This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Takata recall earlier this year, I received a notice concerning the takata airbag recall for my 2012 Honda Fit. I followed the directions on the recall and contacted my dealer (bella auto international, in puerto rico) to process the recall. I am filing this complaint because, pursuant to the terms of the letter I was sent, I do not believe the dealer has fixed the problem in a "reasonable period of time, " which the letter defines as 60 days from the day I first contacted the dealer. I estimate that it has been more than 100 days since I contacted the dealer. My patience has run out. Although I diligently turn the car on every so often, I have not been able to drive it around to ensure the car does not get damaged by sitting for an extended period. Further, my registration sticker will expire in August, and I have not been able to take the car for an inspection. The rental car the dealer provided has an unpleasant smell, and the brakes are squeaky and shudder. Although my wife has called the dealer almost every week to check the status (the car is hers), the dealer has just responded with delay tactics. Further, when we handed the car to the dealer, the person who attended us made an odd comment. We were told that the dealer was replacing the airbags in the luxury brand vehicles first (e.g. Acura, etc), and that our budget brand vehicles would be attended to last. I am not sure if this is true, but it certainly warrants investigation. Lastly, the week before we handed the car to the dealer, we had taken the car in due to a check-engine light. The diagnosis was that something regarding the fuel cap or valve was damaged, and that it required a $140 part to replace. We placed the order on the part that week. Incredibly, the part has not yet arrived. Please let me know if you need any more information.
To whom it may concern I am writing to you because I have been waiting to get my airbags replaced I understand it is in high demand and can take some time but what is not acceptable is the terrible service I have been dealing with. Not only am I required to take time off to work to go to the dealership ( moss bros moreno valley ca) I am receiving the worst service. I have spoke to the service manager who seems to really not care about the service his employees are giving. I was told several times next next next week its getting to a point where I am not comfortable going to this dealership I really didn't want to file a complain because I am afraid they will be notified and damage my vehicle I recently had my father pass away so I am dealing with allot the last thing I need is this problem with the dealership I would like someone to contact me with another option to fixing my car and so I can go more in to detail about this issue. I also feel uncomfortable as I was almost being forced into driving my vehicle to the dealership when I signed a form saying I wouldn't drive it and I told him I wasn't comfortable he kept trying to get me to drive it and I told him no I wasn't going to until he would give me a document saying he would cover he than said he would call me back and never did.
The contact owns a 2012 Honda Fit. The contact received notification of NHTSA campaign number: 16V061000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Updated 09/30/16 updated 03/16/178.
Takata recall. The contact owns a 2012 Honda Fit. The contact received notification of NHTSA campaign number: 16V061000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2012 Honda Fit. The contact received notification of NHTSA campaign number: 16V061000 (air bags); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that the air bag warning light illuminated. The approximate failure mileage was 66,000. The manufacturer was not made aware of the failure. VIN tool confirms parts not available.
- Fairfield, CA, USA
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Takata recall. The contact owns a 2012 Honda Fit. The contact received notification of NHTSA campaign number: 16V061000 (air bags); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall - Honda is not able to remedy the defect in a reasonable amount of time. I was originally told about it on March 4, 2016 when I took my car in to be serviced and was told they would call when parts were available, probably early summer. On June 15,2016 I called to schedule the fix even though they had not contacted me yet. I was told parts are still not available. Today, August 9, 2016 I called to follow up and was again told parts are not available and they do not know when they will be available and they can not give me any more help. I asked if I should contact NHTSA and was told yes. Honda is not being pro-active or helpful - just irresponsible with peoples lives.
Takata recall. The contact owns a 2012 Honda Fit. The contact received notification of NHTSA campaign number: 16V061000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The contact was unable to determine when the vehicle would be repaired. The manufacturer could not provide an estimated date for when the vehicle would receive the recall repair. The contact was not experiencing a failure. VIN tool confirms parts not available. Vehicle repaired 10/13/16. Updated 10/28/16 updated 11/03/16.
Takata recall. The contact owns a 2012 Honda Fit. The contact received notification of NHTSA campaign number: 16V061000 (air bags); however, the parts for the recall were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2012 Honda Fit. The contact stated that the vehicle had no air bags. The contact stated that the dealer had her sign a document that there were no air bags in the vehicle. The passenger side air bag warning light indicated that the vehicle was off. The contact received notification of NHTSA campaign number: 16V061000 (air bags). The manufacturer was notified of the failure. The contact stated that neither the dealer nor the manufacturer assisted in getting the vehicle repaired. The contact inquired about a loaner vehicle, but had not received a response from Honda. The failure mileage was 28,652. VIN tool confirms parts not available.
