Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety. Notes: The 2011 Sonata has a seriously defective engine that seizes without warning. It was awarded the dubious honor of being the first CarTalk / CarComplaints Turd of the Week in late September 2015.

A class action lawsuit was filed in May 2015 against Hyundai that claims the 2.4L Sonata engine is defective. More info here.


really awful
Crashes / Fires:
12 / 4
Injuries / Deaths:
2 / 1
Average Mileage:
43,937 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Hyundai Sonata steering problems

steering problem

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2011 Hyundai Sonata Owner Comments (Page 21 of 43)

« Read the previous 20 complaints

problem #448

Aug 012015


  • 47,107 miles


The contact owns a 2011 Hyundai Sonata. The contact stated that the steering wheel felt loose while turning and emitted a noise while driving. The vehicle was taken to an independent mechanic who diagnosed that the steering wheel shaft needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 47,107.

- Riverbank , CA, USA

problem #447

Jan 132015


  • 16,200 miles
Near the beginning of 2015 I noticed some play or looseness in the steering wheel when turning at slow speed such as parking. As time went on, I felt/heard a "cluncking" sound in the first inch of wheel turn at slow speeds and play in the wheel at cruise speeds. I did not think much of it until I checked safecar for complaints for my model car. Within the last two months the steering has gotten more "sloppy" and a loud thud or rattle is heard/felt somewhere lower in the steering column when I hit a rut in the road or drive on a bumpy road, railroad tracks, etc. Everything about this problem is exactly as described by other owners and the previous recall for models prior to 2011/2010. I am 58 years old, and never had this problem with any car I owned. I am particular concerned that Hyundai already had a recall for this problem, and continued to use a defective system/parts in later models. I am also concerned that this occurred with only 16000 miles on my car. I do not feel safe driving with this problem. If it was a recall back in 2010, it should be a recall now. I am disappointed the NHTSA has not taken action.

- Saint Cloud, FL, USA

problem #446

Sep 222015


  • 135,000 miles
When doing 70mph and hitting the brakes the front end starts to vibrate, under 70mpn no vibration. Plus my steering wheel making a clicking sound.

- Woodbridge, VA, USA

problem #445

Sep 012015


  • 55,700 miles


The vehicle developed a clicking noise around 53kmiiles under the dash when turning the wheel. It became a larger problem one day on the highway at 65 mph the wheel started shaking as if the wheels were about to fall off. The dealer found the rubber gasket that holds the steering column in place had disintegrated, they replaced the part and the issue was resolved. I feel this was a very dangerous safety issue and since I have found so many others online postings of the same issue that I am convinced that this should be a safety recall. This model has a much higher than average amount of recalls. This however was the most dangerous issue I have had with the sonara and I was very afraid when I had a hard time to suddenly not be able to easily control the steering.

- Manassas Park, VA, USA

problem #444

Sep 012014


  • 52,000 miles
Shaking in steering... (thought it was ball joints - metal to metal)... told there was no problem with ball joints & no other issues determined (with their test drive). Local Hyundai service manager would not return repeated calls for complaint. Very disappointed now that "factory warranty & recall for steering problem" not worthy of repair at that time. Violently shaking now and Hyundai service department says it is not part of a steering recall (previously patched)... said it is a steering coupling (not the U joint which was part of the recall).

- Summerdale, AL, USA

problem #443

Aug 032015


  • 77,000 miles
While turning the steering wheel left or right, a bumping sound is felt and heard. This is new in the last 3000 miles. Took it to a local shop and they replaced a bushing but this did not resolve the problem. Called dealer and asked if there was a recall on steering and technician stated that I would have to drive to dealership for them to determine if this was normal wear or if it was part of recall.

- Greenwood, SC, USA

problem #442

Aug 012015


  • 72,000 miles


The steering wheel vibrates violently between 60 & 70 mph.I have to reduce speed on the highway to regain full control. When stopped, the steering wheel makes a clicking noise when turned just left or right. This is a safety issue. Please investigate/recall.

- Phoenix, AZ, USA

problem #441

Sep 012015


  • 70,473 miles
The contact owns a 2011 Hyundai Sonata. While driving 35 mph, the steering wheel made a loud clicking noise intermittently. The vehicle was taken to a dealer, but was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 70,473.

- Mcdonough, GA, USA

problem #440

Jun 052015


  • 32,000 miles
The contact owns a 2011 Hyundai Sonata. The contact stated that there was a progressing failure with an abnormal noise coming from the steering wheel. Upon making a left or right turn, the steering wheel felt loose and caused an unsafe condition. The vehicle was not diagnosed or repaired. The vehicle was not included in NHTSA campaign numbers: 10V457000 (steering) and 10V426000 (steering). The manufacturer was notified of the failure and provided no remedy. The approximate failure mileage was 32,000.

- Gainesville, FL, USA

problem #439

Sep 102015


  • 72,000 miles
The steering wheel input has slack in it, and shakes at 70 mph. A small turn left or right will stop the shake.

- Ocala, FL, USA

problem #438

Aug 182015

Sonata 4-cyl

  • 62,000 miles


I purchased this car less than a year ago. The steering wheel is making a clicking noise when moved from left to right and there is a clunking sound coming from the steering column when driving between 10 - 40 mph. When searching online, I have noticed that hundreds of Hyundai owners that have this make and model are experiencing the same issue. I feel unsafe when driving this car, especially when my grandchildren are with me. I understand there was a recall but I was told my car did not qualify. The dealer wants to charge me $100 just to look at it. This is a major safety issue!!!! is Hyundai waiting for someone to be killed before they do something and take responsibility for their cars. I now have 64,000 miles on this car, 4000 over the warranty and Hyundai refuses to fix unless I pay up front. I was told that Hyundai was a very good car but after reading all these horror stories about the steering issues, I will never purchase a Hyundai again. I believe safety comes before money and Hyundai should take responsibility and issue a recall for all 2011 Sonatas. Please help in keeping everyone safe and make Hyundai stand behind their cars and fix these known issues. Thank you.

