This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
There was a recall on my vehicle for the Knock Sensor. In 04/2019 this was fixed at the Stockton, Ca. Dealership. My car only has 69,654 miles on it. On 01/14/2023 my check engine light came on and my car started sputtering and cutting out. I took it back to the dealership first thing today, 01/16/2023. They said the Knock Sensor is out and will cost me $995 to fix. They said the part that was replaced 4/2019 only has a one year guarantee. I believe this is a poor quality part or vehicle defect.
The dealer has confirmed that my 2014 Hyundai Santa Fe has an oil consumption issue. This results in the car randomly losing power from the accelerator while driving. You can push the accelerator all the way down to the floor and there is no power in the engine. The car then slows down drastically which results in potential car crashes from behind since there is no warning to the driver or to drivers of other cars. My car started having this issue in July 2021 when it had about 129,000 miles on it. It took Hyundai until late 2022 to determine the issue and deny responsibility for it. The attached documents do not include the multiple times that I had to bring the car in every 1000 miles to check the oil (they didn't document that). They said it would cost me $21,575 to fix the engine which is almost as much as a new car would cost! I have seen many complaints online about this same issue happening with other car owners and I feel that Hyundai should be held responsible for correcting this known safety issue. I was planning to drive this car until 200,000 miles which would be at least another 3-4 years before I had to replace it. At this point I am having to add a quart of oil every 500 miles and hope that the engine doesn't seize up and cause an accident.
While driving normally, suddenly the vehicle will jolt and the RPMs go down to zero despite the vehicle still moving. Even with the gas pedal pushed down to the floor, and being able to hear the engine 'vrooming', the vehicle will not increase speed. It is extremely dangerous to not be able to speed up when on a highway or interstate. The check engine light does not come on, the diagnostic at the dealership does not throw any codes and the issue is intermittent so no one knows how to fix it since they can't duplicate the problem on demand. Usually turning the car off and on will 'fix' the problem until it happens again out of nowhere. The vehicle is extremely unsafe; this has been happening on and off for months. We do have videos of this occurring; no one at the dealership or any friends who are mechanics have any idea of what is wrong.
The engine started knocking like a rod maybe. It was sitting over night no previous issues and when I started it that was the noise it was making. Just bought the car in July of 2020
- Marlow, OK, USA
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It was indicated by a letter from Hyundai motor America that the brake system on this car can possibly react to a electrical short in the anti-lock brake system, causing a fire within the engine compartment. Therefore a recall was initiated, but a solution for repair, for the past 4 months, is not yet available. It is my opinion that a car with this condition is not safe to drive and therefore Hyundai should furnish a loner car for the period it takes to make a safety repair or replace the car. The consumer referenced recall 21V-303. The consumer inquired about the purpose of the recall.
I went to get gas this morning and could not open the fuel door to get to my gas tank. I even used the emergency hatch in the back of my vehicle but it would not release. Apparently, the plunger broke on the fuel door and got stuck shut. I had to get a mechanic to open it so I could put gas in my vehicle. Currently it is not latched.
Engine ''2014 Hyundai Santa Fe limited. 3.3L 6 cyl fwd. I own this vehicle. I recently read about the class action suits against Kia and Hyundai regarding engine failures and fires. Https://www.ncconsumer.org/news-articles/settlement-reached-with-Hyundai-Kia-in-class-action-lawsuit-alleging-engine-damage-fires.html. I have filed a complaint about our 2017 Kia soul that has an engine failure. When reading this article I noticed under the new defect investigations paragraph that 2011-2014 Hyundai Santa Fe's have also been listed for possible problems. However, it does not list or further define if it is only for the 2.0 L motors and may not include the 3.3 L. our Hyundai Santa Fe had an issue in the past. It took the dealer a month to define and repair. It was completed under the mfg. Warranty and I believe finally a recall. The fuel line would collapse when you depressed the fuel pedal starving the engine of fuel. This caused a loss in power and forward momentum that became unsafe to drive. At this time, it is starting to do the same thing. After reading this article, I am concerned about a possible engine failure in the future now that my warranty has expired with the manufacturer. I would like to have my vehicle included in any future recalls (there is not one now) that may involve this specific motor and vehicle. Also, I have had problems with the sunroof, the entertainment electronics, and ac/heating electrical cab controls. Many error messages are written in the Hyundai language. The dealer stated they needed to change out the onboard computer for a list price of $2,600. The second-row seat heaters have failed after the warranty and have hardly ever been used. Dealer wanted over $600 plus labor to replace each seat.
I am the perspective buyer of this used car currently at a dealer for sale. Carfax report indicates two recalls on the car. On 2/17/20, salesperson called Hyundai Inc about the fuel leak recall being fixed if I purchase the car first and then take the car to a Hyundai dealership to fix the recall. Is this proper procedure in purchasing a used car" the car is currently being offered for sale at a savannah, ga, critz mercedez dealership. Salesperson provided a carfax report that indicated recent service on the car the dealership provided. However, the described recall had not been remedied which I brought it to the attention of the salesperson who then called a Hyundai dealership. I was told Hyundai would fix the issue and extend the warranty another 40,000 miles. Should I be concerned about buying this car based on the salesperson requiring purchase first before the car is fixed"
My 2014 Santa Fe sport has a strong gasoline odor in the cabin but it can also be smelled outside the car. The smell is the highest when the car is turned off and sits for a short time. The odor is so strong that the service tech had to get out of the car so the odor could dissipate. I have had it to the dealer twice to be looked at and they could not find an issue. They definitely could smell the odor when it was dropped off. They drove it for a short distance but I don't believe it was far enough for the problem to show up. This only seems to happen when the temperature is about 90 degrees or hotter. It has not been an issue since the temperatures have cooled down and it was not an issue when I bought it December 2017. It was real bad at times last summer.
