This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I am writing to formally file a complaint against Hyundai USA regarding the engine damage, defect caused by connecting rod bearing failure that I am experiencing with my 2012 Hyundai Veloster. Hyundai is fully aware that countless owners have experience the same issues and have sent letters detailing the problems. I have always choose a Hyundai affiliated dealership to have all my services and repairs done. It has always been more expensive, but I wanted my vehicle to be in good shape and believed that I would receive the best services through them. The problems with my vehicle started in late 2019 or early 2020 when I was driving with my family on the highway. It felt as if the car was about to fall to a sudden stop, and the speed suddenly started decreasing, and eventually the vehicle couldn-€™t go over 60 miles/ hour and dropping even lower. That problem created a safety hazard to me and my family since we were driving on the highway and were hundreds of miles away from our destination. After months of not being able to drive the car and having the same problems, I took the vehicle back to the dealer-€™s service center and had paid them to have some repairs done. However, after a few days, the same issue started again, and had to get it repaired again. The same problems persisted, and after consulting with the technicians, I was told that the dealer had contacted Hyundai and that it is a manufacturing defect and Hyundai needs to change the engine since all the many repairs that had been done but did not solve the known issues. They had reassured me that because I have always kept with regular maintains of my vehicle through the affiliated Hyundai dealers and should have no problems getting the engine replaced. The engine still has not been replaced, all the while I am still paying car insurance on the vehicle. I have bled enough money on a vehicle that I am not be able to drive. I shouldn't have to pay Hyundai close to $5,000 for their defected engine.
I got a routine oil change at an old change place and then needed another one 2 1/2 weeks later. The employees at the shop informed me that my vehicle was burning through the oil extremely fast and that the oil dipstick was bare when they checked the oil level. They checked for leaks and found none. The very next day I started hearing a clicking noise coming from the engine and the check engine light was on. I took the vehicle to Autozone in order to run diagnostics on the vehicle to find the problem. The employee there said it was the knock sensor informing us that something is wrong with the engine. I then took the vehicle to a mechanic to see if the problem could be alleviated. The mechanic informed me that there was nothing he could do because of the manufacturing defects of this specific engine. He informed me of a number of filed complaints about this specific engine and it having the same exact problems. The mechanic also informed me that I should immediately stop driving the vehicle because the engine knocking and there is an extremely high risk of it blowing up. I had no idea this engine would do that and have been taking care of the vehicle through routine maintenance since I purchased the vehicle.
The contact owns a 2012 Hyundai Veloster. The contact stated he noticed that the check engine warning light was illuminated. The vehicle was taken to the dealer and a software update was performed and a piston test was performed and no failure was found. The contact stated on another occasion he heard an abnormal sawing sound coming from the vehicle. The manufacturer was not contacted. The failure mileage was 180,200.
I had a recall done on my car, and driving 10 mins from the shop it lost power. I called the shop they had me pull over and try shutting off the car and starting it back up which didn't work so i was told to drive back if i can make it, it took 25 mins with the throttle going up and down. They had it for about a hour or two and said it was the oil being low 2 qts. But, they put 3qts in, they got it working and 2 weeks later it did the same thing, I called and took it back they said it was the spark plugs and I had to pay for that. I explain to them I had no problems until the recall was done and they say the recall was good. So now we 2 months out and the thing which the recall was for is completely broken (Throttle /ECM). I was on Christmas vacation when it went into protection mode and I couldn't drive it. It showed no codes until I had mechanic come change out the throttle Body but it still doesn't work because these codes P0222 and P0123, which is the throttle position pedal. I had to tow the car back because that's not a regular carried part for auto parts stores. What's the next steps on getting this fixed because Hyundai refuse to fix it.
The contact's granddaughter owns a 2012 Hyundai Veloster. The contact stated that while his granddaughter was driving 65 MPH, an abnormal booming sound emitted from the vehicle as the vehicle shutoff without warning. Due to the failure, his granddaughter had the vehicle towed to his home where he discovered that the compression rod bearing had blown threw the engine block. The contact stated that the engine needed to be replaced. The dealer nor the manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was unknown.
