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NHTSA — Suspension: Front Problems


hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
77,333 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Jaguar XJ8 suspension problems

suspension problem

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2004 Jaguar XJ8 Owner Comments

problem #3

Dec 052010

XJ8 8-cyl

  • 78,000 miles


Air suspension fault- during extreme cold temperatures..(32 degrees F or below). The car will leak air from the suspension and can't be driven. Fault messages appear. During the cold period this year, hundreds of Jaguar had the same issue. Atlanta had 18 recorded suspension issue at one dealer..but they claimed they were all for different things. Matheny Jaguar in jacksonville said they also received several complaints but didn't wish to comment further. There is a part that may be contracting during extreme cold causing the air to leak from the suspension. Never happens during normal temps. Car also lowered during operation and could cause an accident.

- Ponte Vedra Beach, FL, USA

problem #2

Mar 052010


  • 23,000 miles
Air suspension system.

- Great Falls, VA, USA

problem #1

Jan 082010


  • Automatic transmission
  • 131,000 miles
On 01/04/10, car showed "vehicle too low" warning. I called the dealership and was told to let the car warm up which I did and warning disappeared. Warning appeared each day & I let car warm up each day to correct. On 01/08/10, additional warning "air suspension faulty" appeared and vehicle's front end was very low too the ground. I called dealership and was told to immediately stop driving and have car towed in B/C the struts had failed and could cause the tires to blow. Had car towed to dealership and was told that the extremes in temp in atlanta had resulted in a number of cars being brought in for same problem -- air bag compressors collapsed B/C of car sitting outside during the day. When I asked if this was a manufacturing defect (since numerous 04 jag Xj8S), I was told "don't know". when I tried to get additional information such as temperature spec ratings for the struts, the dealership clammed up. When I picked the car up, I commented on the 14 cars in the pick up area which was unusual, I was told the damage to all the cars struts was "normal wear & tear". no one would even entertain my questions re: A manufacturing defect or the manufacturer bilstein. Had the collapse happen while driving on I-285, it could have been disastrous. This issue needs to be investigated to prevent future collapses of struts by replacing those struts which do not satisfy temperature spec ratings.

- Smyrna, GA, USA

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