Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.

CarComplaints.com Notes: The 2011 Hyundai Santa Fe has a problem with the engine stalling while driving. Both our data & the NHTSA's complaint data show a significant defect trend at low mileage.

In a 2-page letter sent August 2014 to Santa Fe owners, Hyundai claims the engine stalling only occurs under a "specific set of operating conditions".

However a class action lawsuit filed around the same time details multiple claims from Sante Fe owners that claim the engine stalling happens at any time, under any conditions.

10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
30,253 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Hyundai Santa Fe suspension problems

suspension problem

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2011 Hyundai Santa Fe Owner Comments

problem #7

May 082015

Santa Fe

  • 29,000 miles

A D V E R T I S E M E N T S

Purchased 2011 Santa Fe w/ 29000 miles on 5/15/2015. Noted excessive rust on rear suspension and frame components, particularly at weld joints and on suspension members - to the extent that I am concerned about vehicle safety. Had vehicle inspected at twin city Hyundai in knoxville and received evasive answer about how it was a New York car and that the level of corrosion was basically to be expected. No offer to conduct any repair work. Vehicle is in warranty and has been meticulously cared for in all respects (interior, engine bay, and other body work is excellent). I grew up in Colorado and have never seen corrosion this extensive on any vehicle and do not find the dealer response acceptable. Corrosion resistance preparation during manufacture appears to be inadequate.

- Oak Ridge, TN, USA

problem #6

Mar 312015

Santa Fe 4-cyl

  • 61,339 miles
2011 Hyundai Santa Fe gls (all wheel drive) 2.4L engine. Mileage = 61,339 traveling at approx. 40 mph on a secondary paved road the evening of 3/31/2015, heard a loud bang and grinding noise originating from the front passenger side of vehicle. Immediately pulled over to the side of the road to inspect the vehicle. Found that the passenger side front coil spring broke near the bottom of the spring, which allowed the spring to fall down around the strut and come into contact with the inside area of the passenger side front tire. Spring had to be replaced at out of pocket cost because vehicle is just over the 60,000 mile warranty limit. Called Hyundai and they stated that there was no active recall for broken coil springs on the 2011 Santa Fe models. Hyundai would not cover the parts/labor to repair this problem even as a good faith effort because the vehicle was 1,339 miles past the warranty limit.

- Ford City, PA, USA

problem #5

Oct 232014

Santa Fe 4-cyl

  • 55 miles
I bought this 2011 Hyundai sante fe I have a noise coming from the back rear I have called and brought this back 5 X and kept being told its wind so I called Corp. And field a complaint and got no where a guy showed up and read the report he claimed he was from Corp. And then we took it out and he started to talk to me and asked I answer at 30 miles and up, and he said again its the wind and in summer with the windows down it will go away. So I hit my button opened all windows and it was even louder and then he said that the 208 and 209 due this and its the wind I said this is a 211 not a 208 or 209 and that's when he said get it back to the dealers auto fair and he said his final decision was finial I said no way I also told him I heard two other in waiting area that they had same problem and when the mechanic said and replace the rear axle on 2 vech. Then he was fired for doing this. The guy from Corp.?? just walked away and the waiting lobby was full and he had no further comment and said his decision was final.... also when I bought this vech. I be leave it was sold to me under false pretenses because it had 2 wrong sets of tires on it as well.

- Derry, NH, USA

problem #4

Sep 182014

Santa Fe 4-cyl

  • 56,000 miles

A D V E R T I S E M E N T S

I perched it on Sept. 9. 214 I reported this in Sept 214 problem the back wheels sound like I had a flat tire as soon as you pick up speed of 50 to 65 miles hour they replace tires and still no change I had the tech. Take a road trip to here it and how loud it was on highway. Then they thought it was out of liniment so the did that, and still no change, they told me that the wheels are wobbly and it will continue.so. I was told to give it 2 weeks or so, but when you go on highway its louder then vibrates and when you hit the brakes you can feel it also and the tech. Also felt it, and at this point they still don't know what it is. I bought this truck do to a friend that recommend it and know they are having the same issue.as mine and they also complained I bought this do to, I am disabled and need a dependable vehicle and not big problems. I have not yet made a payment its not due until Oct. 29,2014.

- Derry, NH, USA

problem #3

Jan 022013

Santa Fe 4-cyl

  • 34,000 miles
Steering wheel is loose in the steering column, moves as if it loose. I have owned a total of four Santa Fe's. this is the first one that has a loose steering wheel. I have taken it to the dealer twice. They say nothing is wrong. There is something wrong. I am not sure if it is the steering shaft, or a worn out bearing.

- Hurricane, UT, USA

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problem #2

Oct 252011

Santa Fe

  • 30,000 miles
The contact owns a 2011 Hyundai Santa Fe. The contact stated that while driving 20 mph, there was a loud pop heard from the rear of the vehicle. The vehicle then stalled in the middle of the intersection where the vehicle was crashed into from the passenger side. The passenger side rear tire exploded from the impact. There were no injuries. The vehicle was towed to the contact's residence and later diagnosed by a private mechanic who advised that the rear axle fractured. The vehicle was not repaired. The failure and the current mileage was 30,000.

- Lawton , OK, USA

problem #1

Jan 072011

Santa Fe 6-cyl

  • 1,375 miles
Vehicle pulled hard to the left (the side I wanted to pass on) when passing gear was used. I came very close to hitting the car to my left. The dealers service manager claims this is normal due to torque knuckle steering. (it happened when he drove my SUV and he told me that I would have to get used to it!!! we also tried another SUV and experienced the same problem, please note; the service manager told me that bigger tires would probably solve the problem. When I told him that the SUV is under warranty and that I would not pay for them he dropped the subject). I have tried the maneuver indicated when there is no traffic and it happens more often than not. I am concerned for my safety and the safety of anyone without my quick reflexes. I had noticed this problem several times prior to the passing incident on a straight acceleration, but believed it might be an uneven pavement causing it. )I am not a mechanic, but think there is a correlation between the steering and the drive train that is causing the problem. Updated 02/14/11 the dealer informed the consumer it was a normal characteristic of the vehicle. The consumer also stated the right rear passenger door would not open from the inside. Updated portable 02/25/11

- West Palm Beach, FL, USA

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