This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Brought my vehicle in for a alignment and they discovered the rusted and corradiated rear left trailing control arm on my 2003 Hyundai Santa Fe, I brought to dealership after that to get a recall and the told me that since the vehicle was bought in nd and that state is not included in the recall they will decline the work, even thou minn. Is right next door like I live about 1 mile to mn they still wouldn't except the recall, it is obvious the part that is on recall fits my car, when looking on the right side arm there is no rust or corrosion. The dealer states it is not safe to drive vehicle, because the arm is starting to bend also. So what do I do now, it will be very costly to fix,
Rear trailing arm corroded and busted while in motion. Caused rear end to collapse and fishtail. Passenger side snapped, drivers side is very corroded. Just purchased this car a couple weeks ago, had no idea these parts were unstable.
The rear end of my Santa Fe has rusted through and the back wheels will not track in a straight line. Hyundai had a recall nr 09V123000 in 4/16/2009 to fix this exact problem but according to Hyundai customer assistance, this recall does not apply to me because my Santa Fe wasn't purchased or registered in a specific state. My grandson was driving the car and nearly wrecked. Hyundai wouldn't even offer a tow into a dealership to inspect the problem.
Currently there is a noise up front of the car and in the rear a friend that was riding in my car indicated that it may be a suspension problem. He also noted that there was a class action suit with Hyundai about a subframe rust corrosion issue. The noise has become quite noticeable he believes might certainly be related
Car has clunking noise in front end. Mechanic said it's the subframe bushings going in and out of the subframe and recommended replacing subframe. Said car is "unsafe to drive in this condition." There is a recall in "salt-belt" states. Not sure it they consider Utah a salt-belt state, but salt is used here extensively in the winter.
The contact owns a 2003 Hyundai Santa Fe. The contact was not informed that the vehicle was included in NHTSA campaign number: 14V435000 (suspension). Without warning, the front coil spring fractured and the front passenger side tire failed. The vehicle was unable to be driven. The vehicle was towed to the contact's residence. The manufacturer was notified. The contact was waiting on a response from the manufacturer to address the recall repair. The approximate failure mileage was 220,000.
Was backing out of driveway at my daughter's, I was on a side road with no traffic. A large bang and the tire popped. When I had a mechanic come look at it, he said the spring had broke and went into the tire of the front passenger side. The vehicle is still in her driveway. I have owned vehicle for about 6 years and never received a recall notice. I was looking up cost and found the recall. I am so glad this was not while I was driving or had my grandkids in the car.
Left front trailer arm came off while driving, tire came off vehicle. Sub frame rusted through. Car used to be kept in one of the salt belt states. No recall to this part according to Hyundai, only recall for coil spring and rear trailer arm.
The contact owns a 2003 Hyundai Santa Fe. The contact stated that the vehicle was serviced under NHTSA campaign number: 09V123000 (suspension) in October of 2009. The suspension was treated with a rust proofing material to prevent the failure from occurring. In June of 2015, while driving approximately 55 mph, the vehicle appeared to be pulling to the left and a crunching noise was present from the rear of the vehicle. Upon inspection, it was discovered that the rear driver side wheel was tilted outward. The vehicle was towed to an independent mechanic who diagnosed that the rear trailing arm fractured due to severe corrosion. The vehicle was not repaired. The manufacturer was not notified of the failure. The VIN was not available. The failure mileage was 180,000.
The contact owns a 2003 Hyundai Santa Fe. The contact received a notification of NHTSA campaign number: 14V435000 (suspension). Per the service report, the dealer replaced the coil springs protector and not the actual coil springs. The manufacturer was not notified of the issue. The contact had not experienced a failure.
This is in regards to NHTSA campaign number: 14V435000. This is a recall I was never informed about, although I have a 2003 Hyundai Santa Fe that was originally sold, registered, and driven in one of the "salt belt" states. Because I was never notified by Hyundai, I never had the vehicle checked by a authorized dealer. And today, the front driver's side spring broke. Unfortunately for me, the nearest authorized dealer that can make this repair is over 100 miles away from my home. I placed a call to Hyundai customer care center at 1-855-671-3059 and was told I had two options - (1), I could take the vehicle to a authorized dealer for repair, or (2), have my Santa Fe repaired locally, then take it to a authorized dealer to ensure the repair met their standards, and then hope to get reimbursed - which could take anywhere from three to four months. I do not believe Hyundai has done all they could do to remedy this situation. First, they never contacted me, even though I made the dealership in Michigan aware of our move to Nebraska. So Hyundai had our new address information. If I had been contacted, I could have scheduled an appointment in cheyenne, wy where I go at least once a month to meet with a few clients. Now my vehicle is damaged and I cannot drive it, which takes away from my livelihood. And to get it repaired, I need to pay for the repairs locally and hope Hyundai reimburses me, or I have to rent a trailer and take it to the dealership that way. Hyundai does not seem to value the time I've lost from work, the time I've lost from meeting with clients, and the additional expense I will incur with my two repair options.
The contact owns a 2003 Hyundai Santa Fe. The contact stated that the vehicle started to leak oil after it was repaired under NHTSA campaign number: 14V435000 (suspension). The vehicle was taken back to the dealer, where it was diagnosed but was not repaired. The manufacturer was made aware of the issue. The failure mileage was 114,000.
The contact owns a 2003 Hyundai Santa Fe. The contact stated that the front driver side tie rod detached from the vehicle during acceleration. The vehicle was not diagnosed nor repaired. The contact received notification of NHTSA campaign number: 14V435000 (suspension). The manufacturer was not notified of the failure. The failure mileage was unknown.
TL-the contact owns a 2003 Hyundai Santa Fe. The contact stated that NHTSA campaign number: 09V123000 (suspension) exceeded a reasonable amount of time for the recall repair. The dealer and the manufacturer informed the contact that the part would not be available until approximately February of 2015. The contact did not experience a failure. Djr
The contact owns a 2003 Hyundai Santa Fe. The contact received a notification for NHTSA campaign number 14V435000 (suspension). The contact indicated that the dealer and the manufacturer explained that a remedy for the recall had not yet been determined. The contact also stated that similar repairs had been performed on the vehicle in 2009. The mileage on the vehicle at that time was 62,635.
The contact owns a 2003 Hyundai Santa Fe. The contact received a notification for NHTSA campaign id number: 14V435000 (suspension) and stated that the part needed was unavailable to repair the vehicle. The dealer was unable to confirm when the part would become available. The manufacturer was not notified of the issue. The contact had not experienced a failure.
A D V E R T I S E M E N T S
- Fargo, ND, USA