take her home since not drivable. Researched issue and noticed troubles with many other owners. Went back to car next am prepared to have towed to repair shop and problem was gone. Drove car home since didn't want daughter to drive it. Took to local hi da dealer service and said no issues with steering but needed replacement airbacn for $1200! this is outrageous. We also have a Honda minivan (second one) that has electrical issues recently.
The contact owns a 2012 Honda Civic. When the vehicle was started with the key in the ignition, the eps indicator alerted the contact to check the power steering. The contact stated that there was no power steering ability when maneuvering the steering wheel in either direction. The vehicle was turned off and restarted. The vehicle was towed to clinton Honda (1511 us-22, annandale, NJ 08801, 908-735-0800, (908) 238-3933) where it was determined that there was no eps recall to provide a remedy. The dealer replaced the eps control unit and updated the dtc 33-01fet (a switch within the steering rack). The manufacturer was notified of the failure. The vehicle was excluded from NHTSA campaign number: 12V548000 (steering). The approximate failure mileage was 26,859.
On July 7, 2019 I went out started my car as I proceeded to turn my wheel to get out my parking space the wheel would not turn it was locked then the dash displayed a message saying check power system steering. The next day, which was Monday I had the car towed to a shop, the tow driver had a very hard time trying to get the car out of the parking space due to the wheels locking up, yet by the time my car arrived at the shop the steering was back. I now have a car I'm afraid to drive, can't imagine driving and losing the power to steer.
- Stockbridge, GA, USA
Search CarComplaints.com for these popular complaint phrases...
Eps controller unit need to be replaced. Power steering light comes on and steering is hard. If turn vehicle off than back on again, light goes away and steering is back to normal
At 70,000 miles my "vsa alert" and "check steering alert" has been flashing on my dashboard. Honda service "claims they never saw such a complaint" but last week Honda motor corporation issued a recall to fix this issue on 130,000 Honda vehicles for this same problem. The fix could run over $2,000. This alert flashes and beeps, annoyingly, while auto is stationary and moving, it flashes constantly now for the last 7,000.
Check power steering warning indicator displays on dash, would go away and come back, steering loss during driving. Immediately took the car to the dealer and they charged $130 to diagnose that the problem was due to faulty software.this is a safety issue and all Civic should receive the software updated as a part of a recall and not make the owner pay to fix buggy software.
My 16 year old daughter was driving the car at 45 mph and the power steering system warning light came on and she lost steering control. She pulled over turned off the car and sat for 15 minutes. Then turned the car back on and it worked she drove the car for another 5 minutes and it did the same thing to her again. If she would have been in a curve when this happen she would not have been strong enough turn the car and an accident could have occured
I have lost power steering twice in the past week. Both times I was driving 65 mph on the interstate and the "check power steering" light came on and power steering was gone. After the first time it happened, I took to the dealership and they replaced the rack and pinion and said the control unit was working okay. The next time I drive my car after it being fixed, I lose power steering again on the interstate. However, when I turned my car off and turned it on again, the light went away and it was fine. Taking it to the dealership again to be checked.
The electronic power steering failed while operating the vehicle. This failure caused the steering wheel to become very difficult to move causing me to stop the car abrubetly. Luckily I wasn`T hit and there was no damage. I have been driving for nearly 37 years and never experienced anything like it. I have looked on line and found that this is not an isolated incident. Other owners of 2012 Honda Civics have complained about the same type of failures. Thank you for your time and taking my complaint.
My Honda Civic 2012 is having exact same problem covered under a "Honda service bullitin 14-058". the "check power steering alert" appears at various times and goes off at various times (while not losing power steering assist, so far). Honda dealer suggests servicing when car actually loses steering power.
Driving back home from work, check power steering light came on. Difficult to drive home. Next day I started my car, the check engine light is not displaying.
