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7.3

pretty bad
Typical Repair Cost:
$2,902.00
Average Mileage:
137,333 miles
Total Complaints:
3 complaints

Most Common Solutions:

  1. replace entire battery pack (2 reports)
  2. replace IMA battery (1 reports)
2004 Honda Civic Hybrid electrical problems

electrical problem

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2004 Honda Civic Hybrid Owner Comments

problem #3

Sep 232011

Civic Hybrid

  • CVT transmission
  • 114,000 miles

A D V E R T I S E M E N T S

The IMA battery is the hybrid portion of the vehicle that is "supposed to last the lifetime of a car" which FAILED. It made it horrible to drive, the IMA light came on and it took Honda a long time to figure this out. Only one dealership I took it too tried to help get Honda America to cover some of the cost. It was still 2 grand out of pocket. The 2004 is one of their first hybrids (I think they started in 2003) so this is not perfected. DO NOT TRY THIS CAR!

- , Seattle, WA, USA

problem #2

Jun 302012

Civic Hybrid

  • Manual transmission
  • 110,000 miles

letter sent July 13 - no response from Honda or the dealer

American Honda Motor Co., Inc. Honda Automobile Customer Service 1919 Torrance Boulevard Mail Stop: 500 - 2N - 7A Torrance, CA 90501-2746

Dear Customer Service

I am until last week the proud owner of a 2004 Civic Hybrid with 114,000 miles. Seventy percent of our driving is on highways. On June 30, I brought my car to Honda Frontenac to have an IMA warning light checked. The result was that they pulled up IMA codes P1435 and P1433 and said the car needs a new IMA battery at a cost of $4000. They also installed some updated software that was supposed to help but in fact it only reduced the gas millage. I left a message on the service manager’s answering machine at 11AM this morning but did not get a return call.

Until now I have been pleased with the car and with Honda. I realize that the warranty on the battery is 100,000 miles but I did not think that it meant that I would need a new one at 100,000 miles. $4000 is the cost of a new gas engine on many cars and if one needed a new engine every 100,000 miles they would not by that car. I feel the same about this one especially when it is my understanding that this is not an unusual occurrence with the 2004 Honda Civic Hybrid.

Before July 19, I would like to know what Honda is prepared to do either replace the battery which is clearly not up to Honda standards or at least replace it at a cost competitive with reputable hybrid service center. I can get a lithium replacement battery for $1900 plus $300 for installation from a very reputable service center in Cincinnati.

Hopefully we can come to some satisfactory agreement. However, should we not come to an understanding I think that I have an obligation to publicize the problem with Honda Civic Hybrids as well as what seems to be an unreasonable amount that the dealer wants to charge for replacing a defective battery. I do not know what the actual cost of the battery is to Honda but I do know that the labor installation is less the 2hrs which leads me to believe that the cost to Honda is more like $2000 rather than $4000.

I have sung Honda’s praises for the last ten years and although I am not sure of what this positive publicity has done for sales, I do know that negative publicity about the battery would not help.

Sincerely,

Myles McCabe

- , St. Louis, MO, USA

problem #1

Jul 092012

Civic Hybrid 1.3L

  • Manual transmission
  • 188,000 miles

This is the second IMA battery replacement in 8 years. The first replacement was in 2008, which was covered by warranty. You would think that Honda would give a much better warranty on these since they don't seem to last long. Also, the cost to replace these IMA batteries is outrageous.........$2835. Originally, the cost quoted me by the dealer was $1804.

One of the reasons that I purchased the Hybrid was because of the savings that I was told that I would receive in fuel. I was also told that it would only cost about $150 to replace the battery pack......so much for that. Obviously I was misinformed. Savings, NO WAY. If anything, this has turned out to be a fiasco and an expensive one at that. If I were thinking about purchasing another hybrid, forget it, especially a Honda.

- , Victorville, CA, USA

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