This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I received a notice of recall on the ABS for my Hyundai Santa Fe 2014 Sport. My ABS light recently illuminated, I went to the Hyundai site to make an appt. I was given one a week out, while waiting for the appt my brake lights wouldn-€™t turn off unless I disconnected the battery. I took the vehicle to the dealership in Brevard Fl, the guy kept trying to upsell me $180 for diagnostics and that I had to pay it for every light on. Which I explained had all happened since the ABS light. I was there for 4 hours and I asked him to fix the ABS he didn-€™t said he didn-€™t have time and I had to reschedule. I had to wait another week, I took it to a friend who is a certified mechanic. He put it on his diagnostic computer and it kept coming back with ABS code. Said he couldn-€™t do the brakes until that was fixed. Went back this week, didn-€™t ask me anything when I pulled in, not even an hour later said my vehicle was done come get it. He handed me a quote of $1300 for brakes. I asked if I paid that would it fix the ABS he said no, but ur vehicle is not safe to drive. I explained I know, it wasn-€™t safe last week and you didn-€™t help me. I was able to get my vehicle to nearby brake-shop. I explained everything that happen, they also ran diagnostics and said it was ABS that they couldn-€™t fix it either until the dealership fixed the ABS. Now my vehicle is stuck at brake-shop and I just started a new job and have already had to miss two days work. I am completely dumbfounded as to why I am getting the run around and no one wants to help. I deplore having to complain, however it feels as though there is no more customer service/satisfaction.
While driving on the MA Route 90 on April 29, 2022, the vehicle stopped accelerating and became unsafe drive. I brought the car to Midas and was told that the car needed a new engine. I contacted a Hyundai dealer and was told that they could not look at the car as they had over a hundred Hyundai engines to replace. Prior to this incident, there were no warning lights or messages. I have learned that there seems to be significant problems with many Hyundai models. I believe this was extremely dangerous as the car would not accelerate whileI was in the fastlane of the highway.
Hyuandi recalled Santa Fe 2.4L engines. Ignoring and refuses to acknowledge many 3.3L Santa Fe-€™s SAME engine failures as they have had lawsuits over. I-€™m reaching out AGAIN demanding investigations EVERY FAILED ENGINE REPORTED. Denying accountability For the safety of their customers! My engine blew driving onI-40 interstate. I was accelerating to pass a vehicle. During my attempted acceleration I lost all petal pressure and my foot went to the floor. The RPM-€™s spiked up 5-6k. the oil pressure escalated rapidly. My car seemingly stalled out. Losing ability to keep moving. What looked like steam coming out of the passenger side front wheel well. Assumed that was from a liquid hitting the hot brakes. After sitting for a few moments, I attempted to restart the vehicle. turning it off & it never came back on. Following failure to start back up. I checked the oil level. ALARMINGLY- it was completely dry. While inspecting the car on the side of the busiest highway! there was no large apparent leaks, where the oil would-€™ve run out. This is a direct display of the motor burning the oil over time. The Hyuandi dealership is responsible for the maintenance and my cars inability to run. As the oil-€™s mysterious disappearance is from a malfunction in the engine. the REASON my car ran out of oil. MONTHS prior to its mysterious disappearance the oil was changed & NO concerns of malfunction or failure to run, we-€™re reported after my maintenance by the SAME dealership who blames me. Denying the truth. Blaming me for -€œlack of servicing-€ the vehicle they serviced AND WAS NOT DUE OF ONE. Hyuandi-€™s ignoring their engine problem. Putting their customers and many other drivers lives AT RISK. and I-€™m highly disappointed in the service from both hyuandi, all dealerships, and the refusal to acknowledge THEIR responsibility for ME NO LONGER HAVING A RUNNING VEHICLE. Not offering a replacement engine. Expecting ME to drop $6,000 which is half the price of my cars value. I WANT ANSWERS!!!!!!!
ABS, downhill, and traction control indicator lights illuminate on the dash. Hyundai dealer says a rear wheel bearing/wheel speed sensor is failing and needs to be replaced. They said they've seen this many times and when looking online these seem destined to fail on my hyndai Santa Fe's 3-6 years into the vehicle life. There is a tsb for this issue that says it relates to sea water, but it may just be any water/wet conditions. I believe a recall is needed for this issue.
I purchased my 2014 Santa Fe sport from Ford motor sales located@10700 Ford road dearborn, Michigan in October 2020. After a week of driving it back and forth to work, it started not accelerating and I kept smelling like something was burning in it. I took it back and forth to the dealership for this same issue now the engine is knocking and the oil wont stay in it either, after its been changed too. Im heartbroken and its christmas and I have no transportation at all to get to work for me and my family. I'm a frontline worker for the covid-19 team here in Michigan at the be well medical center for biotech laboratories and can lose my job if I dont get this fix immediately. This recall explains alot thats why my poor truck is dying. Please help
- Detroit, MI, USA
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2014 hyundia Santa Fe sport will not accelerate, when taking off, or going up hill. Almost seem like losing power when trying to increase speed. Very dangerous when trying to merge into traffic or on highway.
