This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
On October 5, 2015 I was hit by a vehicle as I was driving on a city street to get home. I was driving at at the speed limit of 35 mph. My air bags deployed and exploded. My front passenger and I were hurt as a result of the explosion for a few weeks after the accident. My breathing complications were from the powder in the air bags that exploded in my face. My front passenger had a fractured to the area the air bag exploded alone with the powder that was inhaled from the air bags.
The contact owns a 2003 Honda Odyssey. The contact received notification of NHTSA campaign number: 15V045000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2003 Honda Odyssey. The contact received notification of NHTSA campaign number: 15V045000 (air bags) however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.
2003 Honda Odyssey. Consumer writes in regards to replacement parts not available to complete several recall notices. The consumer stated Honda needs to address the air bag recall.
The contact owns a 2003 Honda Odyssey. The contact received notification of NHTSA campaign number: 15V045000 (air bags) however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.
- Riverside, CA, USA
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Honda has been trying to fix the 4 recall problems on four different repair attempts since March of 2015, all regarding the air bag recalls. They are still not fixed and there is still an open recall on my vehicle. My vehicle is still at Honda of corona. I have had 4 different loaner cars and still have a loaner because of Honda not having the parts to repair mine. Honda customer service at corona and riverside are deplorable. I have had the police involved in one incident in riverside and was told sorry I need to take my defective vehicle to another dealer. "because they have the right to refuse service to anyone they want to". I was told by [xxx] the service manager at Honda of corona that repairing my recalled vehicle was out of their "graciousness" and that repairing these airbag recalls was a courtesy and not a requirement. I know better than what he told me and also did my research into this. Honda is trying their best to get out of repairing these recalls. Probably because they are losing money due to the fact that they do not have the replacement parts and cannot handle a recall of this magnitude. I was also told by [xxx] at riverside Honda that since I was not the original buyer of the car, that I did not have priority repair since I was not likely to be a Honda customer in the future. You bet I will not be. They have had no respect or help to me in trying to rectify this airbag issue. Honda needs to be investigated before more people are killed or maimed by their cars. Thank you for your time. ----[xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
SRS unit is not functioning. We have a letter that states that Honda will replace the SRS unit by mid summer 2015. Neither our dealer nor Honda knows when the parts will be available. It is well past mid summer. Dash light stays on regardless of vehicle being stationary or in motion. The repair needs to include the SRS unit and the dash light.
The contact owns a 2003 Honda Odyssey. The contact received notification of NHTSA campaign number: 15V320000 (air bags), however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2003 Honda Odyssey. When the vehicle was started, the supplemental restraint system warning light illuminated. The failure recurred constantly. The contact received a notification of NHTSA campaign number: 15V045000 (air bags) however, the recall part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The approximate failure mileage was 124,000.
The contact owns a 2003 Honda Odyssey. The contact received notification of NHTSA campaign number: 15V045000 (air bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2003 Honda Odyssey. The contact received notification of NHTSA campaign number: 15V045000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2003 Honda Odyssey. The contact received notification of NHTSA campaign numbers: 15V320000 (air bags) and 15V045000 (air bags) and stated that the parts needed for the repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Mansfield motor group of mansfield, Ohio replaced a SRS unit on my Honda that was done so that Honda Corp. Could collect information off of this unit. When they brought this unit on line, there was was a passenger seat air bag / sensor alert and they wasn't able to clear this indication. They did some trouble shooting procedures to no avail. I was informed of this problem and was told that the sensor replacement would cost me app. $ 1000..00, in which I refused and told them to put back the old unit that had no issues concerning the that or any other sensor. This recall # 15-026, after calling Honda, was to gain information from an SRS recall #15-013 that has never been installed, or this is what I was led to believe, which mmg Honda told me that Honda had not figured out the problem as yet. I recieved the recall letter from Honda in March of 2015 for the NHTSA recall 15V -045 ---- service bulletin # 15-013.
Letter from congressman van hollen on behalf of constituent re 2003 Honda Odyssey (attn: Austin moore). The consumer referenced recall 15V045000. The consumer has not heard from Honda.
The contact owns a 2003 Honda Odyssey. The contact stated that the SRS and ECU lights remained illuminated when the vehicle was in motion. The contact received notification of NHTSA campaign number: 15V045000 (air bags) and stated that the parts needed for the repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the repair. The manufacture was made aware of the failure. The failure mileage was 124,000.
The contact owns a 2003 Honda Odyssey. The contact received notification of NHTSA campaign number: 15V32000 (air bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2003 Honda Odyssey. The contact received notification of nhsta campaign number: 15V045000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. MA 10/5
The contact owns a 2003 Honda Odyssey. The contact received notification of NHTSA campaign numbers: 15V045000 (air bags) and 14V349000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
The contact owns a 2003 Honda Odyssey. The contact received a recall notification for NHTSA campaign number: 15V045000 (air bags) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
On Friday, May 29, 2015, the airbags on our 2003 Honda Odyssey deployed without accident or apparent cause while driving approximately fifteen (15) miles per hour on a residential street. The physical impact of the side airbags deployment caused bleeding, severe scrapes and contusions to my wife's (the driver's) left arm. Although very traumatic and painful, we consider this a very fortunate outcome given that this inadvertent deployment could have easily caused more severe injuries or even death had it occurred: (1) at a higher rate of speed or in crowded traffic conditions or (2) had the airbags deployed with excessive internal pressure causing their inflators to rupture. This vehicle is currently under two separate NHTSA recalls: (1)15V-045 (mfr campaign id JN6) (inadvertent deployment) (2)14V-351 (mfr campaign id JH0) (potential rupture) it is important to note that we had done everything within our power to avoid being harmed by the known defects in this vehicle by bringing it to our local Honda dealer on 6/9/14 and 11/18/14 for completion of earlier recalls, 13-088 and 14-040, respectively. Following the deployment, we received an offer from american Honda to repair the SRS system and to pay for a rental car, but we were disappointed that they insisted that we appear at the dealer to sign a complete waiver before making these repairs, that the offer to replace the SRS electronic control unit recalled under 15V-045 was to be done with a device still subject to recall and which has already proven inadequate to prevent injury and a complete denial of compensation for the injuries suffered by my wife and other damages. There should never have been a request to sign any waiver associated with completion of these repairs and ahm should rightfully have taken a stance that would have compensated us for all damages associated with this incident.
A D V E R T I S E M E N T S
- Anaheim, CA, USA