The contact owns a 2010 Hyundai Elantra. The contact stated that while operating the vehicle, the EPS warning light illuminated, and the power steering became disabled; causing the steering wheel to be difficult to turn in either direction. After restarting the vehicle, the power steering operated normally. The vehicle was taken to the local dealer who diagnosed that the steering column was defective and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the vehicle was previously repaired under the NHTSA Campaign Number: 15V100000 (Steering) in 2015. The contact stated that the vehicle experienced the failure listed in the recall. The failure mileage was 160,000.

- Dacula, GA, USA

The contact owns a 2010 Hyundai Elantra. The contact stated that while driving at an undisclosed speed, the vehicle experienced a loss of power steering assist. Additionally, the EPS warning light was illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed as a module and steering motor sensor failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 80,000.

- Alice, TX, USA

My Daughter was driving the car and thought it felt "wobbly", she arrived at my home and parked on the driveway. When she went to move her car, the steering wheel no longer worked. The steering wheel just spins in circles around and around without any resistance. The front wheels do not move when the wheel is being turned. I have a video but it is too large to submit

- Twp Of Washington, NJ, USA

There is a popping noise in the steering column when turning the steering wheel back and forth. How is it safe to have a plastic gear in the middle of a steering column where the upper and lower shaft meet? The ends that are seen are splined metal shafts.

- Coal City, WV, USA

It is available for inspection, but has been repaired at a cost of $2814.37 from the Hyundai dealer. If it failed while driving it could have caused an accident because you would not have been able to steer. We had it repaired before a dangerous situation could have happened. The Electric Power Steering (EPS) indicator light came on and the steering column had to be replace and also the steering angle sensor had to be calibrated.

- Oklahoma City, OK, USA

The EPS light came on and we took the car to our mechanic and he felt like we needed to check to see if there had been a recall as he couldn't find anything wrong with the power steering. It is driving fine and no issues except the light will not go off.

- Humboldt, TN, USA

The contact owns a 2010 Hyundai Elantra. The contact stated while driving 45 MPH, the EPS warning light illuminated. The contact stated while making a left turn, the steering wheel was difficult to turn. The contact was able to pull over safely and the vehicle was taken to the dealer. The vehicle was diagnosed and the contact was informed that the EPS and the entire steering shaft needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and stated the vehicle was previously repaired under NHTSA Campaign Number: 15V100000 (Steering) and that the repair would be out of pocket. The failure mileage was 73,000.

- Clayton, CA, USA

You did a recall for the power steering when I check to see if my vehicle is part of the recall the information said no. You need to change this because I've always had issues with my power steering locking up and being unable to turn. This has happened to me on more than one occasion. The EPS light is always on and the dealership is no help at all. I need this to be taken care of.

- North Lauderdale, FL, USA

The contact owns a 2010 Hyundai Elantra. The contact stated while driving 5-10 MPH, the steering wheel seized. The Electronic Power Steering (EPS) warning light was illuminated. The contact parked and turned off the vehicle. Upon restarting the vehicle, the failure persisted. The contact's husband was able to drive the vehicle to the dealer by using physical strength to steer the vehicle. The dealer diagnosed that the Electronic Power Steering (EPS) system needed to be replaced and the failure was associated with NHTSA Campaign Number: 15V100000 (Steering) however, the VIN was not included. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 80,000.

- Waddell, AZ, USA

The contact owns a 2010 Hyundai Elantra. The contact stated while driving 40-50 MPH, the power steering assist warning light illuminated. The contact veered to the side of the road and turned the vehicle. The contact was able to continue driving. However, the failure reoccurred while driving. The vehicle was taken the dealer on two occasions. The dealer updated the Electronic Power Steering (EPS) control unit. However, the failure persisted. The dealer was contacted and informed the contact they no longer had the part to repair the vehicle. The vehicle was not repaired. The contact associated the failure with NHTSA Campaign Number: 15V100000 (Steering). The manufacturer was notified of the failure. The failure mileage was approximately 40,000.

