This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
In October of 2020 I was pulling into a parking space and my car accelerated and crashed into a light pole resulting in injury to both my husband and myself. He is 91 years old and shattered his upper arm. We had the vehicle fixed and checked out and was told all was fine. About June of 2021 I took the car in for a recall on the brake lights to the Hyundai dealership and told them of the first incident and asked them to check and was told that all was fine. On December 23rd 2021, the same thing happened when I was pulling into my parking space at home. When it accelerated, I had both feet on the brake and ended up hitting a wall damaging the car again. Fortunately, this time injuries were minor. There were no warning lights, messages or symptoms before these two incidents happened. I am concerned that others will be put at risk if this happens again or to anyone else with one of these vehicles. I might add that with these accidents, the airbags did not deploy. The first was a significant crash which should have deployed the airbags.
The contact owns a 2008 Hyundai Tucson. While driving 40 mph, the air bag warning light illuminated. The failure occurred constantly. The vehicle was not diagnosed nor repaired. The manufacturer was not notified. The failure mileage was 63,000.
Airbag light on. Dealership where purchased, Hyundai inland empire, loma linda, ca, diagnosed and determined a wire was severed in loom attached to passenger seatbelt that connects to assembly under vehicle (photos available). This part has never been tampered and unaware that part existed until mechanic checked and only dealership where vehicle has been serviced. I asked for an exception to warranty as this is not a moving part. There is no replacement part and the whole assembly has to be replaced for thousands of dollars. I do not have that kind of money to fix a safety issue as part must be defective if wire snapped. No longer under 60,000 mile warranty so Hyundai will not take responsibility and denied paying for this. Now my airbags will not deploy. They have advised the loom where wire snapped must be remanufactured in Korea. I cannot believe that is the case when these vehicles are still being made. I need help.
- Beaumont, CA, USA
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- Margate, FL, USA