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5.0

fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
19,625 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2001 Jeep Cherokee suspension problems

suspension problem

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2001 Jeep Cherokee Owner Comments

problem #12

Jan 102013

Cherokee

  • 156,000 miles

A D V E R T I S E M E N T S

I have a 2001 Jeep Cherokee and began to notice the problem toward the end of 2012 or first of 2013. When I would reach a speed of around 55 mph, the front wheels/steering wheel would begin to vibrate, shake or whatever you want to call it. It is a violent vibration that is pretty scary and feels like you cannot control the vehicle. It subsides if you immediately slow way down. The problem has gotten progressively worse. It now would start around 45 miles an hour or so, depending on how smooth or bumpy the road is. The bumpier, the more easily in begins the wobble. When I recently researched it online, it is called the "death wobble". I have never put in "non-conforming" parts, nor have I used my vehicle off-road or abused it. I have maintained my vehicle and it has about 160,000 miles on it. I had just taken it in to see if the shaking can be repaired, and the person working on it, replaced almost every part associated with the front suspension etc. In what he thought had corrected the problem, it has only moderately reduced the symptoms. So far, about $800 worth of repairs that have not corrected the problem. I don't think I want any of my tax dollars to bail out Chrysler corporation if they do not fix the problem at no cost to the consumer. I saw their forced "acknowledgement" of the problem and I also saw that they will not pick up the cost of trying to fix the defect. Very disappointed and will not purchase another Chrysler product.

- Fairfax, VA, USA

problem #11

Dec 112010

Cherokee

  • miles
2001 Jeep Cherokee, the left rear wheel/tire broke free from hub rolling off the left side of road. Unit 1 coasted to outside berm. According to the police report, 1 of 5 bolts were missing from the right front hub, 1 of 5 stud bolts were missing from the right rear hub and the right rear tire was bald and exposing steel belts. The five stud bolt holes in the rim were severely worn. It was also noticed that the front ball joint was bad. (Ohio traffic crash report # 10-0864-90) updated 02/15/11

- Toledo, OH, USA

problem #10

Nov 152004

Cherokee 4WD 6-cyl

  • Automatic transmission
  • 21,500 miles
Had problems w/ front end shaking violently when I hit a bump, changed lanes or put on the brakes at freeway speeds. Thought it was a brakes or alignment problem, but after having brakes replaced and the alignment checked, I resorted to going to the Jeep dealership. After dealer replicated the symptoms, informed me of a technical service bulletin from last year and then replaced the entire suspension system under warranty. (note: The car had 18,000 miles on it at the time.) the symptoms are returning less than a year later. This should be covered under a recall.

- Washington, DC, USA

problem #9

May 072003

Cherokee

  • miles

A D V E R T I S E M E N T S

While driving the vehicle 55 mph the vehicle had a heavy vibration. The dealer inspected the vehicle and replaced the drive shaft yet the vibration still occurred.

- Lansing, MI, USA

problem #8

May 012003

Cherokee 4WD

  • Automatic transmission
  • 58,000 miles
Front end of vehicle shakes violently at highway speeds, causing a loss of steering control. Driver must come to a nearly complete stop in order to gain control of the vehicle. It's been brought back to several dealers, undergoing over $1,000 in repairs, but nothing has solved this problem. Began at 18,000 miles and continuing now at 58,000 miles.

- Strasburg, VA, USA

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problem #7

Jan 112002

Cherokee

  • miles
The axles make noise while traveling on the highway. Please provide additional information dealer is aware of the problem.

- Perryville, MO, USA

problem #6

Sep 102002

Cherokee

  • miles

A D V E R T I S E M E N T S

The consumer has a up lift suspension package causing the front end to bounce back and forth. And the vehicle vibrates please fill in additional information. Dealer is aware of the problem.

- La Mesa, CA, USA

problem #5

Jan 012001

Cherokee

  • Automatic transmission
  • miles
Consumer states front rotors continue to warp after (2) replacements. When ever the truck hits a bump while traveling 50 mph or above will shake violently. Owner is concerned about controlling the truck when this happens. Also the upper and lower ball joint was loose which was causing the steering wheel to shake, the transfer case was loose, the gasket and thermostat was replaced due to a coolant leak, cruise control was inoperative, the air condition and heater only blows at defrost vents, the rear luggage rail came out.

- Salt Lake City, UT, USA

problem #4

Jun 122002

Cherokee

  • miles
At high speeds steering wheelvibrates and loses steering control. Cause unknown. Dealer notified.

- Madison Heights, MI, USA

problem #3

Sep 202001

Cherokee 4WD

  • Automatic transmission
  • miles
There is vibration in the steering wheel. Gears are stuck when trying to change gears. Dealership is aware of problem. Steering wheel does not lock. Consumer feels vibration in steering wheel, gas pedal, passenger door, gear shift, and passenger seat, consumer hears a noise that sounds like it is coming from the rims. Air conditioner switch needed reset. Hood is out of line, drivers side door panel needs replacing and there is a gap at the top of the outside. Engine light is illuminated. Glove box light went out. Upper ball joint was replaced.

- Nile, MI, USA

problem #2

Aug 072001

(reported on)

Cherokee 4WD

  • Automatic transmission
  • miles
Jeep pulls to the left and right. It doesn't drive right and vibrates. Mechanic said it was not right. Check by mechanic at dealership. Nothing could be done. Jeep is hazardous on the road with the way it drives and pulls. Another mechanic said a belt was broke in the right tire

- Tompkinsville, KY, USA

problem #1

Mar 062001

Cherokee 4WD

  • Automatic transmission
  • miles
Structure underneath is rusting out. Also, brake line is corroded/ exhaust is pitted, and steering spindle rusted and corroded. Front and rear suspension are corroded also.

- Miami, FL, USA

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