- Columbia Cross Roads, PA, USA

Was driving about 25 miles an hour and started to turn into a gas station when the EPS light went out and I lost my power steering. After finally getting the car parked T the pump. Turned car off, filled tank and restarted car. The EPS light was off and power steering was back on. The steering now has a strange bump. I saw that there was a previous recall on the EPS. I called my local Hyundai dealer, but was told that was a closed recall and cannot do anything with the recall.

- Mentor, OH, USA

The contact owns a 2010 Hyundai Elantra. The contact stated when the vehicle was started, the EPS warning light illuminated on the instrument panel. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the steering column needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 81,000.

- Cincinnati, OH, USA

The contact owns a 2010 Hyundai Elantra. The contact stated that while starting the vehicle, the electronic power steering (EPS) warning light was illuminated. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was 161,690.

- Newport, RI, USA

The contact owns a 2010 Hyundai Elantra. The contact-€™s wife stated that while driving 5 MPH, the steering wheel became difficult to turn. The contact stated that the EPS warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed with needing the torque sensor to be replaced but the vehicle was not repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 15V100000 (Steering) however, the VIN was not included. The manufacturer was not informed of the failure. The failure mileage was approximately 107,000.

- Knoxville, TN, USA

A few months after I purchased this car the electric power steering (eps light ) light came on and so I looked up my vin number to see if the car has ever had any recalls and that was one of the recalls. And I was told that if a car has any recalls the manufacturer if required to fix it free of charge.

- Sanford , NC, USA

WHILE DRIVING VEHICLE LOOSES STEERING. YES, THAT'S RIGHT, YOU CANNOT STEER THE CAR !!!!! A EPS LIGHT COMES ON. THAT'S THE ELECTRONIC STREERING CONTROL WARNING LIGHT. I WENT ONLINE TO LOOK AT THE NUMBER OF COMPLAINTS, THERE ARE HUNDREDS.I DID GO TO THE DEALER, WHO JUST SAID, SORRY $2300. I CANNOT BELIEVE THERE HAS NOT BEEN A RECALL ON THIS. I HAVE OWNED MANY CARS IN MY LIFETIME; NEVER LOST STEERING. GIVE ME MY 1962 CHEVY BACK, NO POWER STEERING, NEVER HAD A PROBLEM. THANK YOU, [XXX] NOT A PROUD OWNER OF A HYUNDAI ELANTRA INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

- Cheshire, CT, USA

Jerky steering action for last month. Now EPS light has come onto dashboard.

- San Bernardino, CA, USA

EPS or Electric Power Steering stoped working in the middle of the intersection when I tried to turn left. Vehicle became uncontrollable and I had to stop in the middle of the intersection. Everyone started honking and several lights changed before someone approached and helped me just to park the vehicle right after the intersection. There was no lights or any warning that this will happen. I was lucky not to get injured because of this car malfunction. I contacted Hyundai and they confirmed there was recall with that particular problem! Recall numbers 931 and 127. But since than they are very unprofessional and not interested in fixing this issue! I feel like they have 0% interest in helping their customers! Second issue that persists for longer time are seatbelts. They pop open in random moments of driving! They don-€™t stay locked the whole drive and I feel unsafe in my Hyundai! I called Hyundai the same day ( May 20th) I almost crashed because of well known recall on bad design EPS, and today August 10th, other than exchanging few emails, they didn-€™t help me at all! I-€™m really disappointed with Hyundai safety and customer care, and I don-€™t recommend to anyone to buy and own Hyundai !

- Los Angeles, CA, USA

I took the car to the dealer to perform the recall repair for recall 127 NHTSA Campaign Number: 15V100000 in April 2020. The recall required replacement of the power steering motor controller 56300-2H250 with 56310-2H250QQH. In August of 2020, I removed the steering column and inspected the power steering motor controller that is currently in the car. The motor controller is still 56300-2H250, see attached photo. This should have been replaced with the recall, but the dealer did not replace it as per the attached TSB.

- Pittsburgh, PA, USA

The contact owns a 2010 Hyundai Elantra. The contact stated that while his wife was driving out of the driveway, the steering wheel was difficult to steer and the EPS warning light was illuminated. The dealer was made aware of the failure but informed the contact that there were no open recalls associated with the Vin. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was 50,000.

- Milwaukie, OR, USA