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2.0

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
80,074 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Hyundai Santa Fe suspension problems

suspension problem

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2004 Hyundai Santa Fe Owner Comments

problem #19

Apr 102014

Santa Fe

  • 101,000 miles

A D V E R T I S E M E N T S

TL-the contact owns a 2004 Hyundai Santa Fe. The contact stated that while driving approximately 20 mph over rail road tracks, he heard a popping sound. The contact mentioned that there were no warning signs illuminated. The vehicle was taken to a local mechanic who stated that the front passenger's side coil spring had fractured. The manufacturer was made aware of the failure. The vehicle was not repaired. The approximate failure and current mileage was 101,000.

- Casselton , ND, USA

problem #18

Jun 122013

Santa Fe 6-cyl

  • 85,000 miles
While backing out of driveway, heard a loud popping and cracking sound. Got out to look. There was a large "C" shaped piece of metal laying in driveway where drivers side was. Took car to Hyundai dealership. Coil spring had broken. Spring and tire was replaced under extended warranty. Concerned about passenger side now that ute now has 88,000 miles that will not be covered if occurs out of 10 year, 100,000 mile warranty.

- Florence, KY, USA

problem #17

Jul 052013

Santa Fe 6-cyl

  • 97,000 miles
While backing out of my driveway, I heard a "clunk" sound in the front of my vehicle. Upon inspection, I found a "C" shaped piece of metal on the driveway. I immediately drove to my mechanic's shop, where he told me that the coil spring on my Santa Fe had broken on the passenger's side. The coil spring on the driver's side was also cracked. He had to replace both coil springs. He later told me that it was unusual to have these springs break for no apparent reason. I decided to go online to see if Hyundai had issued a recall or whether this was a problem for other consumers who owned this vehicle. I found numerous sites where people had written in stating that they had the exact same problem - in most cases, the coil spring broke as the operator was putting the 2004-2006 car into gear to either back or, pull out of a parked position. I would appreciate your looking into this issue, and getting back to me on any further information you may need from me. [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Kingston, NY, USA

problem #16

Feb 082013

Santa Fe

  • 155,000 miles

A D V E R T I S E M E N T S

The contact owns a 2004 Hyundai Santa Fe. The contact stated that after starting the engine and shifting into drive, a loud popping and grinding noise emitted from outside of the vehicle. Upon inspection, it was found that the front passenger's tire had exploded. The vehicle was towed to an independent mechanic where the coil spring and defective tire were replaced. The identical failure occurred most recently where the front driver's side coil spring fractured. The vehicle had not been repaired. The manufacturer was not notified of the problem. The approximate failure mileage was 155,000.

- Rhodes Dale, MD, USA

problem #15

Apr 162013

Santa Fe 6-cyl

  • 78,425 miles
The contact owns a 2004 Hyundai Santa Fe. The contact stated that while driving approximately 20 mph, she heard a popping sound. The vehicle was taken to a local mechanic. The mechanic stated that the front passenger's side coil spring had fractured. The manufacturer was not made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 78,425.

- Williamstown, NJ, USA

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problem #14

Jan 282013

Santa Fe 6-cyl

  • 127,330 miles
I drove to work without incident on a major interstate at 6am. My car was parked in a secure lot for 8.5 hours. When I went to leave for the day, I started the car, put it drive and began to roll forward. When the car began to move I heard a loud grinding noise and stopped immediately. I called my husband and had him listen to it by phone. We had the car towed to out local Hyundai deal who informed us that the drivers side spring had broken which broke the strut, pinched the brake line and bent the sway bar. Total repair cost was $1053.31 with tax. We opted to replace both front springs and struts because we felt this was the safest thing to do after researching on the internet and discovering that there were hundreds of the same complaint in all Santa Fe's no matter what the year especially after reading that many of them occurred on an interstate traveling at 65 mph resulting in further damage and injury accidents.