When the cruise control is active, pushing the button to decelerate occasionally causes the vehicle to downshift and begin accelerating. Manually disengaging the cruise control or pushing the brake pedal halts the acceleration. This appears to be a dangerous failure mode. The dealership that examined the vehicle said this is due to a defective clock spring in the steering column that can cause buttons to perform the opposite task or fail to work at all. The dealer noted that this is not an uncommon issue. The vehicle has approximately 50,000 miles and the repair is not extremely expensive at $485. It seems that it would be much safer if the failure mode was to simply not allow the cruise control to engage when a fault is detected.
The electrical prompts on the face of the steering wheel begin to malfunction. First the volume control stopped, next the hands mobile phone controls. Then the cruise control functions and the menu for user settings stopped as well as airbags. When turning calls are dropped, all functions are inoperable whether car is in motion or stationary.
Automatic gear not shifting properly when accelerating after coming to a complete loss stop. I had the same problem last year 2019 in the month of February. I took it to the Hyundai on jefferson ave ( newport news / Virginia). They found that it was an engine default for most of the 2014 model. The engine was replaced and not even a year I had the same problem again.
While on the interstate my car lost power!! it caused the speed to decline sharply from 70 mph to 15 mph!! it was taken to the garage the next day. A "recall" I never received on my 2014 hyundia Santa Fe. Said it was fixed. Next time, I am in a remote are, again...no power. Called the Hyundai garage, they told me a tow truck would pick it up - I needed to call the Hyundai 800 number to set it up. I called, nope, they would not pick it up. Got it to the garage a second time. Supposedly fixed... third time...happened again. Called the garage. Unbelievable. This time, I am telling them to keep this death trap and return my money. Never again am I crawling into that thing!! 3 times within 3 weeks!!! serious safety issues and proven cases of many car fires. Hyundai is fully aware of this and have been avoiding a full recall over a year. Their customer service web site says "due to the overwhelming calls, more employees are answering the phones within one hour"... I was told to expect a call within 5 days. Google it: Fo4X, consumer reports, NHTSA, center for auto safety and congress are all involveded. A complete disgrace!!!
The contact owns a 2014 Hyundai Santa Fe. While the vehicle was at stop sign, the accelerator pedal was depressed and the vehicle failed to accelerate. In addition, when the accelerator pedal was depressed with force, the vehicle was able to ease to 30 mph. The vehicle was taken to an independent mechanic where it was diagnosed that the engine was knocking and the engine needed to be replaced. The vehicle was not repaired. The contact called taylor Hyundai (3233 Washington rd, augusta, ga 30907, (706) 868-1200) and was informed that there were no recalls. The manufacturer was notified of the failures. The approximate failure mileage was 140,000.
I have a 2014 Hyundai Santa Fe sport AWD. This is my 3rd Hyundai. I have really been impressed until now. My car wanders all over the road when driving over 50mph either on a road or interstate. I have to work hard to hold the wheel to keep the vehicle straight. The handling is awful I feel like my car is skating all over the road. Like I am driving on ice. The car is unsafe to drive. I have been to the dealership, had the alignment checked, had a new alignment performed, as well as replace the tires. This has not fixed the issue. I feel it is unsafe to put my 5 year old in the vehicle. I cannot keep the steering straight. What is Hyundai doing to fix this issue" I am making payments on a vehicle I feel is unsafe to drive and no one can tell me why"
While driving at 60 mph the vehicle lost rpms and the ability to accelerate. I pulled over safely to the side of the road and called Hyundai roadside assistance. Roadside assistance could not validate my location. I attempted to drive to the next town but rpms stayed from 1000-2000 and I was unable to go over 25 mph.
The contact owns a 2014 Hyundai Santa Fe. The contact stated that while driving approximately 30 mph, the speed suddenly decelerated to approximately 20 mph and failed to accelerate when engaging the accelerator pedal. The vehicle was taken to the dealer, but no information regarding the failure was available. The manufacturer was not notified of the failure. The failure mileage was 11,080.
This is a transmission problem shifting 1-2nd gear, as we slow down to enter our garage and wait for door to open, the car lurches forward with huge amount of force, almost as if we are hit from behind, then it goes into gear and proceeds. Happens almost every day now. I read many consumer blogs saying this is an issue for the Santa Fe models. Definitely a transmission issue.
Failure to accelerate from a full stop with accelerator petal partially or fully depressed. Malfunction occurred three times and persisted each time for between one and a half mile on two occasions and for one half mile on one occasion. On July 11, 2014 automobile was left with dealer for warranty repair of the malfunction and has remained there as of this date, August 3, 2014, with no repairs having been done. This is a very serious malfunction and could quite easily result in an accident with serious safety consequences. This is a new vehicle with only 1100 miles on it. The malfunction has occurred randomly during routine driving followed by a return to normal operation of the vehicle after driving the distances noted above.. all three instances occurred after making a left hand turn from a full stop. Vehicle slowly increased speed without any appropriate response from accelerator position. Driver had petal fully depressed in one instance and tried flooring and pumping the petal in two others with no response.
A D V E R T I S E M E N T S
- Palm Bay, FL, USA