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10.0

really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
5,567 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 Hyundai Sonata steering problems

steering problem

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2012 Hyundai Sonata Owner Comments (Page 1 of 3)

problem #48

Mar 042014

Sonata

  • 41,100 miles

A D V E R T I S E M E N T S

Vehicle becomes difficult to keep in straight line at speeds above 70 mph. Steering wheel seems to stick in current position, requiring additional pressure to turn. It is as if the steering is held in position by a magnet and the magnetic field has to be broken in order to turn the wheel. Steering then "jumps" to new position instead of turning smoothly. Problem seems to get worse the longer it is driven at high speed.

- Sunrise, FL, USA

problem #47

Feb 102014

Sonata

  • 61,000 miles
Vehicle drifts left this has been an ongoing problem but now the vehicle just started with a slop in steering or a dead zone two inches of play in the steering wheel, where the car drifts and you have to correct constantly, causing an unsafe over correction to stay in your lane of travel at highway speeds of 70 mph and gets worse the longer you drive it one hour or more. It feels like the steering linkage dis-connects and then engages.

- Fort Mill, SC, USA

problem #46

Aug 012012

Sonata

  • 34 miles
It is nearly impossible to keep the car driving in a straight line. I am constantly having to over correct the problem. It is very hard to drive especially on the interstate. I feel like the car constantly wanders and now we are having problems when we are correcting the car the wheel is starting to stick. This is very scary and I worry for my safety as well as my four year old and my wife's. please do something about this problem I know we are not the only ones having this issue!

- Urbandale, IA, USA

problem #45

Nov 182013

Sonata 4-cyl

  • 24,000 miles

A D V E R T I S E M E N T S

My 2012 Hyundai Sonata steering is not working properly, it is pulling to the left and requires constant corrections. It is very unsafe at highway speeds and does not want to stay in its lane. It has been in the shop twice in the last 2 months, once for an alignment and once for changing the setting for the electric steering. I informed Hyundai of America about my problem and was told the car should be working as it should and that is all they can do.

- Houston, TX, USA

problem #44

Jan 062012

Sonata 4-cyl

  • miles
I have had issues galore with my car since the day I drove it off the lot. First issue and still is just gave up on bringing it back was the steering that drifted. Then I had a sound coming from the rear of the car that made a loud noise. I also have a sound coming from the sun roof. After that I had a oil leak in it's first year. My radio went out, my driver window stop working. My turbo quit on me. Battery died. I was stranded by the car 3 times. It would turn over fast but not crank. I called road side on one of those. My air bag lights come on while driving down the road. It rattles like cheap parts. I have called Hyundai with no response as of yet. The dealership says they can't do anything. I pay a car not for a car I don't trust to drive.

- Biloxi, MS, USA

problem #43

Oct 012012

Sonata 4-cyl

  • 3,000 miles
Car has been wandering all over from left to right and all roads. 2nd Sonata in three years both with the same problem. Constantly correcting the steering to keep the car straight.

- Holbrook, NY, USA

problem #42

Aug 042013

Sonata 4-cyl

  • 52,151 miles

A D V E R T I S E M E N T S

While driving on interstate 77 North bound in North Carolina I noticed the passenger safety seat belt light was flickering but there was no one or nothing on the seat to warrant the light turning on. So I reached over and snapped the seat belt in and the light turned off. About 10 miles afterwards the eps light starts flicking as well as the brake indicator on the dash, next thing you know the engine shuts down and power steering goes stiff. I manage to pull to the shoulder avoiding getting struck by a car or truck and I am not able to turn on the car back on. I am able to turn on all other items ( radio, turn signals, interior lisghts) I am not able to use the blue link service so I had to call aaa and have the car towed to the nearest dealership 18 miles away. I will have to wait until the dealership looks into the issue, its Sunday and the service department is closed.

- Montgomery, NY, USA

problem #41

Feb 292012

Sonata

  • 14 miles
Car veered rapidly to the left when steering wheel released. Dealer changed shock in rear. Now car wanders excessively and is hard to keep in lane at highway speeds. Car has been "realigned " 3 times in 16 months to no avail. Vehicle is tiring on ling trips.

- Oceanside, NY, USA

problem #40

Feb 142012

Sonata

  • 1,100 miles
2012 Hyundai Sonata gls requires constant steering input to track straight down interstate. Left right left right. This is an unsafe operating condition. Steering is way too sensitive. Also cruise control fails to disengage intermittently. Dealer can not replicate therefore can not repair.

