10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
18,689 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2016 Hyundai Genesis miscellaneous problems

miscellaneous problem

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2016 Hyundai Genesis Owner Comments

problem #10

Apr 042023

Genesis

  • miles

A D V E R T I S E M E N T S

Please refer to the articles below, this issue happens after 60k miles & never found a car it was fixed before 60k. owners are spending over $800 to $1000 to get fixed. In Korea, it was Recalled back in 2021. Our genesis are all made in Korea. When I contact the Hyundai USA. They won't honor the same service with U.S. please look into it. thank you for your time. https://genesisowners.com/genesis-forum/threads/2015-genisis-sedan-3-8l-oil-light-issue.37960/ https://genesisowners.com/genesis-forum/threads/oil-level-pressure-light-going-on-and-off.31984/ https://genesisowners.com/genesis-forum/threads/2016-genesis-sedan-oil-pressure-sensor.45619/#post-549619 Please translate to English for better understanding. www.consumerpost.co.kr/news/articleView.html?idxno=302770

- Suwanee, GA, USA

problem #9

Mar 252021

Genesis

  • 50,000 miles
Lights and warring sounds go off when stationary

- Wilmington, DE, USA

problem #8

Apr 032019

Genesis

  • 25,000 miles
The first incidence occurred a few months after purchase when we noticed that an emergency warning light went off while traveling to a vacation. It then went off after a few hours so we waited until our return to report it to the dealer, sunbury motor company Hyundai division in sunbury, pa. They set up an appointment and I assumed fixed the problem because this specific light never went on again. We did notice and reported that at times the beeping and lighting up of the collision warning safety feature did not work properly. This actually resulting in a small scrap directly below the sensor while parking. We made another appointment but they could not find the cause. I asked our salesperson, chris faust, if this would result in a charge on our leased vehicle and he said no it was an easy fix. We were leaving for our annual snowbird trip to Florida in a few days and the lease was over shortly after we returned home so I said it wasn't that noticeable. We would not be able to take it in for repair. Chris said that it would not be a problem upon inspection and if questioned they would repair it before. I said fine. While in Florida, close to the time for our trip home we were almost in an accident when a vehicle suddenly stopped in front of us while pulling out of a shopping center unto a busy street. None of the warning systems or auto braking systems worked and the result was missing the vehicle by inches along with severely jolting my wife and I. it did result in a neck injury to me which I thought was muscular and would go away but it did not. The injury was treated and is still being treated. After reading some of the safety issues with the Hyundai Genesis we decided not to purchase the vehicle. Both Hyundai and sunbury motors were aware of the last incidence but have not acknowledged it. Our attorney recommended that we make you aware of the issue.

- Paxinos, PA, USA

problem #7

Oct 232020

Genesis

  • 42,500 miles

A D V E R T I S E M E N T S

The shark fin cover fell off for no apparent reason. No automated car washes, no inclement weather and the screw holders (plastic) broke. Has to be a manufacturing defect. I can't find replacement cover. I was driving on a highway on a clear night.

- The Hills, TX, USA

problem #6

Oct 182017

Genesis

  • 18,000 miles
When you turn on the A/C the car makes a noise like there is a motorcycle in the back seat - the noise is very noticeable when you are in idle or sitting at a light -it also gets terrible gas mileage - certainly not what they advertise the car was at coconut creek Hyundai for over 40 days and they changed the fuel injectors / motor mounts / fly wheel / and some fan for the ac at one point you could not sit in the car with the ac on well Hyundai wanted me to pay them $3600 to get out of the lease on a lemon law deal - that in my opinion is total bs they sell me a lemon of a car and they want to charge me to get out of it well the noise did get less annoying but the other day it is back again and I just hung up on the dealership according to the service manager they see other vehicles like the Genesis sedan and the new G80 having the same issue Hyundai will not help me and cannot fix this vehicle is there anything the federal government can do how about a nationwide recall "?" maybe then they will figure out what is wrong

- Boca Raton, FL, USA

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problem #5

Oct 112017

Genesis

  • 18,400 miles
At around 18500 miles this car started to make a very loud grinding noise and vibrates only when the ac is on the dealer and the Hyundai engineer first said it was bad gas / clogged fuel injectors / noise does not appear when the ac is off - ruling out bad gas then they said it was the fly wheel - changed that and the noise and vibrations got worse then they said is was the motor mounts - no change in the noise of vibrations then they said it was a fan for the ac unit - noise is still there but a little quieter noise and vibration only appears when the ac is on and it does not matter if the car is moving or sitting still overall they have no clue what is wrong with this car and I hope the government forces Genesis to do a major recall on every Genesis sold

- Boca Raton, FL, USA

problem #4

Oct 112017

Genesis

  • 18,400 miles

A D V E R T I S E M E N T S

The engine makes a very loud noise and the car vibrates when the ac is on. The dealer has yet to resolve the issue after 6 weeks

- Boca Raton, FL, USA

problem #3

Jan 272017

Genesis

  • 10,890 miles
I took a four year lease on a new 2016 Hyundai Genesis 3.8, fully loaded including bluelink navigational system. Dealer said that the updates and downloads over the next 4 years would automatically be installed "remotely" on my vehicle only to find out, the 4 year prepaid bluelink navigational system cannot do updates on my particular VIN#. it did not have the correct navigation and display installed. When I called bluelink emergency number, I was on the phone for 20 minutes and they could not identify the car nor locate me by my phone number. Totally misleading and deceptive representation by the dealer. Hyundai corporate and bluelink (owned by Hyundai) did not have a solution other than take my name off their mailing list of updates available so I would not become agitated or annoyed when the E-mails were sent notifying of updates available!

- Palm Springs, CA, USA

problem #2

Oct 012016

Genesis

  • 3,500 miles
Strong mold smell from the ac system

- Hollywood, FL, USA

problem #1

Dec 222015

Genesis

  • 204 miles
I purchaseda2016 hyundia Genesis on Dec. 17, 2015. I enrolled in their blink service that night and attempted to enroll in their remote car starting service that is an added service to their blink connect service. We were unable to add the remote package due to an internet server problem. We were able to successfully enroll in the remote starting service until Dec 21. On the morning of 12/23 I logged on to the smartphone app and proceeded to remote start my car for 2 minutes. My car was parked 3 car detached garage with double door garage door opened. I stood at backdoor to watch the car start successfully. I walked away and 5 minutes later I when to see that my car was no longer running. It was not. I left my garage door opened. I was in my office and at 1:10 pm my next door neighbor who can also see my garage from back of her house to tell me the lights on my car have been on for long time. She knew I bought a new car and thought it was strange that my lights were still on. I investigate the problem. I found my car with the lights on with the engine running.the dashboard display showed that I was low on fuel. I turned off car and immediately contacted hyundia customer care and spoke to a representative to report my extreme concern. Before I purchased I called hyundia to make sure that this car had an automatic shut off program system. I saw a 60 min report on people who died after forgetting to turn off car with key less starters and their cars did not have an automatic shut off program. The hyindia customer rep took my report told me to have dealer service check system and also turned me over to a blink rep who I reported the incidence to with all the details who gave me the case number of BL000293583. I had driven the car the night before and note that their was 7/8 of a tank left.car had to be running for hours to use that much gas B4 I shut car off.

- Shaker Heights, OH, USA

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