3.1

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
45,037 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 Hyundai Genesis suspension problems

suspension problem

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2012 Hyundai Genesis Owner Comments

problem #8

Jan 112020

Genesis

  • 65,196 miles

A D V E R T I S E M E N T S

When in motion, the vehicle starts to make a clanking sound repetitivly as if it was on a rotation. It's like a metronome best at 128bpm

- Winder, GA, USA

problem #7

Dec 012016

Genesis

  • 35,000 miles
My windshield wipers do not clear the windshield properly in inclement weather, my brakes sometimes make scrubbing sounds, my tires seem slippery sometimes when turning a curve, and my car jerks sometimes when pulling off after sitting still.

- Mcdonough, GA, USA

problem #6

Oct 202017

Genesis

  • 86,000 miles
Since new it has been difficult to maintain alignment. At first it would be aligned and then it would take 5000 miles to move out of spec (bad on all numbers, but camber and caster are the worst). Service has tried to claim it received frame damage at some point. After conducting an undercar review there appears to be no damaged suspension components. There is a non-structural plastic support at the base of the radiator that was distorted when the car struck a tire tread on the freeway. The car was inspected by the insurance carrier, determined brace not structural and did not replace, treated for cosmetic damage and returned to service. Prior to this the vehicle already had issues with premature tire wear, pulling to the right side and being able to maintain alignment. For at least the last 25,000 miles I have been having the vehicle re-aligned each 3000 miles. At one time we'd be able to align the suspension but within 500 miles it would begin moving back out of spec. Currently the mechanics are finding it more difficult to get it within spec. The fact that this seems to be getting worse over time, it leads me to believe that there must be either an underlying design flaw, or there is a component failure occurring somewhere within the front suspension. The Hyundai Genesis has no mechanism to handle caster or camber adjustment. The mechanics have all stated that the only option to enable the vehicle to be properly aligned is the installation of a 'camber/caster adjustment kit'. however they say this isn't something available from Hyundai (though I have read otherwise from online sources), and since the vehicle is still within the extended warranty plan I am hesitant to have such a product installed anywhere but at a dealership as I expect it would lead to additional finger-pointing and warranty debate down the road.

- Long Beach, CA, USA

problem #5

Mar 142017

Genesis

  • 90,000 miles

A D V E R T I S E M E N T S

I purchased the car in January 2017 after 2 months of having the car the windows would not go up. I would have to wait hours for it to start back working. The suspension was low for a few weeks then it would slowly come back up. Basically my whole car has electrical problems back up camera goes black, the odometer has dead pixels, car extremely sluggish, the car shakes and kills alot. Also when I turn the heated seats on it turns off within 2 minutes. It is so much the car is doing to say this car has a clean carfax.

- Hammond, LA, USA

problem #4

Apr 172017

Genesis

  • 40,600 miles
Veering right since new 7/2012 on freeway and city streets. Undercarriage right side "tweaked" per Hyundai service rep in 2016. In shop since April 22 and out May 14, /2017 right control arm broken and coil spring bad (fixed per service rep), alignment still in red right front camber; steering wheel severely off center at times and now veers more to left and sometimes to right on city streets and highway; when coming to stop steering wheel becomes severely off center. In April 2017 was losing speed even though pressing on gas pedal and acting if wanting to stall several times with in a week (happening a few other times in past but thought due to being cold or bad gas.. when this happened psi light turned on. Happening on freeway and while merging onto freeway and other times on city streets. When this happened in April 2017 the last time with the wanting to stall problem steering wheel became really off center (dealer notified and taken to shop on 4/25/2017). Also would not go into reverse the same day of losing power wanting to stall. (happening a few other times in the past). Now ac air force low and doesn't cool as prior to being in shop 4/2017 and blows hot air at times. Airbag sensors not working properly as before shop visit 4/2017. Have had paint chipping problems on body of driver door and passenger door and around truck area. Has also had fuel pump issues, repeaired once (when pumping gas pump constantly clicking off). Poor suspension rear end feels like it bottoms out when going over bad road/bumps on freeway and city streets.

- Oxnard, CA, USA

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problem #3

Sep 282016

Genesis

  • 43,000 miles
Tires-Michelin energy saver A/S size: P235/50R18 on the front passenger side. The tire has a 5" deep crack on the outside wall of the tire and also several other noticeable cracks throughout the tire especially on the outer wall.

- Mission Viejo, CA, USA

problem #2

Jul 252012

Genesis

  • 350 miles
Tire wear uneven, right front passenger worst. Constant severe pull to the right able to change lanes to right without hands on steering wheel. And very minimal pull to left at times while driving on highway (most notable) and city streets. While driving feels like car bottoms out over bumps/holes or on city streets/highways with rough road since purchased in 2012. Cannot adjust alignment on right side, right camber always negative and told no fix for this and cause for excessive wear on tire and pulling to right. Paint chipping underneath driver side door on body. Bottoming out and tire pulling to right first looked at on 11/21/2012.

- Oxnard, CA, USA

problem #1

Nov 012012

Genesis 8-cyl

  • 150 miles
Car's steering tracking to the right consistently at highway speed (within 5 seconds). Two dealers both claim this to be normal after multiple visits. Technician claim their sop only test at 45mph for 7 seconds. Corporate office also refused to help.

- San Jose, CA, USA

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