This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
2 months ago my car steering wheel started to make clunky noises which is due to the Flexible Steering Coupler and should be addressed as factory recall for the safety of everyone.
While driving, the steering became suddenly loose and nearly took me off the road. I was able to get the vehicle the short distance home, but the steering wheel now feels broken and detached. There was no warning. The passenger airbag light stays on all the time. I have found that both issues and parts are actually covered in other years, but not mine, which I have confirmed with a local dealer. With only 68800 miles, these should both be fully covered manufacturer repair since they are safety-related and there are numerous similar reports. There was no "crash" or "injury" per the questions below, BUT there should have been, and there was not, only because I was able to regain just enough control of the car to avoid a crash. If someone else was driving, it would most certainly have been a crash with injuries, possibly involving other vehicles if I didn't happen to be close to home and the only car around at the time. Based on my experience so far, I don't think I will be owning or buying any Hyundai products any time soon and will likely sell this one if I can get it repaired. It is sitting in my garage useless right now. I have now submitted a contact request to hyundaiusa.com asking for them to cover these repairs, and will update with their response.
When I drove my wife's car yesterday, I noticed with the engine running that when you turn the steering wheel left or right, it clunked both times. This happened either stopped or when you were driving. This was not just annoying but also frightening and I am concerned that there is an issue with the steering failing. Online research has indicated that this is not an unusual problem with both Hyundai and Kia vehicles.
Steering developed "slack" when turned wheel car did not respond immediately. Problem was diagnosed as defective steering column. Computer search suggested this was similar to previous recall for models other than Azera. Hyundai declined to repair without $1500 charge, when driving car wanders and will not track straight. Obviously worse at highway speed,
The contact owns a 2014 Hyundai Azera. While driving approximately 55 mph, the steering wheel began to veer from left to right causing the contact to lose control of the vehicle. The failure recurred multiple times. The vehicle was taken to a dealer for diagnostic testing. The vehicle was not diagnosed or repaired. The VIN was unavailable. The manufacturer was notified of the failure. The approximate failure mileage was 50.
- Chesterfield, VA, USA
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Steering "wander". the vehicle does not drive straight without correction by driver. Steering does not "self-center/return to center". most vehicles have a center spot on their steering gear that allows the vehicle to comfortably steer in a straight line, especially when returning from a lane change to turn. Does not drive straight. As an overall, the vehicle requires constant correction by the driver to keep the vehicle going in a straight line.
The vehicle wanders at highway speeds. It is not suitable for highway driving as it is very fatiguing to drive any distance on the highway. I am constantly fighting with the steering to stay in my lane. Most of my driving is on the highway and this problem is very much a safety concern.
A D V E R T I S E M E N T S
- Harrison, TN, USA