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10.0

really awful
Crashes / Fires:
1 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
25,757 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 Hyundai Santa Fe engine problems

engine problem

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2013 Hyundai Santa Fe Owner Comments (Page 1 of 2)

problem #31

Oct 022016

Santa Fe

  • 104,000 miles

A D V E R T I S E M E N T S

My check engine light came on in my Hyundai on Saturday. The next day, Sunday, I took my Hyundai Santa Fe sport 2013 to the car repair for a diagnostic. The tech said the codes were related to a timing belt and that we could drive it short distances and bring it back later before closing (5pm) because the repair mechanic would not be in until Monday. On the same day, Sunday, we drove to pick up a rental car so that my huyndai could go back to the shop for the mechanic on Monday. While driving to the car rental, we pulled into the car rental parking lot and my Hyundai just stopped/shut down while driving. It would not turn back over. I called a tow truck to have it towed back to the car repair. The next day, Monday, the car repair called and told me that my engine had seized and that a new engine would have to be purchased. I had my Hyundai towed again on that same day to Hyundai service center for a second opinion and they said something about my camshaft and that the engine had seized and that a new engine would have to be purchased. My Hyundai had just had a tune-up and it had oil in it. We checked the oil on Saturday. A brand new car with regular oil changes and maintenance does not just decide to go kaput! I am thankful that we were not driving on a highway and that we did not lose our lives on that Sunday.

- Stockton, CA, USA

problem #30

Sep 172016

Santa Fe

  • 52,000 miles
Began to smell burning smell and a few hours later low oil light came oil, stopped car and no oil noted on dip stick. Added oil but poured out the bottom of car. Dealer noted oil line to turbo had failed and oil was dripping onto the manifold with possible fire risk. Unsure of any engine damage...updated 10/26/16

- Clarksville, MD, USA

problem #29

Jun 052016

Santa Fe

  • 65,000 miles
Engine stalls while driving at slow speeds and at highway speeds. Rpms go to zero. Been in shop twice - once cant duplicate problem, 2nd time replaced fuel pump near gas tank. Currently in shop for same problem.

- Shreveport, LA, USA

problem #28

Feb 182016

Santa Fe

  • 30,460 miles

A D V E R T I S E M E N T S

The contact owns a 2013 Hyundai Santa Fe. While driving at various speeds, the vehicle began to blow smoke out of the tail pipe and into the cabin of the vehicle. The vehicle would also hesitate and accelerate slowly. There were no warning indicators illuminated. The vehicle was taken to the dealer where it was confirmed that the ECM failed and needed to be replaced. The contact stated that there was a customer satisfaction recall for the update of the ECM, but the vehicle owner was not notified. The vehicle was repaired; however, the failure recurred. The manufacturer was notified of the failure. The approximate failure mileage was 30,460.

- Tukahoe, NY, USA

problem #27

Apr 182016

Santa Fe

  • 49,000 miles
The oil line that feeds the turbo had a major oil leak onto the manifold, this could have caused a major fire in the engine bay. It is a known issue on this vehicle and the line is not safe for the location and risk of fire. One of the symptom we had a smell of burning oil at stop light....updated 11/09/16

- Colorado Springs, CO, USA

problem #26

Feb 142016

Santa Fe

  • 32,000 miles
After accelerating from a stop light, turning left onto a two lane 35mph road, the car seemed to downshift and would not respond to the accelerator. It continued to move forward at no more than 10-15mph jerking and lunging up a hill, causing a hazard for approaching cars. The AWD light came on along with another light pertaining to the drivetrain/axle. We were able to continue a few hundred yards until a safe spot to pull over was found. The roadside assist tech suspected there may be water in the fuel system, however when loading the car onto the truck, noticed the jerking motion and insisted it should be brought in for inspection. In our first conversation with the mechanic he mentioned recalls on the vehicle. We said that we had just purchased the car after lease, 2 months prior, and during that process we asked about recalls and were told there were none.

- Mount Kisco, NY, USA

problem #25

Sep 042015

Santa Fe

  • 78,065 miles

A D V E R T I S E M E N T S

While turn left into a subdivision the steering would not re-center thus the car ran over a couple of large stones lining the roadway at the entrance. The ABS did not engage. Finally the car stopped about 30 feet later. I was able to finally steer the car back on to the street. There is damage to the undercarriage, the inner wheel well on the right side was torn off, the left front air dam, the exhaust system, the right front wheel was damage, and a flat tire.