- Pine Bush, NY, USA

problem #437

Aug 312015


  • 81,319 miles
Recently while turning steering wheel in park, heard clicking/popping noise. Could feel the clicking through the steering column. Local Hyundai dealership (where purchased) diagnosed issue on August 31,2015. Description of diagnosis on service paper. " recommend replacing coupler " cost of labor at $222.14 and part cost $3.65. This issue needs to be investigated for root cause and corrective actions. This coupler should not be wearing out after 81,319 miles. Also, if this had not been fixed soon., it may caused a steering issue. Last, I have read there are several hundred reports of this coupler issue. I already had another popping issue with steering last spring that the gear in steering rack failed per service report and was replaced.fortunately under warranty. With these issues mounting, with high labor cost, the long term reliability and cost to own this vehicle, is a concern.

- Kernersville, NC, USA

problem #436

Jul 092015


  • 98,000 miles
The contact owns a 2011 Hyundai Sonata. While driving at 15 mph, the front drivers side of the vehicle vibrated. The failure recurred on numerous occasions. The vehicle was taken to an independent mechanic where it was diagnosed that the steering column and the intermediate shaft universal joint connections needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 98,000.

- Sioux Falls, SD, USA

problem #435

Sep 042015


  • 78,119 miles
The contact owns a 2011 Hyundai Sonata. When the vehicle was taken in for inspection, the technician stated that the steering flexible coupling needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure and stated that the VIN was not included in NHTSA campaign number:10V426000 (steering). The failure mileage was 78,119.

- Pittsboro, NC, USA

problem #434

Aug 312015


  • 63,820 miles
Beginning August 31st, 2015 my 2011 Hyundai Sonata's steering wheel started making a clicking noise whenever it drove over any large bumpy areas in the road, no matter the speed driven over the bumps. Over the next week the steering wheel itself has started to feel like it is loosening and now makes the clicking noise whenever steering wheel is turned at all. Very little movement from the steering wheel causes a clicking noise now and there is significant movement in the wheel from the column, even when not in motion. The steering itself seems to be affected now as well, as it takes more maneuvering from the wheel by me to drive in normal conditions. From what I have read online and from the recall on some 2011 Sonata's this issue can become very dangerous and life threatening. I looked up the VIN to my vehicle and according to NHTSA and my vehicle is not covered under this recall, even though the issues are exactly the same as what the recall covers.

- Tucson, AZ, USA

problem #433

Mar 012015


  • 50,000 miles
Was driving down the road hit a small piece of black ice and lost control couldn't recover due to excessive play in steering wheel. After filling claim and getting car repaired steering has got worse. Did resarch there is a recall on Hyundai sanatas for this issue but is not covered on my car many others are having this issue and are still not covered on any recall.

- Yuma, AZ, USA

problem #432

Jun 182015


  • 90,000 miles
When this problem started initially it was a little noise that you can barely hear whenever the steering was turn to the right or to the left, but as the days goes by the situation keep getting worst, the noise could be heard a little louder. I went to the web and I found a recall for the 2011 Hyundai Sonata because of issues with the steering, I called Hyundai customer service in order to get information about the recall and they told me that my car was not part of the recall just because my car was made about a month after the date on the recall. They said the recall was for Sonata built by December 11, 2009 to September 10, 2010. My car was built on October 6, 2010. I explained that my car was having the same issue as the cars on the recall and my car was also made in the same factory in Alabama as was the other cars on the recall. They told me to go the dealership where I bought the car. I went to the dealership but they want to charge $165 to diagnose the car before fixing it and then charge to fix it. I think my car also have the same problem with the steering as the others because it's less than a months and that's not enough time for them to fix the issue they have. The option that I have is to address it with you. Thanks for the help.

- Antioch, CA, USA

problem #431

Aug 132015


  • 173,222 miles
I having notice when accelerating up to about 25-35 miles per hour there is a consant rattling sound coming from my steering column. Also when I hit a small or large bump in the road there is a loud clicking sound coming from the steering wheel like it is about to fall off. In the last few days I have notice when I trying to brighten or dim my lights at night, the slightest touch causes the lights to flicker on the inside of the car and the lights to go out momentarily. It seems what ever is affecting my steering column is affecting my lights as well. It is getting very dangerous to drive and this is my only source of transportation.

- Thomasville, AL, USA

problem #430

Mar 012015


  • 63,000 miles
I have noticed a gradually worsening rattling noise while driving. The noise is coming from the steering column, and the steering wheel vibrates intermittently. It happens on the freeway when driving 75mph and it happens on surface streets driving the posted speed limit. The noise also happens when the car is idle and you move the steering wheel in either direction. The steering wheel acts as if it is catching on something. This seems to be a common issue that is reported on Hyundai sites, but it has not been reported on this site. Please look into this and see if it is a safety issue that merits a recall.

- Phoenix, AZ, USA

problem #429

May 312014


  • 57,779 miles
The contact owns a 2011 Hyundai Sonata. While driving at 35 mph, there was an abnormal clicking sound in the steering wheel. The vehicle was taken to the dealer where it was diagnosed that the front driver side axle was fractured and the steering wheel intermediate shaft needed to be replaced. The vehicle was repaired; however, the failure recurred. The contact stated that the front driver side axle was replaced three times and the front passenger side axle was repaired once. The manufacturer was notified of the failures. The approximate failure mileage was 57,779. Updated 10/06/15

- Downey, CA, USA

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