- Pueblo West, CO, USA

problem #39

Apr 122012

Sonata 4-cyl

  • 944 miles
We purchases this vehicle in 2012. We noticed that when driving we have to hold the steering wheel really tight to stay in highway lanes. When driving on the highway the steering pulls right and left causing us to wander really close to others lanes. We have brought the car back several times during the last year and the dealer is unable to fix it. We feel very unsafe when driving on highways and fear an accident is waiting to happen.

- Beaumont, CA, USA

problem #38

Aug 152011

Sonata 4-cyl

  • 300 miles

A D V E R T I S E M E N T S

The contact owns a 2012 Hyundai Sonata. The contact stated that when attempting a turn, the steering wheel would tighten. The vehicle was taken to the dealer but they were unable to duplicate the problem. The vehicle was not repaired. The manufacturer was not notified. The approximate failure mileage was 300.

- Michigan City , IN, USA

problem #37

Jun 142013

Sonata

  • 18,210 miles
As a result of the wandering steering issue, I have concluded my 2012, Hyundai Sonata limited 2.0T is unsafe. Up until this report, I have tolerated the steering. On June 14, 2013, I nearly crossed over the center of a two-lane highway nearly hitting an 18-wheel semi truck head on. The steering is not safe. Due to the very light nature of the steering and lack of progression just off center, there is too much play in the center of this electric power steering system. This play results in a slight delay in response to small steering inputs. Along with a poor factory suspension setup that is too stiff, the car easily begins to wander on even the smoothest of roads. An example is noted. Car moves right. I respond with left input. Car moves left. However, delay in steering response to center car results in overshooting center position of the lane. Then have to provide right steering input, again with delay in response to input. As a result, the car becomes stuck in a left to right oscillation. Even if I lighten up on the inputs, I cannot eliminate the oscillation because no road is perfectly flat. Add in crosswinds, it only gets worse. I am aware of numerous reports concerning the wandering steering of the Hyundai Sonata. I am also aware of some owners having the steering mode changed to sport, but I am not convinced this will help much if I choose to have this done. The poor suspension (too much damping) along with the low profile tires will still be there, and I cannot believe they can get the steering to work well with the suspension. Overall, the light, slow to respond steering and a too stiff suspension are not a good match for each other under daily driving. The steering is progressive during more aggressive driving, even though it lacks good feedback.

- Augusta, GA, USA

problem #36

May 212013

Sonata

  • 22,000 miles
While driving at a low speed, approximately 30 mph and slowing to a traffic light, the entire electrical system on my 2012 Hyundai Sonata gls failed. I lost the power steering, braking and gas. All of the warning lights lit up on the console. Luckily I was able to allow the car to come to a stop on its own - if I had been traveling at a higher rate of speed, or if someone had been crossing the road, the result could have been much, much worse. Once the car stopped, I put it in park and the lights stayed on. I turned the key to the off position and then back on and it turned right back on as if nothing happened. The car was then towed to the dealer and was in service for 5 days, and they claim to be unable to replicate the failure. Since they are unable to replicate, and lemon law state that an issue must occur 3 times, I have no course of action to take besides buying a new car and taking on added expense, or driving this car, which may or may not be safe from defect and hope it doesn't happen again. I will file a complaint with Hyundai as well.

- Levittown, PA, USA

problem #35

May 092012

Sonata

  • 500 miles
The contact owns a 2012 Hyundai Sonata. The contact stated that while driving various speeds, the steering wheel required full force applied to the wheel in order to drive straight. The vehicle was taken to an authorized dealer for diagnosis. The technician stated that the vehicle was equipped with electronic steering which functioned as designed. The vehicle was not repaired. The manufacturer was not notified of the problem. The approximate failure mileage was 500.

- Pittsfield, MA, USA

problem #34

Jan 302013

Sonata 4-cyl

  • 21,000 miles
There are actually 2 issues going on. First off, I purchased the car new in September 2011 (to replace a GM lemon) and ever since I've had the vehicle, it has pulled to the right. Second issue, I left work pulling onto the road, drove a couple of blocks when traffic had stopped at the upcoming light; therefore I had not completely built up speed to the speed limit (40) when I had to stop. I applied the brakes and did not completely stop before hitting the Toyota 4runner in front of me, I felt like I was driving on ice. When I hit the brakes, the car started to stop but the brakes kept going further down to the floor, with no feeling of stopping. The dealership that repaired the vehicle through the insurance company( GM) said they did not find anything wrong with the brakes so I took it took it to my local Hyundai dealer, who did find that my brake lines had air in them. I don't know how since I had never had them worked on and it's a sealed system. After the technician called Hyundai, they assigned a case number. While my car was being repaired, I mentioned that the car pulled to the right so they did an alignment on it, since it was a front end crash. They did notice the pulling but the alignment did not help and thought I may have a bad tire, but with 21,000 miles, would not replace it. I get my tires rotated faithfully and have already been told they are wearing out. This is the first foreign car I've owned and (as prev. Noted) got it to replace a GM lemon, now I don't feel safe driving this car and I have to use it to travel across the state. Between the steering and the brakes, I don't know what to do. Did I get another lemon? since I can't seem to get any satisfaction, I'm contacting you, I'm tired of calling the Hyundai dealer since they say can't do anything. I don't want to get satisfaction, only after my family is writing my obituary. [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Lake Worth, FL, USA

