This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My complaint is about my car I had an accident on September 26, 2018, in binghamton NY. My airbag was deployed, the seatbelt was damage, and also the front bumper. After I had the accident I received a recall paper and when I verified the number I found I had a recall. I called and talked to them, I also send the first complaint. They sent me an application I filled it out and sent it back. When I call they said to me they still working on it. I recently received another recall paper I called just to be inform about everything. * (recall related incident)
I was driving my car in September and I hit my break to stop my car.at that time, my break did not work. I finally hit another car and my airbag deployed and exploded. That was happening upfront dickinson town binghamton NY 13905. I had repport from the police. The recall number I received from NHTSA is 18V-661.
The inflators were replaced 3/24/16 and 7/29/16. On 7/5/17 my son was hit by a man running a red light. To make a long story short, my son suffered numerous injuries including being knocked out by the airbag and continues to suffer from the concussion - I know the old airbag/inflator would have been worse. Also, the seatbelt bruised his chest and the doctor thought he had heart damage. Echocardiogram showed everything was fine - just bad chest bruise. My concern is that even though the inflators were replaced they, the airbag/inflator, still caused damage. 14 months later and still having issues with tbi. My son is 5'11" and sits as far back as possible when he drove the car. I'm sending 2 pictures so you can see that the car was destroyed. This is just an fyi.
I was in a very minor accident on 12/6/14 at approximately 6:00 pm in austin, tx (on loop 1 near fm 2222). I rear ended another vehicle. The airbags did not deploy because I was not going fast enough (I guess). However, the computer indicated the air bags were disabled. Additionally, the driver's side seat belt was locked making it inoperable. Although the car was drivable, the inoperable airbags and seat belt made the car extremely unsafe to drive. Being that it was Saturday evening, I had no choice but to drive it. I am very upset that Honda put me in this situation. According to other Honda owners who have had minor front end collisions, this is the standard car response. This needs to be rectified. It is not only a racket that forces Honda owners to take their cars to the dealership, it also jeopardizes our safety.
While braking hard to avoid impacting vehicle stopped on highway seat belts locked up and now will not release. Honda diagnostic incorrectly states SRS system was triggered by impact - car sustained no damage. Recommendation is to replace front seat belts at $345.62 each and SRS control unit at $680.42, plus labor. American Honda customer service states that the seat belt system performed as it should. It is logical for passive restraints, like air bags, to work only once, but illogical for seat belts to fail after one use. Apparently Honda considers seat belts that works once a success. In fact this active restraint system failed after one use, leaving Honda drivers unable to obey the law and buckle up while driving before they pay $1500+ for avoiding a collision!
A D V E R T I S E M E N T S
- Endicott, NY, USA