CarComplaints.com Notes: There's no way around it, the Cherokee's transmission is junk. There's no other explanation for why a vehicle, usually with under 40,000 miles, would have so many complaints

10.0

really awful
Crashes / Fires:
0 / 2
Injuries / Deaths:
0 / 0
Average Mileage:
29,266 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2014 Jeep Cherokee body / paint problems

body / paint problem

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2014 Jeep Cherokee Owner Comments

problem #2

Dec 172019

Cherokee 6-cyl

  • 42,000 miles

A D V E R T I S E M E N T S

The contact owns a 2014 Jeep Cherokee. While driving on the highway, the contact noticed smoke inside the vehicle. He then noticed that the automatic door locks on the driver's door caught fire. The fire started within the door and was burning through the door panel. The driver pulled over and the occupants exited the vehicle. The fire department arrived and contained the fire to just the driver's side door. There were no injuries. The contact's wife was driving at the time of the failure and inhaled a lot of smoke. A doctor's appointment was scheduled for December 18, 2019. A police report was not filed. The contact was unsure if a police report was filed. John greene Chrysler Dodge Jeep Ram (910 jamestown rd, morganton, nc 28655, (828) 584-5337) stated that there were no recalls and informed the contact not to tow the vehicle to their facility. The manufacturer was contacted and stated that they would send a team to investigate the failure and inspect the vehicle damage. The vehicle was towed back to the contact's home. The failure mileage was 42,000.

- Kingsport, TN, USA

problem #1

May 172015

Cherokee 4WD 6-cyl

  • 16,532 miles
The contact owned a 2014 Jeep Cherokee. While driving 55 mph, the contact smelled a strong burning odor and noticed smoke emitting from the front passenger door. Within several minutes, the vehicle was engulfed in flames. The manufacturer was made aware of the failure. The vehicle was destroyed. The failure mileage was 16,532. Updated 8/21/15 updated 12/1/2015

- Miami Beach, FL, USA

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