Vehicle stalls while sitting idling waiting at stop lights problem is intermittent and unpredictable. Engine shutters while idling as well. Vehicle loses ability to accelerate when this occurs requiring the driver to put the vehicle in park, turn the engine off, then restart the vehicle. Safety hazard in busy traffic. Additional issues with slippage sounds from the axels when turning corners. Problem may be linked to other open recalls involving manufacturer reported machine errors during the manufacturing process that causes premature bearing wear within the engine. The noted safety risk on other VIN numbered models within the same class is that it may cause the vehicle to stall, increasing the risk of a crash. This vehichle was just purchased from carmax Virginia three days ago. Issue was not obvious at the time of purchase. There were no open recalls for this VIN number at the time sale was made, but issue is quite present at 50,000 miles and I have contacted carmax to inform them of the issue. This particular problem seems consistent with all models of Hyundai manufactured around 2014. A national recall of the entire line should be considered to alert consumers and avoid unwanted purchases and or damaging accidents.
Car ceases to accelerate as you turn a corner; also sometimes as you accelerate from a stop even though the gas pedal is in the same position as when you started. It will then jump as though you had floored the pedal. The lack of acceleration nearly caused an accident recently when making a left turn; the car following me nearly rear-ended me after I first started to accelerate and then my car slowed when the acceleration stopped. When it all of a sudden "kicked in", I nearly rea-rended the car in front of me.
I purchased this vehicle the end of June 2014, which I think I got a lemon. My gas release cap would not open and was told that a part needed to be order. I took my car in to South boulevard Hyundai yesterday morning, so they (service tech) can open the gas cap so I could put gas in my car. I don't think parts should be breaking like that in the short time that I had the car, so the cap was open and the service tech left the broken piece inside the cap, he then told me that the part will be in next Tuesday, iwhich he did not sound convincing. When I first got the car, there was a tear in the visor and it tokkm a couple of weeks to get that replace aafter I pushed them to do it, I was also informed the cabin air filter need to be replaced. I don't think I should be replacing anything other than reg oil filters. Now I hear a slight whisper in the car, then the car almost cut off on me. I can see if I am abusing the vehicle but I am not, all I do is drive to a from work and to the grocery store, now since the gas cap will not close I am afraid to go anywhere think someone may put something in the gas tank or break the cap door off, I don't like driving see my gas cap door is open. I also have a trunk release feature on my key chain but don't have the feature on the car, I called hyunday usa and was told that I should have that feature, and when I contact Hyundai on South boulevard in charlotte, nc I was told I cannot get that feature., very disappointing about paying for a $25,000 car, as and cannot get the help that I need, as far as the cabin air filter, the tech stated that I would be smelling something fowl, and I do, and is making my head hurts everytime I get in the car, I just hope I don't get cancel from it.
Purchased new, March '14. In for periodic service 2-22-16 reported occasional hesitation of 1 to 2 seconds after a stop or slow forward motion. The dealer put the car on diagnostic machines. "no problem." Revisited the dealer explicitly for the same problem on 3-7-16. But now, in addition to the momentary lags, there had been a couple incidents of longer lags of 5 to 10 seconds. Again, the service report was written up with "no problem". now I'm making a 3rd appointment because the hesitation is happening more frequently and I've had the long count lags (10 secs or longer) happen twice in the last 2 weeks. The problem has now moved from being an irritant to being life threatening. Incidents happen on streets and highways when entering and crossing traffic. Very unsafe, and nerve rattling. Please refer to NHTSA incident # 10836613 & 1082431
Purchased new 2014 Hyundai Santa Fe in August, 2014 with 8 miles on odometer. On December, 2014 the check engine light came on. I took it to dealer service center immediately. All tests came back-no cause found. Possible purge valve sticking. Mechanic sprayed lubricate. Engine light shut off. On February 17, 2016 engine light came on and interior beep sounded after starting vehicle. I called dealer service center for appointment. Vehicle has 2,200 miles. I repeat 2,200 miles.
Previously reported to dealer that car often stalled or hesitated when accelerating after a stop or very slow forward motion. This has ended up in numerous hesitations and near accidents when entering into traffic. On Friday, 1/29/16 while exiting from the 9th tier of a parking garage the hesitation happened on all 9 tiers as I rounded the corner to the next tier and began to accelerate. I have an appointment again with the dealer on 2/19/16 and will report further after that but suspect I will get the same message that they "could find nothing wrong".
Occasionally right after I fill the car with gas there is an overpowering odor of gas inside the car for a day or so. I live in New Jersey, where self-service is not allowed, and sometimes they fill it to the absolute limit, which may be the cause. Regardless, this is terribly unsafe because gasoline fumes are toxic. The odor is not from a little spillage on the body of the car, from the hose at the gas station. It is inside the car, and very strong. The date below is only the most recent date. This has happened several times.
At 8,000 miles the check engine light came on. Took it into the dealer and they said the gas canister overflow was full causing the check engine light to come on. They replaced the gas canister and filter under warranty. At 14,000 the check engine light came on - took it to the dealer - they said I had overflowed the gas on fillup, and I had to pay $800-900 to get it fixed. I never top off the tank. It sounds like a defect to me, and I cannot afford $900 every 10 tankfuls or so. Hyundai customer service is looking into it asked them to fix the defect - or take the car back - waiting to hear
A D V E R T I S E M E N T S
- Stockton, CA, USA