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5.4

fairly significant
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
16,729 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 Hyundai Santa Fe fuel system problems

fuel system problem

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2013 Hyundai Santa Fe Owner Comments

problem #11

Jun 052016

Santa Fe

  • 65,000 miles

A D V E R T I S E M E N T S

Engine stalls while driving at slow speeds and at highway speeds. Rpms go to zero. Been in shop twice - once cant duplicate problem, 2nd time replaced fuel pump near gas tank. Currently in shop for same problem.

- Shreveport, LA, USA

problem #10

May 152016

Santa Fe

  • 1 miles
Trying to pull over at parking lot, the engine was suddenly stopped at about 16:00 on the day of May 15, 2016. Tried several times for restart, but in vain. Battery status was good. Called service dealer and they couldní»T get the cause of the malfunction, they sent my car to the upper leveled service workshop. The shop manager said his hands are tied in this case and explained accumulated metal(aluminum) particles blocked the fuel flows of high pressure pump of the fuel supply system. And the car needs replacement of whole fuel supply system from fuel tank to fuel pressure pump. During the 4 years of occupation of the car, I have driven the car in very normal and regular manner. At every 7~8,000 km, fuel filter was replaced with new one. The accumulation of the metal(alumnum) particles seemed come from the defective part during the manufacturing by factory. If this occurred during the road operation, sudden engine stop may cause a crash, injuries, deaths. Now the driverí»S is in a serious mental condition of deep concern on the possibly fatal crash, even not occurred. The real problem is they doní»T know the exact reason of the metal particles accumulation in the fuel supply system. Because they doní»T know the real cause and the warrantee period completed, the car owner is responsible for the repair cost, maker is insisting.

- Chonan, Chungnam, Korea, AA, USA

problem #9

Feb 142016

Santa Fe

  • 32,000 miles
After accelerating from a stop light, turning left onto a two lane 35mph road, the car seemed to downshift and would not respond to the accelerator. It continued to move forward at no more than 10-15mph jerking and lunging up a hill, causing a hazard for approaching cars. The AWD light came on along with another light pertaining to the drivetrain/axle. We were able to continue a few hundred yards until a safe spot to pull over was found. The roadside assist tech suspected there may be water in the fuel system, however when loading the car onto the truck, noticed the jerking motion and insisted it should be brought in for inspection. In our first conversation with the mechanic he mentioned recalls on the vehicle. We said that we had just purchased the car after lease, 2 months prior, and during that process we asked about recalls and were told there were none.

- Mount Kisco, NY, USA

problem #8

Aug 132015

Santa Fe

  • 27,000 miles

A D V E R T I S E M E N T S

When driving on the freeway, vehicle lost power and shut off, smelled and saw smoke coming from the vents. Pulled to side of road and opened hood to check engine and flames shot out, closed hood and truckers ran over with fire extinguishers and called fire department. Within 5 minutes vehicle was totally engulfed and fire department had arrived and could only prevent flames from spreading to surrounding environment. Vehicle was totally consumed by this catastrophic fire. Called Hyundai corporate offices in California to report it as the vehicle is under warranty and was asked 'what do you want us to do?'. received the impression that they were not going to do anything about this.

- Oregon City, OR, USA

problem #7

Jul 292015

Santa Fe

  • 55,870 miles
The vehicle was stopped with my foot on brake. The engine began to race for several seconds and then returned to normal. It seemed as if the transmission was in neutral when this happened as there was no laboring of the engine. The car was in drive.

- Pattersonville, NY, USA

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problem #6

Feb 112013

Santa Fe

  • 2,500 miles
The contact owns a 2013 Hyundai Santa Fe. The contact stated that the fuel gauge failed without warning. The failure would recur whenever the contact refueled the vehicle. The vehicle was taken to an authorized dealer multiple times and they were unable to diagnose the failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 2,500.

- Apollo Beach, FL, USA

problem #5

Apr 272013

Santa Fe

  • 350 miles

A D V E R T I S E M E N T S

2013 Santa Fe 2.0 AWD- fuel gauge does not read correctly therefore you do not know how much gas you have in the car. First time I pumped gas it stopped at 3/4 and met clicking. 2nd time pumped it never stopped and the tank over flowed. My average mpg does not go higher then 15 mile per gallon! my range shows only 250 on a full tank. Hyundai knows this is an issues and I don't believe they know how to fix it. I recommend everyone contact their local lemon law attorney and start the process if you have tried 4 or more time with Hyundai to resolve this. I started my process and its looking like they have to give me 100%'of my money back and no less. Oh also excessive wind noise on driver side when driving.

- Astoria, NY, USA

problem #4

Oct 112012

Santa Fe

  • 500 miles
Gas gauge does not read correctly and causes trip calculation and driving range to be displayed incorrectly. This could cause car to unexpectedly run out of fuel and cause an accident. ## VIN failed ##

- Pattersonville, NY, USA

problem #3

Mar 092013

Santa Fe 4-cyl

  • 415 miles
We purchased the 2013 Hyundai Santa Fe sport (2wd) on 2/23/13. When I attempted to fill up the gas tank for the first time, the gas pump continuously shut off automatically as if the tank was full. It took approximately 15-20 minutes to fill up 3/4 of the tank. I initially thought it was the gas pump that was bad. About a week later, when I attempted to fill up again, the same problem occurred on a different pump. I tried a couple of different gas stations, and the problem continued. I took the vehicle in to a Hyundai dealership for a check up. After a preliminary check, the dealer advised that there was no error code. However, in order for them to remove the tank and check the entire assembly, the gas tank was too full, so I needed to drive it around and use up some gas until it was less than 1/2 tank full. So after a few days, I took it in again. After a few days, they advised that the after removing the tank, they observed the fuel tank neck end had been melted. They were not sure what the cause was. So they replaced the fuel tank, and filled the gas tank without any issues. We just got the car back, so we'll see it the problem has been fixed, or if it'll be a recurring problem. We thought it was very odd that a brand new car would have this problem, and we're more concerned what caused it to "melt". if there is a major heat issue that would cause something to melt near the gas tank, this is a very serious concern. The dealer advised us that an engineer from Hyundai came out to inspect it upon learning about the problem. We've found numerous similar complaint online, and not only with the Santa Fe but with many other Hyundai models. In fact, the 2012 Hyundai sonata rental they provided us with had a similar problem where it would shut off every 2 1/2 gallons. The dealer fixed the problem for now, but we'll have to monitor it.

- La Mirada, CA, USA

problem #2

Jan 082013

Santa Fe 4-cyl

  • 332 miles
Car did not respond to throttle input for as long as 5 or 6 seconds this happening several times early on. The car now has 2300 miles and the symptoms have evolved to the car starting to move to approximately 5 miles per hour then falling on its face for 2 to 3 seconds before resuming speed almost causing a rear collision. The car has been back to the dealer twice one time for five days with the dealer unable to replicate the problem. I am very concerned that this issue could possibly cause a rear collision or an accident pulling into traffic.

- Evans City, PA, USA

problem #1

Dec 052012

Santa Fe 4-cyl

  • 52 miles
Vehicle will not fill past 3/4 tank. If you stay at pump and keep clicking it will overflow and eventually fill but, then engine light appears and must to return to dealer for service. Many parts have been installed in an attempt to fix but nothing works. Electronic steering exceptionally vague in any of three settings, trailer connector not functioning. Vehicle engine almost cuts off at times.

- Boynton Beach, FL, USA

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