This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I purchased a 2005 Honda Odyssey touring model in August 2005. Within days, I began to have problems with a grinding noise in the front brakes when making a hard stop or stopping on a downward slope. I have addressed the issue on multiple occasions with the dealer. Initially, I was told that the brake pads were faulty and would be replaced. After they were replaced, the problem started again. Next the dealer told me there was gravel in the pad. The last time I went in, they claimed they could not duplicate the problem and there was nothing they could do for me. I asked them how many other complaints they had on this issue and I did not get a response. The manager became hostile and was extremely rude. Everytime I take it in, I am told that there is nothing wrong but mysteriously, the brakes are better for a period of time. I feel as if I paid $37,000 for a vehicle that may not even be safe. Honda must be made to do something about this problem. I have resolved to trade the vehicle in and buy another brand as the dealer refuses to help and has resorted to being down right hostile about the situation.
: the contact stated while driving 30 mph on normal road conditions, the front of the vehicle shook when the brakes were applied. No warning signal illuminated. The vehicle was taken to the dealership who determined the front wheel pads were worn out and the two front rotors were machined. After 4000 miles, the problem recurred and the dealership determined the front wheels brake pads were worn out and replaced them again. The problem persisted and the front shaking was noticed nine times. The manufacturer was contacted who opened a case with the commitment of calling back promptly which has not happened. There was a wind noise coming from the windshield and the left sliding door. The rear seat belt was ripped. Updated 11/14/06.
: the contact stated while the brake pedal was depressed, there was a growl and intermittent vibration. The dealership alerted the contact that the manufacturer is trying to design a better brake pad. There is also a heavy vibration while the economy load light is illuminated. The dealership has replaced the engine mounts, rotated and balanced the tires, but the problem persists.
Intermittent grinding noise from front and rear brakes, associated with delayed stopping and brake feeling "soft". dealer stated "gravel in brakes". unable to reproduce at dealers. Multiple trips to dealer and finally reproduced. Informed that was caused by faulty brake pads and Honda needed to develop improved pads. 9 months before dealer informed me that new pads were available, despite multiple calls and visits to the dealer. All four pads and rotors replaced. It feels like a new braking system.
- Okemos, MI, USA
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Grinding, pulsating hard to stop brakes at 8500 miles. Honda stated not a safety issue. Issue got worse and finally after 13 attempts through 2 dealers and their customer relations line, I filed with the better business bureau. It was deemed in the arbitration hearing that these brakes were indeed a safety issue. Poor brake pads which caused warped rotors are dangerous. Vehicle does not stop timely. Someone will get killed. Honda is well aware that there is a problem with the braking system on the 2005 and 2006 Odyssey (my parents have a 2006). When I first reported in April 05, Honda said they new of the problem, but continued to sell dangerous vehicles. Supposedly as of March 06 they have the new pads. It should be mandated that they notify every 05 & 06 Odyssey owner and advise them of the potential problem. Please make Honda do this because they won't on their own. According to Honda's own website "Honda genuine brake pads your Honda's ability to brake properly and reliably is obviously of the utmost importance for the safety of you and your passengers." They advertise that the vehicle is the safest, but it is a dangerous family vehicle. Does a family have to die before Honda does the right thing?
2005 Honda Odyssey: Groaning and grinding noise when breaking esp when driven for a long trip. Break stopping distance increase. Complained to Honda but Honda said its not a safety issue. When breaking and not stopping is not a safety issue please investigate.
: the contact stated while applying brake pressure at various speeds, there was a loud grinding noise. The vehicle was seen by the dealer. The dealer determined the problem with the brakes was not a safety related defect, but an ongoing issue the manufacturer attempted to redesign. The manufacturer has a newly redesigned brake pad, but it is only available for the newly manufactured vehicles therefore no repairs or corrections were made. Updated 03/17/06.
Right front brake makes a grinding noise when braking. Car is under warranty, but dealer refuses to remedy the issue as they are stating a remedy is being supplied by Honda without commitment as to when it will be addressed. This is a safety issue.
The contact stated the brakes made a bad noise. The noise become more frequent with time. The vehicle was taken to the dealership multiple times, and they determined it was causing grooves in the rotors. The noise came from the brake pads. However, the manufacturer has not redesigned the pads. The dealership stated the vehicle was safe to drive. The manufacturer told her to take the vehicle to another dealership for a second opinion. This has not been done.
A D V E R T I S E M E N T S
- Gray, GA, USA