This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Takata recall- I was involved in an accident, where I rear ended another vehicle and my vehicle was deemed totaled, but my airbags "failed to deploy", therefore it is obvious that they are faulty and this was not a good experience, please can you help me because my vehicle is not in your list of "recalls" and why not if this occurred to me"?"
Recieved 2 recall notices, one in Feb 2016 (driver side), the 2nd in July 2016 (passenger side). The 2nd notice stated to avoid placing persons in the passenger seat. Contacted our local dealer late July - at our request they supplied a rental car pending receipt of repair parts. I have now been contacted that repair parts for the driver side only have been received, and that Honda will not cover the replacement car once driver side is repaired, with no firm eta on parts for the passenger side. I contacted american Honda to open a case but was told not to expect to hear back from anyone anytime soon. So I will be expected to continue driving a car with defective passenger side airbags, and the band-aid solution is to not have full use of my vehicle for an indeterminate period of time.
- Laguna Hills, CA, USA
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- New York, NY, USA