- Hebron, OH, USA

problem #13

Mar 252013

Santa Fe 6-cyl

  • 106,000 miles

A D V E R T I S E M E N T S

I have a 2004 Hyundai Santa Fe, 2.7 liter engine, 4WD. Front spring on passenger side broke yesterday, while the car was in the garage, causing my tire to puncture. Thought it was just a flat but it was not until the car was towed to a tire store that I learned the spring had simply snapped in half. I have researched this and this is, clearly, a faulty part. After seeing dozens and dozens of similar consumer complaints I am astounded that Hyundai has not recalled these vehicles (appears to span 2001 to 2006) or been sued by someone seriously injured in an accident. Thank god I was not driving my car at the time. I wonder how many fatal accidents have been caused by Hyundai's negligence in not being forthcoming in replacing this part. My current repair cost estimate is $521. But it's not clear if other damage from the spring breakage has occurred. Will know tomorrow.

- Denver, CO, USA

problem #12

Feb 202013

Santa Fe

  • 125,000 miles
The contact owns a 2004 Hyundai Santa Fe. The contact stated that while exiting a residential garage, the front passenger side coil spring fractured and penetrated the front passenger side tire. The contact spoke with the manufacturer however, the vehicle was not repaired. The failure and the current mileages were 125,000.

- Norton, OH, USA

problem #11

Jan 192013

Santa Fe

  • 76,000 miles
The contact owns a 2004 Hyundai Santa Fe. The contact stated that while reversing out of her driveway, the driver front coil spring fractured and rubbed against the tire. The dealer was not notified. The manufacturer was not notified. The vehicle was not repaired. The failure mileage was 76,000.

- Johnstown, PA, USA

problem #10

Jan 122013

Santa Fe

  • 131,000 miles
My wife's Santa Fe experienced a failure of the front passenger coil spring over the weekend while parked in the driveway. There were no warning signs that it was about to fail and we are very lucky that she was not driving it at the time. It does have 131,000 miles on it, but I have never had a coil spring snap like this on any other vehicle I have owned. Based on the number of complaints on this issue, Hyundai needs to issue a recall for this problem. Right now we are looking at approximately $1500 (still getting quotes) for something that should have been resolved some time ago.

- South Bend, IN, USA

problem #9

Jun 102012

Santa Fe

  • 104,000 miles

A D V E R T I S E M E N T S

The contact owns a 2004 Hyundai Santa Fe. The contact stated that while attempting to park, the coil spring broke and punctured the tire. The vehicle was not taken to the dealer. The manufacturer was made aware of the failure who did not offer any assistance. The vehicle was not repaired. The failure and current mileage was 104,000.

- Bozeman , MT, USA

problem #8

Nov 012011

Santa Fe 6-cyl

  • miles
My air bags light is always on and will not turn off. The suspension is horrible, I took it to a mechanic and he said" there was nothing he could do. And sometimes when I turn my vehicle on the engine revels up and sounds as if the acceleration is stuck. Scares me to death.

- Hubert, NC, USA

problem #7

Feb 252012

Santa Fe

  • 127,000 miles
I began backing out of my driveway when I heard a crunching type sound, and then it stopped briefly. I continued to back up and the sound happened again followed by a loud noise and air gushing out of my passenger side front wheel. The tire went completely flat. Once the tire was removed we discovered the coil spring had broken and sliced the tire all the way around. It appears from my research that this is a common problem. Luckily I was not driving down the road with my small children in the car.

- Westbrook, ME, USA

problem #6

Jan 132012

Santa Fe

  • 101,000 miles
Car was is garage. Went to back out and had barely moved an inch in reverse when I heard a pop and a whooshing noise of the front left tire deflating. Car was then slanted/lopsided to the left because the tire was so deflated. Tried to remove tire and couldn't get it off. Discovered that the front left coil spring had snapped off and it was lodged in the tire. The sharp jagged end of the spring is what popped the tire. Lucky I wasn't driving when this happened!

- Mc Farland, WI, USA

problem #5

Apr 012011

Santa Fe 6-cyl

  • 40,000 miles
The driver's side coil spring broke on my 2004 Hyundai Santa Fe at 40,000 miles. I was driving down a street and there was a loud explosion type sound, my vehicle actually felt like it jumped, all the dash lights came on and the engine died. I wrestled with the wheel to get the car over to the side of the road but I was still in the road. There was a woman in front of me getting out of her car with a toddler and I came close to hitting them as I tried to control my truck. I'm so glad I wasn't going faster than 10-15 mph. The repair agent said he'd never seen this happen at less than 100K+ miles, and it took out the brake line and fuel line on that side as well. Total cost will be $1500. As the timing belt also needs changing. Not happy. I see many other complaints of this situation (coil spring going on Hyundai Santa Fe at low mileage), but I don't see any kind of reparation offered by the company or any recall. There should be - this is not acceptable. I'm not likely to buy a Hyundai again.

