This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Letter from congressman sarbanes on behalf of constituent re vehicle safety. The consumer stated there was a metal-on-metal sound coming from the vehicle and the steering would bind while driving. The vehicle was taken to the dealer, where the noise and steering issues were confirmed. The dealer stated the problem was due to a seam failure on the chassis. The steering pump was replaced. However, a month later, the problem returned.
- Baltimore, MD, USA
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- Baltimore, MD, USA