- Baton Rouge, LA, USA

problem #24

Aug 132015

Santa Fe

  • 27,000 miles
When driving on the freeway, vehicle lost power and shut off, smelled and saw smoke coming from the vents. Pulled to side of road and opened hood to check engine and flames shot out, closed hood and truckers ran over with fire extinguishers and called fire department. Within 5 minutes vehicle was totally engulfed and fire department had arrived and could only prevent flames from spreading to surrounding environment. Vehicle was totally consumed by this catastrophic fire. Called Hyundai corporate offices in California to report it as the vehicle is under warranty and was asked 'what do you want us to do?'. received the impression that they were not going to do anything about this.

- Oregon City, OR, USA

problem #23

Jul 292015

Santa Fe

  • 55,870 miles
The vehicle was stopped with my foot on brake. The engine began to race for several seconds and then returned to normal. It seemed as if the transmission was in neutral when this happened as there was no laboring of the engine. The car was in drive.

- Pattersonville, NY, USA

problem #22

Mar 172015

Santa Fe

  • 39,847 miles
The contact owns a 2013 Hyundai Santa Fe. While driving at 25 mph, the vehicle stalled. The contact was able to restart the vehicle and the engine warning light illuminated. The failure recurred on numerous occasions. The vehicle was taken to a dealer who was unable to diagnose or repair the vehicle. The manufacturer was not notified of the failure. The failure mileage was 39,847.

- Jacksonville, AR, USA

problem #21

Jan 252015

Santa Fe 4-cyl

  • 36,500 miles

A D V E R T I S E M E N T S

While driving on an interstate at 75 miles an hour, my engine started to make a knocking sound and was losing acceleration. I tried accelerating but the car did not accelerate. The engine then seized up and I coasted to the side of the interstate. Car was towed to dealership. The dealership stated the second cylinder broke up inside the engine causing the engine to seize. They are replacing the engine.

- Galloway, OH, USA

problem #20

Aug 222014

Santa Fe 4-cyl

  • 6,000 miles
I've had a 2013 Hyundai Santa Fe gls for about six months (purchased new on 3/3/14). Several weeks ago around 8/22/14), when I tried to rapidly accelerate on to the interstate from the on ramp, the engine revved up to 8-9K RPM but it felt like the clutch/transmission never engaged and I could not accelerate. After letting my foot off the gas and retrying, the car ┐┐bucked┐Ł and eventually, I was able to accelerate at a slower rate. This continued to happen several times over the next week. I took the car in for service and was able to demonstrate the problem to the mechanic. I was initially told it was the high resistance fuel pump which was replaced but as soon as I left the dealership and tested the car, the same issue happened. I brought the car back and a week later, they've told me it is the low-resistance fuel pump and fuel line. I am very concerned that they keep replacing parts without any improvement in the vehicle. I have not made any changes to the way I drive the vehicle and this was definitely not happening the first five months that we owned the vehicle.

- Avondale Estates, GA, USA

problem #19

Aug 142014

Santa Fe

  • 2,137 miles
The contact owns a 2013 Hyundai Santa Fe. While driving 65 mph, the vehicle stalled without warning. The dealer stated that the engine seized and needed to be replaced. The manufacturer was made aware of the failure. The vehicle was repaired. The failure mileage was 2,137.

- Middletown , NY, USA

problem #18

Aug 122014

Santa Fe 4-cyl

  • 7,606 miles
At 7606 miles I took my 2013 Santa Fe sport 2.0T in for an oil change. The dealer inspected the vehicle and noticed a knocking noise coming from the engine. The manager and line tech confirmed the knocking and indicated to me that I would need a new engine. I was traveling and had a 13 hour drive ahead of me to get back home. Having to worry about this every time I travel is a concern. I do not want to end up on the side of the road.

- Kansas City , MO, USA

problem #17

May 052014

Santa Fe

  • 18,000 miles
The contact owns a 2013 Hyundai Santa Fe. While driving at an unknown speed, the vehicle stalled. The dealer stated that the engine locked. The vehicle was repaired; however, the check engine indicator illuminated and the failure recurred. The manufacturer was notified. The failure mileage was 18,000.

