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10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
60,582 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Honda Pilot suspension problems

suspension problem

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2010 Honda Pilot Owner Comments

problem #11

Jul 112016

Pilot

  • 119,000 miles

A D V E R T I S E M E N T S

The contact owns a 2010 Honda Pilot. The contact stated that the compliance bushings caused the vehicle to shake while driving. The vehicle was taken to the dealer where it was diagnosed that the compliance bushings needed to be replaced. The vehicle was not repaired. The failure mileage was 119,000.

- Marion, IA, USA

problem #10

Feb 172015

Pilot

  • 55,000 miles
Noticed thumping/rattling noises and vibrations when moving over any size bumps at all speeds (more noticeable at slow speeds. Also, when traveling at moderate to high speeds over a dip in the road, the front end bounced excessively. I took the car to the dealer and complained about the suspension: They said it was normal. The conditions continued and when I took it in for oil change (60,000 miles), I complained again about the suspension, and this time they said it was the compliance bushings ($1000 installed). I declined and took my car to a non-Honda repair shop and they said the problem was the front end struts. Note: Honda has not released either the struts or the compliance bushings to be made as after market products** so, you can only purchase these parts from Honda.**

- Downey, CA, USA

problem #9

May 212015

Pilot

  • 57,727 miles
2012 complained of steering wheel vibration excessive when breaking at hwy speed while under warranty. Dealer cut front rotors and replaced brakes. Brought car to dealer this week with same problem. They called to say the compliance bushings/lower control arms were bad. They replaced them, cut all 4 brake rotors and replaced brakes. There is a new part with new part # for compliance bushings. Asked for a zone rep to see. Dealer said no. Contacted jeff at Honda America who is a regional case mgr. People at the dealership told to me that this is a common with Pilot. Please look into this why would Honda pay to retool a part if it was no problem with the original!

- Springfield, NJ, USA

problem #8

Mar 022015

Pilot

  • 66,000 miles

A D V E R T I S E M E N T S

Recently has been giving rattling noises from under the passenger side frontwheel while going over bumps. Diagnosed by Honda dealer to be an issue with worn compliance bushings. Although vehicle under hondacare extended warranty, they would only cover replacement of the bushing. I have to bearcost of wheel alignment which is a consequence of the defective part from Honda. That is 118 dollars for wheel alignment. Drove the car out of the dealership and again hear the rattle over bumps. So having to go again to the dealership if they can diagnose the problem.

- East Meadow, NY, USA

problem #7

Jan 292015

Pilot

  • 80,000 miles
During regular maintenance for a 2010 Honda Pilot with 80350 miles, dealership informed customer that the front compliance bushings needed to be replaced. Vehicle is out of warranty and repairs will cost close to $1100 (compliance bushing, power steering flush, front sway bar replacement, brake fluid replacement, and 4 wheel tire alignment). Customer had not noticed any problems before taking car to the dealership. Customer had noticed while researching Honda compliance bushings on the internet an excessive amount of complaints for low mileage vehicles. Hard to believe that a company like Honda that preaches quality can have an excessive amount of suspension complaints on low mileage vehicles and have not addressed the problem with a voluntary recall. Saw at least 3 complaints on this site alone, just for the 2010 Pilot. Also appears to be a common problem on other models. Ridiculous, will not buy another Honda. Period.

- Greenville , NC, USA

problem #6

Dec 242014

Pilot 6-cyl

  • 90,000 miles
My wife was driving down the street and she was going to get into another lane she checked her mirrors and took a glance over her shoulder. When she looked back she noticed a car had stopped in the lane. She then slammed on her brakes in which at that time she said it felt that like the car was still pulling against her braking. After she hit the person in front of her pushing the adverse vehicle forward. Her car then continued accelerating as she was braking and slammed into the adverse vehicle again. Her car only stopped by putting the car in park.

- San Jose, CA, USA

problem #5

Jul 112014

Pilot 6-cyl

  • 42,501 miles

A D V E R T I S E M E N T S

During regular maintenance for a 2010 Honda Pilot with 42501 miles, owner was informed of an unsafe condition resulting from a routine inspection. Dealership informed customer that the front compliance bushings were worn/loose. Dealership informed customer that this unsafe condition could result in excessive tire wear, vibration & possible loss of control of vehicle if not corrected. Vehicle is out of warranty and it will cost $628 to replace both front bushings and another $98.98 for an alignment that will be needed after bushings are replaced. Total cost of $726.98. Customer had not noticed any problems, before taking car to the dealership. Customer had noticed while researching Honda compliance bushings on the internet an excessive amount of complaints for low mileage vehicles. Hard to believe that a company like Honda that preaches quality can have an excessive amount of suspension complaints on low mileage vehicles and have not addressed the problem with a voluntary recall. Saw at least 3 complaints on this site alone, just for the 2010 Pilot. Also appears to be a common problem on other models.

- Medford, NJ, USA

problem #4

Sep 092013

Pilot 6-cyl

  • 29,990 miles
Front suspension bushings degrade quickly and vehicle does not keep alignment. Also allows car to shake during high speed braking. Bushings were replaced at 29990 mi, now at 34,500 mi same problem is occurring.

- Louisville, KY, USA

problem #3

Aug 302013

Pilot

  • 33,500 miles
The contact owns a 2010 Honda Pilot. The vehicle was being serviced for regular maintenance when the contact was informed that the bushings were defective. The vehicle was repaired by replacing the bushings. The contact had not experienced any issues because of the defect. The manufacturer was not made aware of the failure. The approximate failure mileage was 33,500.

- Butler, PA, USA

problem #2

Sep 172012

Pilot

  • 59,940 miles
I brought the vehicle to Honda city, liverpool, NY because of an issue with compliance bushing identified by an independant mechanic. The mechanic and service advisor both agreed that the bushing has signs of previous leak and is visually damaged which can be seen by cracked rubber. They also told me that since the tsb says it has to be a visual leak or popping it doesnt qualify for replacement. Therefore I currently and drive a vehicle with a defective suspension bushing which the manufacturer knows about but because of the wording of the tsb they will not replace. I am not sure how this works or what can be done but I'm trying to figure out if I have to be involved in a accident resulting from the failure of this component before my concern will be taken seriously by the dealer and manufacturer.

- Clay , NY, USA

problem #1

Feb 152013

Pilot 6-cyl

  • 32,742 miles
Noticed that my Pilot was vibrating after taking it in for a routine oil change at speeds from 45-60mph. Took back in and they explained new tires, alignment and balance would fix. After spending 280$ on brakes 218$ on balancing and alignment and 700$ on new tires still have a vibration. Didn't notice it to be as much but there still is a vibration. I plan to take it in again but refuse to spend anymore money for they to try and figure out what's wrong with it. This is only a 2010 with 38,000 miles. After looking online I have seen other complaints that are very similar. I want to go on a family trip this summer but feel I can't take it on a long trip!!! have seen that it could be a transmission problem so don't want to make matter worse. Honda needs to recall!!!

- Liverpool, NY, USA

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