10.0

really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
7,246 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

1997 Jeep Cherokee fuel system problems

fuel system problem

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1997 Jeep Cherokee Owner Comments (Page 1 of 3)

problem #51

Jul 252005

Cherokee 4WD 6-cyl

  • Automatic transmission
  • 80,000 miles

A D V E R T I S E M E N T S

Plastic gas tank warped where fuel level sending unit is located on top of tank. Car was parked in garage overnight after a fill up. Next morning gasoline was noted on floor of garage which could have resulted in fire. Dealer stated tank warped in heat of D.C. weather. Replacement cost was $800. I wonder if other similar eight-year old Jeep products will begin to show this failure, which could be the beginning of a dangerous situation for unsuspecting owners of Jeep vehicles with plastic gas tanks. Gas tanks aren't supposed to fail after only eight years of use.

- Kalispell, MT, USA

problem #50

Feb 272004

Cherokee

  • Automatic transmission
  • miles
NHTSA recall 97V194000 subject/fuel level sending unit. After having the fuel level sending unit replaced oil was leaking from the fuel tank. Vehicle was taken back to the dealer for inspection, and mechanic could not duplicate the problem.

- Elmont, NY, USA

problem #49

Oct 112003

Cherokee 6-cyl

  • Automatic transmission
  • 61,253 miles
Fuel tank indicator is giving false readings. The vehicle appeared to be stalling, it was refueled and was given no diagnosis at the gas station. The vehicle stopped responding to the pressing of the gas pedal for an unknown reason, the vehicle was refueled but was still given no diagnosis. The vehicle stopped again without warning in the middle of the street, obtained emergency fuel, then it was obvious that there was a fuel problem. (the fuel level registered wrong) the 20 gallon gas tank gets 15 to 18 mpg. The fuel level registers 7/8 tank after driving 100 miles currently. Both the manufacturer and the dealer refused to pay for repair and denied the recall #97V194000.

- Fairfax, VA, USA

problem #48

Jul 172003

Cherokee 6-cyl

  • Automatic transmission
  • 80,000 miles

A D V E R T I S E M E N T S

Consumer received a recall letter 97V194000 concerning the fuel level, but dealer did not recognize the letter. The fuel was not reliable. The dealer admitted that there was a recall, but said that the consumer's vehicle wasn't included.

- Cary, NC, USA

problem #47

Jul 012003

Cherokee 6-cyl

  • Manual transmission
  • 55,000 miles
About 6 months after the consumer purchased the vehicle it stalled and failed to restart. Consumer pushed vehicle to the nearest gas station and filled the gas tank and the vehicle started. The gas guage read 1/3. consumer stated there was a recall on the fuel sending unit but, the vehicle identification number was not included.

- Warner Robins, GA, USA

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problem #46

Feb 122003

Cherokee

  • miles
The fuel gauge did not work correctly.

- Alexandria, VA, USA

problem #45

Dec 022002

Cherokee

  • 46,639 miles

A D V E R T I S E M E N T S

97 V 194 000/fuel level sending unit: The vehicle was no longer operative because the fuel sending unit failed, there was a recall regarding the issue, however consumer was informed the vehicle identification number was not included in the recall.

- Wallingford, CT, USA

problem #44

Dec 022002

Cherokee 6-cyl

  • Automatic transmission
  • 46,639 miles
97 V 194 000/fuel level sending unit: The vehicle was no longer operative, because the fuel sending unit failed, there was a recall regarding the issue, however consumer was informed the vehicle identification number was not included in the recall.

- Wallingford, CT, USA

problem #43

Oct 132002

Cherokee 4WD 6-cyl

  • Automatic transmission
  • miles
Consumer states while driving and with no warning the fuel indicator will read the wrong reading and the consumer will think there is more gas in the vehicle. Dealer notified ts. Consumer was informed there was a recall, however vehicle did not apply.

- Victorville, CA, USA

problem #42

Mar 012002

Cherokee 4WD

  • Automatic transmission
  • miles
This vehicle has the same problem with the fuel sender unit as stated in recall 97 V 194 002. However, this vehicle was not covered under recall because it was manufactured 13 days after recall manufacturing date. Consumer adds vehicle ran out of gas twice while on the highway and had to be towed.

