CarComplaints.com Notes: The 2016 Tucson comes with a dual-clutch, 7-speed transmission. But Hyundai forgot to tell you about one key phrase – zero-move. That's right, an alarming number of owners have said their SUV wouldn't accelerate after a stop.
Turns out that's because the transmission's application logic has been stumbling all over itself. Hyundai recalled the issue in September 2016, but it's difficult to say if owners are out-of-the-woods, or if this is just a sign of things to come.
10.0
really awful
Crashes / Fires:
4 / 3
Injuries / Deaths:
0 / 0
Average Mileage:
12,840 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While stopped at a stop sign I let off the brake and hit the gas and the car did not want to move it seemed like it was in neutral and once it starts moving the car starts jerking and slips from 1 to 2nd gear. Same thing has happened at traffic lights, and merging into traffic. After taking it to the dealer and reprogramming the computer it will still do it. The car has 56K miles on it and it seems to be doing it more often now. I really didn't think anyone else had this issue, but after reading up on it, it seems to be a common issue on the 1.6 turbo Tucson. Also the rear brake lights seem to stop working and all of a sudden just work as if anything was wrong. This has happened a few times as well. I'm afraid we're are going to get into an accident because of this.
Recently bought 2016 Hyundai Tucson limited and the car has 29,000 miles on it. When in traffic and remove my foot from the brake the car with shake as it is about to stall out and then finally kick in and start moving forward normally. I've tried to pull out into traffic and had the car stall for a second before going forward. I don't feel safe pulling out unless I have enough time for the other car to stop just in case the car does stall out. I was told by the deal that the good news is the car is supposed to act like this. Dealers seem to know about this issue but since the computer doesn't throw up a flag they don't do anything about it.
Every day my car stutters as I begin my day to work. It lags in acceleration at least one to three times a day. It has happened when I accelerate in rush hour, trying to go after a light turns green, or speeding up just in general. I have kids in my car constantly because of my job and I can recall two times that I've almost been hit because my car didn't do as I needed it to. It has freaked me out and I wonder if I'm going to get stuck one day, it sputters and I don't feel like my ride home is guaranteed. I always thought it was just a turbo thing, because I've never owned a car with turbo but now I'm realizing other people have this issue and it has nothing to do with me or my driving. It happens on the freeway, it happens on the city street and it happens pulling out of my driveway. This has happened since I've owned the car and I'm sad to say I've thought it was just my make and model this whole time.
The contact owns a 2016 Hyundai Tucson. While driving various speeds, the vehicle hesitated, quivered, and sometimes stalled while coming out of a turn and changing lanes. The failure also occurred while accelerating from a stop. The vehicle was previously taken to murdock Hyundai (4646 S. state St, murray, ut) where the transmission was reprogrammed, but the failure continued. The manufacturer was notified of the failure. The failure mileage was 15,000.
Even after reprogramming of my 2016 Tucson dual clutch transmission (dct), I still worry about the safety of the car. Transmission is still herky-jerkey when creeping along in traffic. On a couple of occasions at higher speed (say merging into traffic at 50-70 mph) the transmission has been slow to change gears, and on at least one occasion the transmission temporarily went into a "neutral' state temporarily disconnected from power transfer from the engine. If that were to happen say when crossing traffic it could be very dangerous.
- Sharpsburg, MD, USA
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I cannot accelerate into traffic. There is a hesitation in the accelerator. Sometimes nothing happens, sometimes it chugs first then goes. I have trouble merging and getting into traffic. It is unreliable from a stationary to movement.
The contact owns a 2016 Hyundai Tucson. While depressing the accelerator pedal, the vehicle would not immediately respond and then suddenly accelerated/lunged forward. The vehicle would also shudder and vibrate while driving at very low speeds. Also, on occasion, the engine and rpms would rev very high while depressing the accelerator pedal; however, the speed would not increase, which made it very difficult while passing other vehicles. The vehicle was taken to prestige Hyundai (768 E. chester St, kingston, NY), but the cause of the failures could not duplicated. The dealer stated that the vehicle operated normally. The manufacturer was notified and did not assist. The failure mileage was 50.