problem #33

Feb 152012

Sonata 4-cyl

  • 475 miles
I am the owner of a 2012 Sonata limited turbo. I have been extremely loyal to the Hyundai Sonata brand, this being my fourth Sonata. I purchased 2 of them used (both 2006's) and the other two brand new (2009 & 2012). Until this most recent new vehicle, I have not had a single problem with any of the three others. They are pretty amazing cars, if you ask me. They are a world away from Hyundai"S first imports of the excel in 1986. VIN number is[xxx]. having driven the car a short time, it seemed to me that the car wandered excessively and always felt on the parkway that you were driving on the crest of the road. At 65 mph and above, my impression is that this car is all over the road. I wrote to Hyundai on February 15th, 2012 when the car had 475 miles on it. I was given case number [xxx]. L thought it was alignment problem because of the wandering condition. When picking it up, I asked about what the problem was. They said that it was there was an air pressure problem. No alignment was done. On a winding road, it is all over the road. I wrote again to Hyundai on July 19st. I was given case number [xxx]. they said that they would be contacting the service manager. I have yet to hear back from Hyundai. I'd like a factory rep or zone manager to drive this car and then examine it to determine what needs to be done to this car to either fix it, or replace it. I"D also like to drive an identical 2012 turbo to see if it is perhaps, just my car that is problematic. This car was brought in three different times to two different dealerships. Both say there is nothing wrong with the car, however, independant shops and other people driving this car cornfirm that there is a problem. This car is unsafe to drive on the highways. If you were to lose concentration for even a moment, you would be involved in an accident.

- Commack, NY, USA

problem #32

Dec 062012

Sonata 4-cyl

  • 6,473 miles
Bought car as new with 6172 miles, car has consistent pull to right, when trying to make correction, car starts to pull harder. Drove car on snowy roads and was unable to keep car in lane at a safe driving speed with traffic, causing me to slow and became a hazard on roadway. Have taken to 2 different dealerships 4 times being told "that this a normal condition and there is nothing wrong". have taken to third party repair shop, who has documented a pulling problem, but unable to repair due to what they diagnose as a computer power assist problem. Drive car only on dry roads and not being used for daily use due to this unsafe and dangerous steering condition.

- Florence, MT, USA

problem #31

Feb 012012

Sonata 4-cyl

  • 3,500 miles
Vehicle has been to dealership 5 times for steering issue. Car pulls to right no matter road conditions, type of road, or speed of vehicle. Car showed excessive tire wear around 3500 miles. In total car has been aligned five times, four new tires put on car, new struts and mounts, and new shocks. Had independent mechanic drive vehicle after vehicle "repaired" fifth time and he said there is something definitely wrong with the vehicle's steering. Went to the dealership today to inform them that their last attempt to repair the vehicle failed. They basically blew my husband off and told him the car is fixed. However, car is still pulling to the right and he is experiencing arm fatigue from the pulling of the steering wheel.

- Goshen, IN, USA

problem #30

Jul 282011

Sonata 4-cyl

  • 75 miles
Since purchasing this vehicle, it has had steering problems. It tracks constantly to the left and is exhausting holding the wheel in line on longer trips. I have had it to the dealer four times and they have given a variety of reasons/excuses. The field manager came out and when I picked the car up, all they said was it was fine and nothing was done. It is wearing the tires. I saw that there was some sort of fix for the 2011, but clearly this needs a fix.

- Perris, CA, USA

problem #29

Nov 282011

Sonata 4-cyl

  • 7 miles
Since the first day I leased this vehicle I've complained about the steering. I was told that only happened in the 2011 Sonata and it has been corrected. The dealer tells me there is nothing wrong! surely there is! the car has a mind of it's own when driving. It is all over the road, when I put on the brake it goes off to the left. I had to react fast in a situation, and I truly thought I was going to flip over due to the steering. The 2012 Sonata is a very dangerous when it comes to the steering.

- Long Beach, CA, USA

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