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9.5

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
1,125 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 Hyundai Genesis accessories - exterior problems

accessories - exterior problem

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2013 Hyundai Genesis Owner Comments

problem #1

Apr 182013

Genesis 6-cyl

  • 1,125 miles

A D V E R T I S E M E N T S

I went to go to work and the drivers door opened, and would not latch. This has happened 4 times in the last 9 months. I will be driving down the highway at 60 mph, and the drivers door opens by itself, and it will not latch. So at this point I am trying to drive the car while holding the door. This is extremely dangerous for me, as well as other drivers. We had the car towed to the Hyundai dealer two weeks ago, and they replaced the door actuator again. This did not fix the vehicle the last time they did it. I will not drive this vehicle again, due to the fact that it puts me in grave danger. The general manager from napletons Hyundai in West palm beach, Florida has yet to return any of my calls. We have purchased four vehicles from this dealership. Hyundai feels it is fine for me to drive this unsafe vehicle. In May 2013 the service manager took the vehicle home for 5 days to see if he could get the door to malfunction, and he experienced it. They replaced the door actuator, but his did not fix the problem. We have a four year lease on this vehicle and we are at a loss as what to do. The vehicle is not safe for me, or anyone else to drive.

- West Palm Beach, FL, USA

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