This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owned a 2016 Honda Civic. The contact stated that while the vehicle was parked unattended, it caught fire. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The fire department extinguished the fire. The vehicle was towed to a tow lot. There were no reported injuries. A police report was filed. The air bags did not deploy. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 63,000. The contact stated that the failure was related to NHTSA Campaign Number 16V074000 (Engine and Engine Cooling).?
My infotainment system has been malfunctioning for roughly 4 year now. I bought my 2016 Honda Civic Touring in 2019 from Hagerstown Kia in Hagerstown Maryland. Several months after I purchased the car, my infotainment randomly does things on its own like back out of navigation apps and return to Home Screen or randomly turn on the blind spot camera. This is a major safety concern for me and other drivers because I have to fool with the infotainment system for several minutes so that I can go back to my navigation screen and know where to go and also be able to control the car-??s temperature. This malfunction is very distracting therefore causing potential harm to me or other drivers. I see that there is an ongoing class lawsuit for this exact issue -??Constance Chiulli v. American Honda Motor Co. Inc., et al.,Case No. 3:22-Cv-06225 in the U.S. District Court for the Northern District of California.-?? Next time this malfunction occurs, I will take a video and I can provide that as proof to validate my case
After numerous statements regarding issues with the A/C units, it appears there-??s an additional item that should be added to the list of recall/extended warranty issues for Honda. The evaporator is now an additional item that is an issue amongst numerous consumers. I-??ve had an issue with the evaporator and have been charged a hefty amount for labor by the dealership stating this was the issue. I was not allowed to replace my compressor/condenser, which is strange that those work just fine even with a recall, but suddenly an entirely different part was not working that-??s not under warranty. I left the dealership extremely frustrated to be sold a car with faulty equipment that is being called out online and Honda does not show any proactive measures.
- Anaheim, CA, USA
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My 2016 Honda civic has been having air conditioning issues and this should be repaired by the manufacturer. The issue is with Evaporator Core and the condenser. The Honda dealership inspected the car and made the determination; however, he says that there have not been any recalls issued by Honda for the Evaporator Core. We live in Arizona and it is dangerous to drive a car without a working air conditioner. Please help fix this as I am sure there are a lot more other owners who are having similar A/C issues!
Air conditioner in my 2016 Honda Civic has never worked. Condenser or compressor needs to be replaced continues to leak throughout system and is defective. Emergency Brake malfunction does not work and poses as a safety issue. Left head lamp doesn-??t work due to excessive heat exposure in Nevada.
Air conditioning compressor and condenser leaking which caused the evaporator to fail. Honda refuses to fix evaporator due to faulty A/C system leaking.
The inside door handle on my car has become unusable two times in the past 2 years. This is a danger because, in case of an emergency, the door would not be able to be opened by the passenger.
Purchased this vehicle new in 2016. The AC system has never worked properly. A few years ago parts were given the extended warranty. I had it fixed at an authorized Honda dealer, it blew cold air for about 2 weeks and then died agin. I had it fixed again, was told parts were defective in the first repair and it worked for 1 summer. Now this summer it is not blowing cold air once again and again I got another warranty extension in the mail. This time at Honda it-??s a different part in the AC and of course it isn-??t covered. So for a quick $3000 it can be fixed. This is my 9th Honda/Acura vehicle and I have never had such a unreliable car. Very disappointed with the -??new-?? Honda.
2016 Honda Civic AC system is not working and has not been working for awhile. There are 2 warranty extensions issued for this vehicle's AC system, one for the condenser and one for the compressor. Honda has diagnosed the problem as being the evaporator, which I have been quoted everywhere from $1800 - $3000 to have fixed. The general consensus from mechanics that have dealt with these models (I have seen many different mechanics, 3rd party and dealership), is that the entire AC system is riddled with manufacturing defects, the condenser and compressor issues likely caused the evaporator malfunction, and will likely have to be recalled at some point. That is obviously slowly happening with the existing warranty extensions, however I am still being forced to pay nearly $2k for working AC despite public knowledge of a manufacturing error dealing with these AC systems. Honda refuses to acknowledge the evaporator issue was caused by the other failing components by not extending the warranty to the whole AC system. When I refused service for the evaporator since it was not covered, I was told the compressor shaft seal leak that IS covered under the warranty extension could not be fixed either. The reasoning was that the compressor could not be fixed alone without fixing the evaporator due to "safety concerns". Essentially admitting that the whole system fails if one of those 3 parts is faulty. So even though that is the case, I still have to pay out of pocket for the manufacturers mistake. Unbelievable and clearly an extremely common occurrence as there was an active class action lawsuit for the AC systems of this model (Andre Wong v. American Honda Motor Co. Inc., et al., Case No. 2:19-cv-10537) and Lemon Law documentation of the issue as well. Please hold Honda responsible and force them to issue an all encompassing AC Recall/warranty extension so that myself and many others do not have to choose between a very expensive repair or passing out on the road from the heat
The inside of the car smells like coolant and the air is making the front dashboard foggy. One area of the Central ac is blowing cooler than the other.
