Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

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hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
71,890 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Hyundai Sonata Hybrid steering problems

steering problem

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2011 Hyundai Sonata Hybrid Owner Comments

problem #4

Aug 012016

Sonata Hybrid

  • 25,000 miles


3 months out of warranty and with about 25,000 miles on the odometer, my car developed a pronounced clunking noise coming from the steering column. This would occur whenever I went over even the smallest bump in the road. It also occurred with the engine off if I turned the wheel in either direction and I could feel slop in the steering. It developed suddenly and worsened rapidly, so I took it to the dealer. My service advisor said he was aware of a steering coupler issue in the 2011 model and recommended I have it repaired at $390. I requested he intervene with Hyundai and ask them to cover it since it is a safety defect and argued that it should have been recalled. He did so and the request was denied by Hyundai. The dealership took care of it as a goodwill gesture.

- The Woodlands, TX, USA

problem #3

Jul 092016

Sonata Hybrid

  • 120,000 miles
The contact owns a 2011 Hyundai Sonata hybrid. The contact stated that when the vehicle was shifted into park, the eps (electric power steering) warning light illuminated. In addition, the vehicle failed to power off and the 'shift gear into parkż warning message illuminated when the vehicle was already in the park position. The contact also stated that when the vehicle was powered off, it took numerous attempts to restart the vehicle. The vehicle was not diagnosed or repaired. The manufacture was not notified of the failure. The failure mileage was approximately 120,000.

- Tijeras, NM, USA

problem #2

Apr 012015

Sonata Hybrid

  • 100,000 miles
The contact owns a 2011 Hyundai Sonata hybrid. While driving at an unknown speed over a bump in the road, the contact heard a knocking sound coming from the steering column. The vehicle was taken to a local dealer where it was diagnosed that the "coupling for the motor driven power steering system" needed to be replaced. The manufacturer was made aware of the failure and stated that the VIN was not included in a recall. The failure mileage was 100,000.

- Loxley, AL, USA

problem #1

Oct 112013

Sonata Hybrid 4-cyl

  • 42,561 miles
On October 11, 2013 I was driving vehicle at about 30 mph. The traction, brake, and check engine light started flashing. The engine started to accelerate & decelerate at random and vehicle jerked (intermittently) all mentioned lights then stayed on constantly. Vehicle was driven to dealership. Dealership scan tested & found steering angle sensor code in history, then recalibrated steering angle sensor. Vehicle was also serviced for recall regarding lower control arm (replaced). 2nd incident occurred on 10/22/13. I started car in the morning, and all the lights came on. Vehicle was shut off and then towed to same dealer. Service technician could not "duplicate" code. I was told by service that car was fine/operable. 3rd incident occurred on 10/23/13. I was driving and vehicle brake light, & trac light came on. Car was again jerking/surging and accelerating and decelerating at random. Vehicle scanned by technician and multiple "can" codes and steering angle sensor communication code found in history. Technician called technical assistance and was advised to replace motor driven power steering unit, replaced steering column with power steering unit, all ok after repairs (per dealer). Rental car charge incurred totaling $26.28. 4th incident occurred on 1/2/14. I was driving vehicle and traction control lights, brake light, and ABS brake started flashing. Trac light then stayed on constantly. Car began jerking (again) and accelerated/decelerating. Vehicle taken to different dealership. Service writer test drove car while I was in vehicle, and stated there was something definitely wrong w/vehicle and that it wasn't safe to drive. Rental car obtained. Technician looked at car, called support, and was told to charge hybrid battery. Service writer called back and stated that car was ready to be picked up. I refused to pick car...

- Wind Lake, WI, USA

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