NHTSA — Structure Problems

4.1

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
28,439 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Isuzu Axiom body / paint problems

body / paint problem

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2002 Isuzu Axiom Owner Comments

problem #3

Oct 262010

Axiom

  • 56,000 miles

A D V E R T I S E M E N T S

The contact owns a 2002 Isuzu Axiom. The contact stated that the vehicle was taken to an authorized dealer for a recall repair under NHTSA campaign id 03V113000 (structure); however, the remedy did not correct the defective frame which was completely covered with rust and corroded. The VIN was unknown. The failure mileage was 56,000.

- Taunton, MA, USA

problem #2

May 012004

Axiom 6-cyl

  • Automatic transmission
  • 20,000 miles
Also have loud creaking noise from underneath the front side of vehicle when turning left, right, or going over small bumps. Problem fixed once out of 4 dealerships that were tried. Noise went away after service tech tightened bolts connecting the cross bar/beam to the 2 long torque bars that run down the length of vehicle. After 1 month, problem came back, was fixed again, and then came back again. After 4 revolutions of this, problem persists today. Vehicle's frame felt "tighter" when making turns during the period where problem was fixed as compared to when the noise was present. The longer the noise exists, the "looser" the frame feels, as well. Additionally, a "tar-like substance" has been seeping out of all 4 doors since the summer of 2004. The Isuzu dealership where I bought the car new from says that they are familiar with the problem from many other customers, the substance is used to secure a "vapor seal" inside each door panel, and Isuzu will not warranty the cleaning or replacing of it. Essentially exactly like tar itself, it melts when the vehicle is parked under direct sun. Due to the large quantity, it becomes unavoidable when loading/unloading passengers or, in our case, small children in car seats. It has ruined the carpet, many of our clothes, and given us great heartburn. Why won't Isuzu warranty the cleaning and replacement of this faulty material? most all manufacturers have some type of vapor/water seal and you will not find tar leaking out of their vehicles.

- Tyndall Afb, FL, USA

problem #1

Sep 012003

Axiom 6-cyl

  • Automatic transmission
  • 9,317 miles
The ABS light continuously illuminated. The vehicle was taken to dealer and they dealer replaced the bearings and hubs. While traveling at normal speed, the driver hit a slight bump and the vehicle made a loud grinding noise and jumped forward. Description of all problems are as followed: ABS sensor/hub bearing right side, ABS grinding, cracked arm rest, door panel arm rest cracked, the ABS light continuously stayed on, broken cargo cover hooks, left rear coil boot stuck, hub bearing right side, weather strip torn, exterior door trim chrome peeling, broken cargo cover holders, broken left rear coil boot stuck, torn weather strip, faulty hood lock would not open, knocking noise on the driver's side on right turns, the front windows were noisy at highway speeds, the rear bumper on the right side was loose, the steering wheel rubbed the column when turning, the remote didn't always open the driver door, the seat did not give the consumer enough leg room, the ash tray was not properly fit, the brakes would grab and vibrate when stopping and releasing, the front end was bumpy, when the consumer would turn the vehicle he felt he could lose control, at times the vehicle would display a fast start and on others times would be slugglish and would not take off, the transmission did not respond fast enough and the consumer would have to wait for passing gears to engage, the windshield would fog on the outside when the temperature was colder on the inside, the driver side spark plug boot closest to the drivers side was defective and did not come out with the coil, and the passenger seat handle would fall each time someone would attempt to get in the vehicle. The service dealer was not able to determine exactly where the knocking noise was coming from under the front end on right turns and suggested that Isuzu should be responsible. The consumer stated that the purchase sticker displayed 55% usa/Canada parts content.

- Chicago, IL, USA

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