The air conditioning system is a failure. First my condenser went out and they replaced it with the extended warranty they provided. Now my evaporator is leaking and they do not have an extended warranty on it. Cost to replace is $2,100. This is a safety concern in California because of the smog. I could no longer keep my windows up when driving because of the heat and a/c not working.
The rearview camera image may not appear. This does not happen constantly, but it will happen from time to time when reversing. Sometimes the problem will not correct itself until the vehicle is restarted. I did not know that a safety recall might be needed until I just saw the recall for the same issue in the Honda Pilots
When a phone is placed in the designated spot on the center console under the radio, it will fly backward upon acceleration. It has caused my phone to fly backward and unstrap my seatbelt while pulling onto a busy highway. I am not the only person this has happened to. This is a design flaw. The area beneath the radio where you are supposed to place your phone is not secure enough to hold an average size phone and poses a serious risk as the center console is taller than the driver's seat. It has undone my seatbelt on more than one occasion. I would likely have been ejected from the car if someone would havce hit me while this this occurred. Please recall these vehicles to fix this design flaw. It is extremely dangerous.
The A/C hasn't fully worked since car was purchased in 2016. Driver side blows hot air and passenger side cool (not cold) air in summer and in winter/cold months it stays warm on driver side and cool (doesn't get warm enough) on passenger side. Car has been taken to dealership and issue has still not been fixed. No recall by Honda regarding this issue, but lots of forums and complaints online about the same issue. Car was not used for more than 3 months of summer heat last year after being "fixed" and once the hot weather started this year it is back to 100+ degrees inside the car with no A/C cooling the car. Even set to Lo, fan at full speed, parked inside garage for a day, and started in the morning, the air blows hot. Having to drive in a hot car is a heat stroke/exhaustion waiting to happen and a hazard to be on the road.
I have had multiple problems with the vehicles air conditioning system leaking and adding harmful HFC chemicals to the atmosphere and making driving uncomfortable on warm days. There are known issues with Honda years 2016-2018 air conditioning systems and they should be fixing these problems under warranty or recalls. My first issue of the A/C blowing warm air was 8/10/2021 and cars mileage was 49,760 miles. I brought it into a Honda dealer and they stated they found high side and low side O rings leaking. They replaced them, recharged system and charged me $425. The next issue with blowing warm air was May 2023 and 56,311 miles. I brought the vehicle to an independent repair garage. They found a leak in the evaporator and a defective expansion valve. They replaced the evaporator core and expansion valve. This cost me another $2008.43. These year 2016-2018, Honda's have many issues with the air conditioning system and all major components compressor, condenser, evaporator and the expensive refrigerant should be covered under warranty for these system leaks in multiple components. I understand Honda has a 10 year warranty extension on the A/C condenser. Honda needs to step up and take responsibility and fix all of the issues with the air conditioning systems and quit adding all these refrigerants to the atmosphere.
The A/C began to take longer and longer to cool the car. After not driving the car for a year due to illness, I drove it again and the A/C blew nothing but hot air. After an initial Google search I discovered Honda had extended a warranty to 10 years for defective A/C condensers. However, I cannot find a recall for this repair anywhere. I've taken the car to a mechanic and was quoted a price of $1200 repair the condenser.
All engine lights flashed while driving, check engine light remained on after all others went off, emission system warning keeps prompting attention, and car just slowed to only 8 mph as I was driving down the road. Available for inspection any day. I had my 7 month old child in the backseat and almost got slammed in the back while going down the road as my car slowed abruptly as I was driving. Nothing was wrong prior, and I took it to a service department when I went for my oil change, but it was going to be very costly to just hook up for diagnostic testing. Car ran at normal speed after this incident, but engine sounds louder and rougher and check engine light and warnings are still present.
A D V E R T I S E M E N T S
- Houston, TX, USA