2.3

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
65,641 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2009 Hyundai Genesis brakes problems

brakes problem

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2009 Hyundai Genesis Owner Comments

problem #2

Aug 082013

Genesis 6-cyl

  • 68,282 miles

A D V E R T I S E M E N T S

Without warning, the brake pedal traveled almost to the floor of the car before stopping the vehicle. The first occasion happened on August 7, 2013, but the problem corrected itself and the brakes seemed fine until October 20, 2013, when my husband and I were vacationing in the mountains of North Carolina, approximately 5 hours from our home. Again, without any warning, the brake pedal went almost to the floor before stopping the vehicle. We made it home safely, but the brake failure was a major safety concern. After seeing information online about a recall of the Genesis related to the brakes, we took the vehicle to the Hyundai dealership in goldsboro, nc, on October 23, and they replaced the brake fluid, which failed to correct the problem with the brakes. They told us the master cylinder needed to be replaced. Based on the history of the problem, we did not agree with that diagnosis and, on October 24, took the Genesis to johnson Hyundai in raleigh, nc, where they determined the problem was caused by a failure of the hydraulic module for the anti-lock brake system. The Hyundai company told us they are currently investigating this very same problem with the 2009 Genesis but the investigation is not far enough along to determine if a recall will be made. Further, that we should have the repairs done (over $2100) and if a recall is made, we would be reimbursed. Johnson Hyundai is trying to help us find a resolution to this issue. The vehicle is only four years old and about 10,000 miles out of warranty; $2100 in a repair bill is a lot of money for us to pay for a brake problem of which Hyundai is already aware....updated 11-12-13 johnson Hyundai and Hyundai corporation replaced the defective ABS module at no charge. Updated 11/19/13

- Four Oaks, NC, USA

problem #1

Jul 202013

Genesis 8-cyl

  • Automatic transmission
  • 63,000 miles
The contact owns a 2009 Hyundai Genesis. The contact stated that while driving 35 mph, he depressed the brake pedal but it went to the floorboard. The vehicle was taken to the dealer for inspection where they stated that the ABS module needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 63,000. The VIN was unavailable. VIN added* smch updated 10/31/13 the consumer also stated the electronics started to malfunction. The bluetooth would continuously disconnect the navigation system would freeze.

- Naples, FL, USA

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