Takata airbags received notification have contacted port charlotte Honda where I purchased the Fit 3 times but they do not have the parts and am told to keep calling back which I do. I was told to park the car and they would give me a loaner but I would have to get insurance on the loaner. I feel it is their defective car which I purchased in good faith and they should cover the insurance. Also stop putting my family in danger - repair the car -and stop trying to purchase it bac. I am not interested in selling.
Supplemental restraint system indicator (SRS) sensor is lit on dashboard of my 2012 Honda Fit and will not go off. I purchased this car brand new in June 2012. Has been on constantly while driving since May 25, 2016. Today is May 30, 2016. After researching this problem, I discovered I am not alone as many other Honda owners have reported experiencing this exact same problem. Owners manual says that the SRS light means there is a problem ranging from seat belt buckle tension to the side and curtain airbags harness restraints. Research also states that air bags will not activate during accidents while this SRS is lit. Something Honda left out of owners manual. Another problem I read reports about from other Honda owners, after having their SRS light checked by a Honda dealer, was this could mean a defective occupant position sensor and is very costly to replace. Also found during research that there is a campaign against Honda for the recall of the defective occupant position sensor. Don"T know if this SRS light problem has anything to do with the current takata airbag recall, but would be very interested to know if there was a link. I will be taking my car to the Honda dealer where purchased asap to have my SRS light problem checked. In the meantime I certainly hope no one runs into me.
The contact owns a 2012 Honda Fit. While driving 40 mph, the brakes failed and the contact rear ended the preceding vehicle. The air bags failed to deploy. The contact sustained left leg injuries that required medical attention. A police report was filed. The vehicle was towed to a collision lot where it was repaired for the damage. The contact received notification of NHTSA campaign number: 16V061000 (air bags). The manufacturer was not notified of the failure. The approximate failure mileage was 64,970.
Takata recall ithaca carshare is a small non-profit organization serving 1,400 community members with 25 vehicles available for self-serve reservations on a 24/7 basis. Six of these vehicles are Honda Fits affected by the takata recall. For the safety of our members and liability purposes, we removed these vehicles from service on April 4, 2016. We have spoken with both our local Honda dealer and Honda corporate multiple times, and thus far both have refused to provide any compensation for the loss of revenue caused by these vehicles being unsafe to drive. Each vehicle requires installation of specialty hardware for our use, so substitute vehicles provided by Honda (which have not been offered) are not an option for us. As each day goes by, we lose $250-300 in revenue, so as of this writing we have lost over $3,000. As a small non-profit, this recall has a huge effect on our budget. We expect that our losses will total at least $10,000, if not more. Failure of Honda to provide compensation for this loss is both inconvenient and unacceptable. We continue to seek compensation for this loss and request any assistance you may offer on our behalf.
Takata recall: My family's 2012 Honda Fit was driven by our 16 year old son. Honda is refusing to provide a loaner vehicle that our son can drive while the Honda Fit is out of commission while Honda produces new airbags. I am attaching the emails I have sent to Honda in which I have proposed various ways in which Honda can provide a loaner vehicle for my son. The impact of Honda's policy is even harder on families whose sole vehicle is a recalled Honda. For those families, Honda's polic leaves those teenagers without any car to drive at all after their family's car has been turned over to Honda for repairs to the airbags.
Takata recall. According to a message retrieved from Honda online dated 5/22/15, our car isn't safe to drive. According to that same message and a recall letter mailed to us from Honda in March, 2016, the dealer will provide a rental car until the airbags are fixed. I called the dealer and they have no rental cars available and they couldn't tell me when they would be able to provide one. I called Honda's customer servicer and they said they couldn't help secure a rental car but a case worker would contact me in about a week. They've had nearly a year from their online admission in May 2015 to March 2016 to take care of this hugely important safety issue working with their dealers to provide sufficient loaner vehicles. We have one car and we're now afraid to use it.
Takata recall. The contact owns a 2012 Honda Fit. The contact received notification of NHTSA campaign number: 16V061000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.
A D V E R T I S E M E N T S
- San Juan, PR, USA