- Inglewood, CA, USA

problem #16

Apr 072014

Santa Fe 4-cyl

  • 12,100 miles
We were on the interstate when traffic had stopped we were stopped about 5 minutes and when we went to go the engine quit right after we gave the vehicle the gas, none of the engine lights came on. We restarted the car and gave it the gas and it quit again still no engine lights came on.we waited a few minutes and restarted the car and got off the interstate and drove on a side road to see if the computer would reset itself.we had no problem after that.we then took it into the dealer and they went through the vehicle and couldn't find anything wrong.I asked the dealer if this could happen when we were going 65mph and have the engine quit and he said yes.if were on the interstate and going 65-70mph and the engine quits we could be killed by a truck hitting us.this is our 3rd Santa Fe but were are terrified of driving this vehicle especially with the grand kids.I did call Hyundai customer service and was treated like I was an idiot he was one of the worst person I have ever talked to in customer service.the reason I'm sending this to you someone is going to get killed because of this.

- Brewerton, NY, USA

problem #15

Feb 112014

Santa Fe

  • 43,174 miles
Est Feb 11, 2014. Driving on the pa turnpike and next thing I know the engine quit. Tried putting car in neutral and restart but it wouldn't. was able to pull across 5 lanes of turnpike traffic to side - put in park and restarted. 13 April, 2014. In parking lot with motor running. Accidentally hit base of key chain and car shut off. Key still in and on the position of started mode - like I hadn't turn it off. Reported 2X to limerick Hyundai in Pennsylvania. Their suggestion is to take off house keys, small carabineer and just use car key only and alone. I noted that there was play in the key when in the ignition and asked if there might be a lose wire or if I should replace the ignition key lock. They didn't recommend it. Wondered if taking the key in and out couldn't have triggered a problem.

- Royersford, PA, USA

problem #14

Apr 012014

Santa Fe 4-cyl

  • 1,018 miles
Took 2013 Santa Fe sport 2.0T AWD in for routine appointment at local Hyundai dealer to have warranty service on fuel filler door (which was not operating due to failure to re-connect solenoid during prior recall - before delivery - for door locks) and also to check on "tappet noise" in engine. Confirmed these would be warranty items before leaving. Stunned to receive call later that afternoon informing me that metal was found in engine oil and Hyundai would replace engine, and wanted old engine for inspection. Approximately 1,000 miles on odometer. Vehicle was operating normally. Tappet noise typically subsided after "cold" (I.e. garaged) start-ups. Experienced one engine "backfire" at low speed on service road just after leaving dealer lot..... day of purchase. Also experienced some very minor hesitation / stumble on occasion when accelerating after full stop. Otherwise engine performing normally at city and highway speeds. Now suspect that "tappet noise" might have been piston slap! noise was worst after releasing gas pedal at about 1,000 RPM, with RPM falling. Sounded like an old farm tractor. Dealer says they just finished replacing engine on another 2013 Santa Fe today. Lousy feeling to have lemon law as the only safety net after trading in a perfectly good 4WD truck, and then pay thousands more!

- Edmond, OK, USA

problem #13

Feb 092014

Santa Fe 4-cyl

  • 44,000 miles
Vehicle stalls in traffic.no warning signs.

- Seminole, FL, USA

problem #12

Oct 162013

Santa Fe

  • 30,600 miles
My neighbor sold me my car. So he usually will take it in for my oil changes to save me the trip. He picked my car up as usual and headed to the dealership, which is about 25 miles away. He called me less then a half hour later saying the car was broken down on the side of the road. I was livid. The vehicle was towed to circle Hyundai of shrewsbury NJ. They did not touch the car the afternoon it came in. That upset me even more. The next day I finally received a call in late afternoon that the engine suffered a "catastrophic failure:" My engine was seized. I was told my oil level was fine. My oil was clean. The could not explain the cause of what caused the failure. I was informed that a new engine would be installed. A long block. I have not heard from the dealer since. I have to say, I drive allot for my work. I also take at least two cross country trips a year. I don't trust this vehicle anymore. I feel I am entitled to a new vehicle at what my current load due amount is. How can I trust this car to get me to my job? I shoot weddings for a living. I am pretty sure a bride is not going to want to hear about my car engine seizing, that is why I missed her wedding ceremony. Hyundai should make this right!!!

- Toms River, NJ, USA

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