- Old Orchard Beach, ME, USA

problem #4

Apr 062009

Santa Fe

  • 17,552 miles
Drivers side coil spring broken. Strut mount also needed to be replaced. I bought this car new in 2004. As the mileage will tell you, I don't drive it much. My car had been sitting in the driveway for a couple of days when I went to go to work. As I started backing out of the driveway I heard a very loud noise when I turned the wheel. I decided not to try driving it. My husband took it to the dealer and they found the spring broken. They said I was no longer under warranty. Fortunately, I was not driving it at the time as it could have punctured the tire and caused a blowout. Since this incident, it has happened again, on the passenger side. This time it had been sitting for about 4 days in the driveway and when I went to back out, I heard it. We immediately took it to a nearby garage and found the spring had broken and was rubbing on the tire. This time the mileage was about 25,000 miles. Hyundai does not seem to think there is a problem with these springs. I think it needs to be looked into before someone gets killed. I don't know if it is pertaining to this complaint, but I do want to mention that at 27,000 miles I also had to replace both rear control arms. There seems to be a real problem with the suspension system on the vehicle. Please look into it.

- Beverly, MA, USA

problem #3

Apr 062009

Santa Fe

  • 17,552 miles
Drivers side coil spring broken. Strut mount also needed to be replaced. I bought this car new in 2004. As the mileage will tell you, I don't drive it much. My car had been sitting in the driveway for a couple of days when I went to go to work. As I started backing out of the driveway I heard a very loud noise when I turned the wheel. I decided not to try driving it. My husband took it to the dealer and they found the spring broken. They said I was no longer under warranty. Fortunately, I was not driving it at the time as it could have punctured the tire and caused a blowout. Since this incident, it has happened again, on the passenger side. This time it had been sitting for about 4 days in the driveway and when I went to back out, I heard it. We immediately took it to a nearby garage and found the spring had broken and was rubbing on the tire. This time the mileage was about 25,000 miles. Hyundai does not seem to think there is a problem with these springs. I think it needs to be looked into before someone gets killed. I don't know if it is pertaining to this complaint, but I do want to mention that at 27,000 miles I also had to replace both rear control arms. There seems to be a real problem with the suspension system on the vehicle. Please look into it.

- Beverly, MA, USA

problem #2

Apr 062009

Santa Fe

  • 17,552 miles
Drivers side coil spring broken. Strut mount also needed to be replaced. I bought this car new in 2004. As the mileage will tell you, I don't drive it much. My car had been sitting in the driveway for a couple of days when I went to go to work. As I started backing out of the driveway I heard a very loud noise when I turned the wheel. I decided not to try driving it. My husband took it to the dealer and they found the spring broken. They said I was no longer under warranty. Fortunately, I was not driving it at the time as it could have punctured the tire and caused a blowout. Since this incident, it has happened again, on the passenger side. This time it had been sitting for about 4 days in the driveway and when I went to back out, I heard it. We immediately took it to a nearby garage and found the spring had broken and was rubbing on the tire. This time the mileage was about 25,000 miles. Hyundai does not seem to think there is a problem with these springs. I think it needs to be looked into before someone gets killed. I don't know if it is pertaining to this complaint, but I do want to mention that at 27,000 miles I also had to replace both rear control arms. There seems to be a real problem with the suspension system on the vehicle. Please look into it.

- Beverly, MA, USA

problem #1

Dec 182003

Santa Fe

  • Automatic transmission
  • 15,000 miles
While driving 40 mph steering wheel pulled to the left. This was causing a distraction to the consumer. Dealership mechanic tried to repair the vehicle 3 times, but did not resolve the problem. Cruise control is not operating properly.

- Oak Forest, IL, USA

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