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really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
104,064 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Hyundai Santa Fe seat belts / air bags problems

seat belts / air bags problem

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2002 Hyundai Santa Fe Owner Comments

problem #2

Mar 172009

Santa Fe

  • 124,127 miles


My husband was in a frontal crash with the side of a school bus and the air bags never deployed on our 2002 Hyundai Santa Fe. We reported this incident to Hyundai and they sent an independent company out to investigate. A few weeks later we received a letter from Hyundai telling us the airbags were operational and my husband needed to use his breaks in order for the air bags to deploy. This is ridiculous what are air bags good for when you get into an accident where you don't have any time to react. This isn't the first time our Hyundai vehicle's airbags did not deploy. In 2001, I was in a 65 mph frontal crash with a guard rail on the interstate in my 2000 Hyundai tiburon. When I called Hyundai they told me I should hit the guard rail at a certain angle. What angle other than straight on will deploy the airbags? I did not pursue the matter, which I regret not doing but knowing that another Hyundai vehicle we own has airbag deployment issues I am afraid as I own another Hyundai vehicle. I asked Hyundai to inspect the safety of my 2006 sonata but they have refused.

- Orange Park, FL, USA

problem #1

Oct 152007

Santa Fe 6-cyl Diesel

  • Automatic transmission
  • 84,000 miles
The contact owns a 2002 Hyundai (model unknown). The contact was involved in a crash while driving 35 mph. The driver side front air bag failed to deploy. Although she was wearing her seat belt, the contact struck the left side of her forehead on the steering wheel and was transported to the urgent care center for examination. The vehicle was destroyed. The road was slightly damp at the time of the crash. A police report was filed. The current and failure mileages were 84,000. Updated 01/02/08. *4200 updated 12/12/07

- Olympia, WA, USA

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