- Guadalupe, CA, USA
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Started with knocking and ticking noise then failure to accelerate. Engine failed due to unknown reasons. Have been confirmed by car mechanic licensed and insured
Check engine light is blinking. Car is less than one year old. 108,000 miles. I put 8,000 on it. Car lights go out after replacing, steering column, electrical issues, oil in spark plugs, fuel line seems clogged, emergency brake doesn't hold every time, ect taking to Hyundai in the morning. Dangerous.
Hyundai/NHTSA has a recall for 2015-2016 Veloster 1.6 engines for connecting rod bearing failures, an issue that has been ongoing and known for years. The recall needs to be extended to 2011-2018 1.6L gdi motors used in Hyundai and Kia vehicles, which all have issues with rod bearing failures. The rod bearing is going out on my Veloster that I recently purchased and Hyundai will not honor recall for the motor in the vehicle for the same issue going on on all model years. I do have a video of the running engine with the rod bearing noise but it exceeds the file limit size. The link is the youtube video I uploaded. Https://www.youtube.com/watch?V=P0mphrsogh8&feature=youtu.be&ab_channel=brianbundridge
While driving, the engine made clicking noises and all of a sudden the car just died. Also, when I tried starting the vehicle smoke came out of the engine. I was advised by a mechanic that the rod bearings needs to be replaced. Currently, there is a recall in regards to the rod bearings but only for 2015 and 2016.
I heard something drop and then the car started smoking. I pulled to the side of the highway, turned off the car, and went to open the hood, but saw flames. The entire front half was engulfed in flames. A couple years ago I had to get an engine replacement due to oil over consumption. The same issues started happening again and the dealership was not helpful with getting the situation figured out.
I had a knocking in my engine before my connecting rod bear had punctured 3 large holes in my engine block. I had no check engine light and my vehicle never even hit 120,000 miles. A similar problem had been reported on Hyundai vehicles that are being recalled.
I was losing oil without an obvious oil leak. The psi in the 3rd cylinder was 90 and when spark plugs were replaced the new ones were covered in oil. I was told I needed a new engine. I contacted Hyundai and they told me to take it to a certified Hyundai mechanic and have them diagnose it and submit a repair assistance request as I was the second owner and the car is 8 years old with 80,000 miles. It cost $700 for the diagnostic and I was told I needed a new engine. Hyundai denied the repair assistance request and I had to pay $700 for the diagnostic. Neither the repair shop or Hyundai thought to tell me that I should do an oil consumption test because doing so would have likely made Hyundai responsible like many of the other engine recalls they are dealing with. I have since had to replace the engine myself.
Vehicle engine making knocking sound while idle and while in gear. Check engine light never came on. Low oil light never came on. Oil was low, shouldn't have been due to just having oil change, but no leak under car.
On Friday, 1/31/19, my son as driving home from work and his check engine light and oil indicator light went on. He took the car (MY12 Hyundai Veloster) to pep boys for service the following morning, sat. 2/1/20, and described what happened. They inspected the car and advised the oil seemed to be burning faster than normal, but did an oil change. They advised if the warning lights came on again, to take it to Hyundai. They also advised we would need to bring the car in for oil changes approx. Every 3K miles, rather than 5-7K miles. No concern was communicated to keep driving the car. The next day, Sunday, 2/2/20, he was entering the 605 fwy (South) at Firestone blvd in norwalk, ca and he heard a rattling in the engine, then saw black smoke coming from the engine. He pulled the car over on the shoulder, then saw flames coming from the engine. He exited the vehicle safely and called 911. The car became engulfed in blames and was totaled. The fire dept put out the fire. The chp officer pointed out the trail of oil on the shoulder where my son had driven and pulled over. Upon doing some internet research after the fire, we saw that MY13 Hyundai Velosters had a recall for an issue that could lead to engine fires. We have had all regular service done on the car at pep boys and had not had any prior engine issues.
Engine is making a very loud knocking noise the car has already broken down on the interstate and had to have it towed home when I got to the repair facility they had to change the spark plugs the knocking noise is even louder now
A D V E R T I S E M E N T S
- Miami, FL, USA