6.0
fairly significantTypical Repair Cost:
no data
Average Mileage:
1,000 miles
Total Complaints:
1 complaints
Most common solutions:
- rotors were warped, had to be resurfaced (1 reports)
brakes problem
This problem may be covered under warranty. Ask your Honda dealer.
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A D V E R T I S E M E N T S
2009Jan 06
Odyssey EX-L
This was the first of the multiple problems with this new 2008 Honda Odyssey that we faced. The problem occurred even though we had less than a few hundred miles on the van. We had contacted the dealer/service dept and were told to wait till the 1000miles courtesy check for this.
We contacted Honda customer service, but the response was very poor at the best. They tried to tell me this is sometimes normal, then they gave a case # and said someone would contact me in 2 days. But never did I get a follow-up call from Honda customer service.
To make it worse, they don't have a Email customer service contact, probably don't want these complaints to be documented, rather have it on the phone and let it slide by.
I would never buy another Honda again, the vehicles might be good in general... but what good is it if you cannot get decent customer service. Reminds me of many companies in our country that have gone under ...not because of their product, but because of their abysmal customer service.
Gopal K.
Venice, FL, USA
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