- Tallmadge, OH, USA

problem #41

Aug 172001

(reported on)

Cherokee 4WD

  • Automatic transmission
  • miles

A D V E R T I S E M E N T S

Grinding ticking sound and gas leaks. Dealer said the tank warped and the noise came from read differential bearings. Water leaks from windshield

- E. Hanover, NJ, USA

problem #40

Sep 262001

(reported on)

Cherokee

  • miles
Fuel gauage does not register correct levels of fuel which could cause vehicle to unexpectedly run out of fuel.

- Burnett, TX, USA

problem #39

Jul 162001

(reported on)

Cherokee

  • miles
When driving at 65 mph and without prior warning vehicle cut off, causing loss of all power. Vehicle was taken to dealer, who later determined that cause was fuel gauge which malfunctioned. Fuel gauge malfunctioned, it failed to read the actual fuel reading.

- Dayton, OH, USA

problem #38

Jan 282001

Cherokee 4WD

  • miles
We brought the vehicle to lehighton motors in lehighton, pa and they were not able to detect the problm so we were fitted with a black box and were told to drive around and activate the black box when the problem happened. This was a dangerous situation for us. They changed both O2 sensors. The problem persisted, and they decided that the fuel tank sensor package needed replacement. All this cost bout $800 for parts that were in a car with 35,000 miles, and it put us in seriously dangerous circumstances. We contcted daimler/Chrysler for relief, but to no avail. Please investigate this situation.

- Andreas, PA, USA

problem #37

May 082001

(reported on)

Cherokee

  • miles
Fuel sensor gauge has failed, causing incorrect fuel gauge readings. Prior to incident, gauge was replaced once at 4,000 miles.

- Manchaca, TX, USA

problem #36

Jul 152000

Cherokee 4WD

  • miles
First, this car was bought brand new with my ex-husband, nicolas jonville. We bought the car in October, 1997, from a Jeep dealer in des plaines, Illinois. It was a sales done through international autosource. We then brought the car out to California. Since June, 2000, this car has expeienced O2 sensor problems, exhaust manifold crack, spring defective attached to right front shock, and fuel tank accuracy problem. I have a three year old child and drive this car just to take her to pre-sechool and shopping. I work out of the home. I believe the problems I have experienced in one years time are abundant. I don't drive daily into los angeles or san diego, California. I drive barely 20 miles a day. I do believe these problems do cause safetly problems for my daughter and myself. I have fears of stalling due to fuel problems. I have fears of hitting something that affect the spring on the highway and getting in a bad accident. I now have fears of driving the car long distances since the exhaust manifold crack caused me to eat too much gas. The car is only over three years old. I want some answers and will sending this information further with certified documentations of my letters, my reviews of mechanic views and the dealers documentation. The dealer has been non-supportive of fixing any of my problems without paying a high price when I believe these are manufacturer problesms.

- Laguna Beach, CA, USA

problem #35

Jan 011999

Cherokee

  • Automatic transmission
  • miles
Consumer received recall notice 97V194002. Recall was repaired by dealership. However, after repairs, consumer has had to have repair work performed one more time. Consumer states fuel gauge seems defective again. Air bag module and reposition module replaced.

- San Francisco, CA, USA

problem #34

Feb 142001

(reported on)

Cherokee

  • miles
Fuel guage does not register correct levels of fuel, causing vehicle to unexpectedly run out of fuel, vehicle not included in recall.

- Columbus, OH, USA

problem #33

Nov 012000

(reported on)

Cherokee

  • miles
Dealership did not perform recall (97V-194) for the consumer, which failed and caught the vehicle on fire. (anton azar writing in for consumer)

- Seattle, WA, USA

problem #32

Nov 072000

Cherokee

  • Automatic transmission
  • miles
Gas gauge indicates that there is more gas in tank than there actually is. Also, more fuel in reservoir than indicated. Once vehicle ran out of gas in middle of the road. The manufacturer stated that this vehicle was not included in recall 97V194000.

- Livingston, TX, USA

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