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10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
12,294 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 Hyundai Genesis engine problems

engine problem

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2012 Hyundai Genesis Owner Comments

problem #6

Jan 142016

Genesis

  • 12,180 miles

A D V E R T I S E M E N T S

I was turning to park in my parking space and all of a sudden the car began to accelerate with such speed that I thought it would jump the curb and crash into my home. I was unable to stop the car and the brakes were unresponsive. It hit the curb and finally came to a stop with a terrible shudder/noise.

- Palm Harbor, FL, USA

problem #5

Aug 142013

Genesis 6-cyl

  • 8,500 miles
While driving 25 mph I tried to accelerate the vehicle to avoid collision. Vehicle hesitated to accelerate for a few seconds when accelerator pedal was pressed. Later I tested a vehicle noticed similar consistent hesitation at various speeds. Took vehicle to the dealer. Hesitation was recreated and documented, however dealer was unable to find anything wrong with the vehicle and based on that stated that condition is normal, refusing repair.

- Cheltenham, PA, USA

problem #4

Sep 132013

Genesis 6-cyl

  • 35,728 miles
The vehicle accelerated without the gas pedal having a force applied thereto and with the brake pedal being depressed. Once the automatic transmission was placed in park, the engine operated at over 3,000 RPM without the gas pedal being depressed. Once the engine is turned off and restarted the vehicle operates normally for a short period of time.

- Germantown, MD, USA

problem #3

Oct 242012

Genesis 6-cyl

  • Automatic transmission
  • 905 miles

A D V E R T I S E M E N T S

The contact owns a 2012 Hyundai Genesis. The contact stated that while driving at low speeds in reverse, the vehicle accelerated without warning. The contact crashed into a post but did not sustain any injuries. The police were not contacted. The vehicle was towed to an independent mechanic where the manufacturer was contacted and sent an investigator to inspect the vehicle. The investigation concluded that they were unable to diagnose the failure and would send the contact a formal letter with the details of the investigation. The vehicle was not repaired. The failure and current mileages were approximately 905. Updated 3/13/13 the consumer stated upon reversing the vehicle suddenly accelerated and hit the back of the house. The consumer tried to move the vehicle jumped, then it acclerated into the flower bed and fence. 04/02/2013

- Richmond, TX, USA

problem #2

Jan 042013

Genesis 8-cyl

  • 16,250 miles
Auto hold technology feature failed at a stop light. When on, auto hold illuminates white, and green when it is actively holding the vehicle in place, without the need to depress brake pedal. On a stop light car jerked forward and the auto hold illumination turned orange in color from green. Auto hold feature would not reset even when restarting vehicle. Dealership was able to reset, citing a shortage in the auto-hold unit, with a replacement part ordered. Potentially dangerous if there was anyone in front of the vehicle at the time of failure, as it could of resulted in a potential injury.

- Mequon, WI, USA

problem #1

Jun 022012

Genesis 6-cyl

  • Automatic transmission
  • 200 miles
The contact owns a 2012 Hyundai Genesis. The contact stated that he attempted to use the cruise control feature and the feature failed. The contact stated that he was driving 30 mph and wanted to accelerate up to 40 mph, but when he stopped accelerating with the switch, the vehicle continued to accelerate on its own. The contact stated that he had to disengage the cruise control in order to slow the vehicle down. The vehicle was taken to the dealer for an inspection. The dealer test drove the vehicle and stated that there was no problem. The vehicle was not repaired. The manufacturer was notified and stated that the vehicle was operating as normal. The failure mileage was 200. Updated 7/23/12 updated 07/30/12

- Westerville, OH, USA

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