I left the house to pick up my daughter from daycare. Left the house to the daycare and everything was fine. When I left the daycare, started the car everything was good until I went to turn the wheel to get onto the main road and I received the warning light on the dash that said "check power steering system". needless to say, my power steering was gone. I backed up, with turning the wheel hard, and turned the car off hoping it was fluke. Turned the car back on and same issue. Since I don't live too far from the daycare, I did drive home with my daughter in the car. Pulled in driveway and turned car off and on a few times and still an issue. Drove to local maintenance shop to investigate- they didn't get to it until next day.....no issues when they started the car! appears others have had this same issue. I may take to local Honda dealer for further diagnosis if issue persists, but I don't want power steering to go on the middle of the highway when hitting 65 miles / hour! believe this is a safety issue for Honda to investigate.
Started car in morning and a light came on to "check power steering system". brought car in to be checked and powers steering rack of pinion is missing a piece (was either never in place or fell out). Honda dealership unwilling to cover any cost because the car was no longer under warranty.
The contact owns a 2012 Honda Civic. While the contact's daughter was driving 50 mph, the steering wheel seized and the power steering warning indicator illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with a power steering and electrical failure. The contact was informed that the power steering column needed replacement. The contact stated that the vehicle was not repaired due to cost and believed there should be a recall. The Honda manufacturer and local dealer (millennium Honda, 286 N franklin St, hempstead, NY 11550, (516) 481-2800) were contacted and informed the contact of no open recalls. The approximate failure mileage was 30,000.
I was driving on highway yesterday with 2 of my toddler kids in my Honda. Suddenly the power steering light turned on and immediately the steering became extremely difficult to turn and like dead. I was very scared and try to slow down. But it is still very extreme difficult to turn. I turned on the double flashing light and slowed moved to the nearby gas station and asked my insurance to tow my car to dealer. I am 20weeks pregnant so I have 3 children in the car. The second day the dealer checked everything but told me they cannot find any problem with it. I found a lot of complaint filed online with 2012 Honda Civic and there is a recall with certain 2012 Honda Civic that was made late that year. I called Honda Inc and checked my VIN, I was informed there is no recall on my car. I explained this is very similar to other cases they made recall on about the steering system and this is very likely due to their manufacture mistake as I have been driving this car without any issue in 5 years and no any accident or injury. They say there is nothing they can do. The car dealer also inform me there is nothing they can do but have me drive carefully and they told me this can happen again!!!. I am pregnant and have 2 little children I sent to school with daily. I cannot have this happen again in a tragic accident.!!!
The brakes have failed on this car twice. We were fortunate that both times were in a parking lot and my daughter was able to stop the car with the emergency brake. At the same time the brakes went out the power steering went out as well and she had great difficulty turning the car as well as stopping it. The vehicle was stationary at the time, she was attempting to back out of a parking place one time and the second time was able to let the car roll forward in to an empty parking spot where she pulled the emergency brake.
I started my packed car but realized that the steering was so stiff/hard that L could not steer it, after which it produced a sharp sound and L lost control over the car.I pumped my foot breaks but to avail, I managed and got to a neighbor driveway where I put it on pack and raise the hand breaks.I had a warning message saying that L should check power steering system.I tolled the car to a mechanics and the guy told me that he didnot not see any problem.while on the driveway, I started the car again but it will moving on it own, so L had three people who came and pushed from behind in order for me to pack it straight. I almost the hit the lady's car on her driveway.my car is still with the mechanic.
Recently the electric power steering system indicator started to turn on while driving in the street, which stayed on (including in highway) until the engine was turned off. This happened twice without noticeable problems for the steering wheel. Last week, the indicator turned on again along with a message "check the power steering system" while driving in the local way, and at the same time the steering wheel was stiff and unable to make any turn. To get rid of this problem, I had to turn off and on the engine repeatedly. This problem happened twice. I checked the fuse for eps (electronic power steering), which looked fine. I called several auto service shops and they said this problem is weird and they were unable to help. Although the car is still drivable, I'm very worried about its safety in driving, especially in high speeds. I bought this car as an used one from a dealer 3 years ago. All warranties have expired. Currently there are no open safety recalls.
A D V E R T I S E M E N T S
- Cranbury, NJ, USA