This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I had the recall 172 performed at the Hyundai dealership on 07/03/2020, and 2 weeks later my ABS module failed anyway due to brake fluid leak inside the ABS module and had to be replaced. I contacted Hyundai for reimbursement and was denied. Out of pocket $500. Was also told repair would be $4000, but was then changed to $300.
The contact owns a 2007 Hyundai Azera. The contact stated that while driving 15-20 mph, the brake pedal was depressed and traveled to the floorboard causing the braking distance to be extended. The vehicle was taken to an independent mechanic who diagnosed the vehicle and determined that the ABS module failed and needed to be replaced. The vehicle was not repaired. The failure recurred. The vehicle then was taken to noller Hyundai (2920 S. Kansas avenue, topeka, ks 66611) where it was diagnosed for the 2nd time and determined that the ABS module failed and needed to be replaced. The repair was still pending. The manufacturer was not made aware of the failure. The contact referenced NHTSA campaign number: 18V026000 (service brakes, hydraulic) as a possible solution to the failure however, the VIN was not included. The failure mileage was approximately 140,000.
The contact owns a 2007 Hyundai Azera. The contact received a recall notice for NHTSA campaign number: 18V026000 (service brakes) in March of 2018. The dealer (team Hyundai mall of Georgia, 3445 buford dr, ga 30519) stated that the parts were not available for the repair. Rick case Hyundai (11446 alpharetta hwy, roswell, ga 30076) also stated that the parts were not available for the repair. The manufacturer was contacted and could not assist. The contact had not experienced a failure. Parts distribution disconnect.
Brakes were loose took to shop told it was master cylinder, went through three master cylinders then the ABS, brake warning lights came on the dash panel, lost cruise control. Took to dealer and they said not covered by any recall. It is a question whether the brakes will stop the car in time since we need to go almost to the floor to stop. Dealer said $4,000+ to get it fixed, and it is okay to drive as it is. Who is responsible if a life is lost or property damage occurs" shouldn't a part as significant as the ABS module be warranted or relaced"
- Saint Joseph, MI, USA
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The contact owns a 2007 Hyundai Azera. The contact stated that the check engine, anti-lock brakes and the ESC warning lamp illuminated. The vehicle was taken to the dealer. The technician stated that the anti lock system needed to be replaced but was unable to diagnose why the check engine warning lamp was illuminated. The manufacturer was made aware of the failure who did not offered any assistance since the vehicle was not included in recall NHTSA campaign number: 09V122000 (service brakes, hydraulic). The vehicle was not repaired. The failure mileage was 32,000 and the current mileage was 38,000.
Brake pedal was harder to push down on. The service engine light indicator lit. Took it to the nearest Hyundai repair center but they refused to look into it as I did not have "an appointment" and was asked to make an appointment and come back. Took it to a nearby repair station (pepboys) who read the error as a faulty brake A/B switch but could not rectify it as they did not have parts. Took it to another repair center. They replaced the switch and advised on the recall. Called Hyundai customer service but they refused to reimburse on the claim as the exact VIN number was not part of the recall even though they acknowledged that the 2007 Azera had this problem.
The contact owns a 2007 Hyundai Azera. The contact stated that the ESC and ABS warning lights illuminated. There the contact referenced NHTSA campaign number: 09V122000 (service brakes, hydraulic) but was advised by the manufacturer that the vehicle was not included in the recall. The vehicle was not repaired. The approximate failure mileage was 51,000.
A D V E R T I S E M E N T S
- Topeka, KS, USA