Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.


really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
900 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Honda Pilot AC / heater problems

AC / heater problem

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2011 Honda Pilot Owner Comments

problem #2

Oct 172010

Pilot 6-cyl

  • Automatic transmission
  • 800 miles


The contact owns a 2011 Honda Pilot. The contact stated that while attempting to accelerate over 50 mph, the vehicle released a burning odor through the vents. The vehicle was taken to the dealer several times for the failure and the dealer stated that the burning odor was due to engaging the on and off switch for the air conditioning compressor. The contact also stated that the vehicle rear air conditioning unit would activate independently. The manufacturer was made aware of the failure but the vehicle was not repaired. The failure mileage was 800 and the current mileage was 20,000. Updated 07/19/12

- Phoenix, AZ, USA

problem #1

Apr 122010


  • 1,000 miles
The contact owns a 2011 Honda Pilot. The contact stated that the rear air conditioning system (A/C) would not shut off from the front control panel. The contact had to reach behind her and feel around the console to shut off the air conditioner. In addition, the contact stated that sporadically when starting the vehicle, the rear A/C would engage independently but would not register on the front control panel. The manufacturer and dealer were both contacted who could not provide a resolution to the failure. The contact had concerns with having to remove her eyes from the roadway to disengage the rear A/C system. The VIN was unavailable. The failure mileage was approximately 1,000 and the current mileage was approximately 10,600.

- Stephens City, VA, USA

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