This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
In 2004 I purchased a 2004 Civic hybrid. In 2011 the imf battery needed to be replaced. Now 4 years later the battery needs to be replaced again. The car is like new because I took such good care of it. It has under 70,000 miles on it. Honda has extended the warranty to 11 years for that battery. Since this car is a 2004 Honda will do nothing to help with the replacement of the 4 year old battery. They have quoted a price of $2800 to replace the battery which is about the book value of the car. My car has been supporting a young woman, who is pregnant and was using my car to go to work so she would be able to provide for herself and her child. On her 21st birthday I gave her the car. Within days the imf light came on and today the car stopped running. Now she is without transportation to get to work and earn money to support herself and her soon to be born baby. I gave her the car because it was supposed to be a dependable, well cared for, means of transportation.
I bought a 2004 Honda Civic hybrid from efficiency motor cars on 5 May 2013, paying $4600 up front and the final $200 less than a month later. The car has had problems (starting problems, battery replaced twice, wrong wheel size when bought, broken wheel stud, short in the electrical system that's been hard to find and finally the cars wheel rolled off the car when I was leaving arrest area) since I bought it. There hasn't been a straight month where the car has been reliable I ran into problems this week when attempting to get the car insured. Every insurance company that I applied to will not insure my car because of a salvage/rebuilt title of which I was previously unaware. I have not received the title, though I have asked efficiency motor cars for it several times. After becoming frustrated with efficiency motor cars, I made an attempt at getting the car's title myself from the department of driver services. When inquiring about my car"S title I discovered the title was being held by the dds because efficiency motor cars had reported the wrong odometer reading. The former reading being 159, xxx from the previous title holder and 148, 074 when sold to me. (maybe a fraudulent roll back") this is also how I discovered the car had previously been salvaged, which was not disclosed to me. So, when I finally get my title, the title will be salvage/rebuilt.
- Dalton, GA, USA
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- Kaneohe, HI, USA