The car stalled(did not accellerate while merging in to traffic for about 3 seconds. This required oncoming traffic to brake to prevent an accident. The speed limit was 40mph on a street circling a mall.this is the third time this problem has occurred owning this car which only has a little over 13800 miles on it I have since checked with the dealership and there are no outstanding recalls for this problem and no solution to this problem. I therefore think there is a safety issue with the dct and engine software/hardware that could lead to an accident.
You randomly get no response when accelerating to move into traffic..like it's not getting any gas, then all of a sudden you can feel transmission going into gear as it finally catches. When in slow, crawling freeway traffic, it's always jerking when barely moving- as a manual transmission does when you don't give it enough gas...first time issues happened when I was making a left hand turn on a 50mph highway against oncoming traffic from a stop. This is not a sound vehicle in my opinion. You never know how long it's going to take to make turns into traffic or just leaving a parking spot..you get the herky-jerky until transmission catches. And it's not all the time, very random. Freeway driving is fine so far, which is what most of my commute is. But until reaching freeway speeds, it's always a worrisome drive.
Car doesn't always accelerate when you push gas peddle.I have to wait to pull into traffic because I am not sure car will go when I hit gas.never know when this will happen. Only happens from a stop or going slow.the Hyundai dealer said they have a different transmission in the 2019 Tucson.I am sure they will not do anything about it unless enough people get hurt or killed.I know two other people with the same vehicle and they have the same problem.
My vehicle stalls to accelerate.when I hit the gas it will stall to move, it's dragging very slow. This is very scary when I'm driving and my SUV slows down when other cars are driving fast behind me.
I've noticed a lag in pressing on the gas pedal many times, but there have been specific instances where it's been significant. I was pulling across traffic turning left from a stop, and it felt as though the engine stalled and took about 5 seconds to catch. This also occurs when pulling into my work parking lot that is on a hill, I often get stuck for about 5 seconds before it catches.
Horrible hesitation upon acceleration!!! afraid of having an accident. Also, last evening I was stuck in construction traffic and my transmission started overheating!!! a few minutes later the car stopped!! I was on a major road and now caused more of a traffic jam. Had to sit there for 10minutes till it cooled enough and the light went off.
The vehicle stalls while, from a stop, trying to merge into traffic. It seems to be a well known issue with this vehicle and the dealer told me just learn how to drive it. We have almost been hit several times due to this defect and my wife refuses to drive the Tucson. Hyundai too knows of this issue and has had no recall for this issue. I understand there has also been law suits for the lemon law against this vehicle but, the deep pockets of Hyundai's corporate lawyers always wins out. Do people have to become seriously injured or perhaps dead before a recall happens? the date below reflects the last time I was almost hit because the car started to move and then stopped.
Ever since purchase of the vehicle we have experienced hesitation when accelerating from a stop on a city street. This is very dangerous when making an unptotected left turn and the car won't pick up and go. I took it to the dealer and they made some adjustment but I am still having the problem.
On several occasions when depressing the gas pedal, the rpms go up but the vehicle doesn't move. It has happened from a dead stop, and also when accelerating when already moving, both at low rates of speed and on the interstate.
While my vehicle was in motion, driving down a mountain highway at approx. 40 mph the RPM revved up to 5 RPM and would not come down even when coming to a complete stop and putting it into park. I also have constant hesitation with the engine when stopping at a light in town and then moving forward from a complete stop. The car jerks and their is delay to go when pressing the gas pedal after being stopped at a light. The car will at times not go into reverse when trying to back out of a parking space. I have found that when this happens I have to completely put car in park and turn the car off, then restart the car and put it into reverse before I can back it out successfully.
A D V E R T I S E M E N T S
- Orlando, FL, USA